Bank of the West

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Description

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 683 W Antelope Dr, Layton, UT 84041

"Visit us at 683 W Antelope Dr, Layton, UT 84041. Bank of the West is a trade name of BMO Harris Bank N.A. who provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. BMO Harris Bank N.A. Member FDIC. Equal Housing Lender."

Address: 683 W Antelope Dr, Layton 84041

Phone: (801) 525-4440

Website

State: UT

City: Layton

Street Number: 683 W Antelope Dr

Zip Code: 84041

categories: financial service

Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

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Reviews

I have never had such a poor customer service experience as I did with Bank of the West.  45 minute wait times when calling in to people not knowing what is going on.  I had a car lease through BOTW and I called in for a pay-off in early July.  they gave me the amount and I  sold my car and made the pay off.  I called 3 weeks later only to find they gave me the wrong pay off amount and I still owed $60.  I paid that immediately and she said she would send out the title.  a couple weeks later I called agian. 45 min wait plus only to be told i needed to talk to the title department.  30 min wait, they proceeded to tell me it would take another 2-3 weeks to get the title. meanwhile the people that purchased my car cannot get another extension on the temp registration and now can't drive the car.  still waiting for my title.  9-14-20. sold my car and paid the supposed payoff amount the second week of july. it is ridiculous the wait times 30, 40, 50 minutes.  what a joke

This bank has always taken very good care of me. I have been with them for several years now and I really enjoy working with the staff on Antelope Drive.

I have been with Bank of the West for over 10 years, and for good reason. They are friendly, efficient, and trustworthy - just what I'm looking for in someone who handles my money.

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