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Reviews, get directions and information for Baptist Health Medical Center

Baptist Health Medical Center

About

Baptist Health Medical Center-North Little Rock is like nothing you've ever seen before. Services are delivered in a more inviting, less institutional.



"Baptist Health Medical Center-North Little Rock became part of Baptist Health in 1962. The medical center offers comprehensive services delivered in an inviting, less institutionalized setting. The design was based on community research with a focus on patient-centered care. There are 225 patient beds ensuring timely admissions to the hospital. Two medical office buildings are located on the campus, allowing doctors and patients convenient access to the hospital.Services include cardiology, imaging, labor and delivery, neurology, neurosurgery, orthopedics, rehabilitation, urology, women's services and wound care."
Address: 3333 Springhill Dr, North Little Rock 72117
Phone: (501) 202-3000
State: AR
City: North Little Rock
Street Number: 3333 Springhill Dr
Zip Code: 72117-2922
categories: hospital


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Reviews
August 26th, 2023. My dad had a SURGERY at this hospital and the surgeon and his staff were amazing! BUT the hospital staff not so much! they were suppose to get my dad up and walking immediately surgeons orders that night yet failed to do so! Before we left They promised they were going to do so but did not! He ask for ice and water that night but nobody ever came with it! He was on a regular soft diet. They brought him breakfast the next morning and just dropped his tray where he could get it. The next morning the RN said he was all ready to go. Discharge papers signed, dressed and ready. All they were waiting on was the pharmacy to bring the meds. They said they were wheeling him down to the car to us. After waiting in the car with my 78 year old mother for a good while, I had to leave Her and go see what the hold up was. When I got into the dirty nasty room my dad was asleep still dressed in the hospital gown and still waiting on the nurse. His meds were ready because I had them in my hand. . After getting the RN in there finally, I ask her how to attach the night catheter and she snubbed me and was very rude! I had to dress my dad and even rushing them to get things done they lagged. The RN, Lauran is very rude. She said since my mother was a nurse she should know how to do it however she rudely said she would show me so she didn't trouble then she only showed me how to attach the tubing. I told her my mother was 78 and it had been over 30 years since she nursed. I have to admit I was NOT happy or pleasant with her either after being mislead and after my dad telling me about his terrible care during his overnight stay.. They didn't ambulate him that night nor did they give him ice, and didn't have him ready to go like they said. Plus very rude! Think twice and don't leave your family member alone for a moment!
Yesterday 06-28-2023 I had major to me surgery on my left foot and lower fibula. The awesome prep team was efficient, kind and knowledgeable. I could not have had a better experience. In surgery Dr.Ardoin installed more hardware than should ever fit in a foot. I want to thank him and his amazing top tier team for every drop of sweat and every moment of their valuable time! Upon exit I was met a post-op team whom upon waking I found another beautiful group medical technicians! Once they woke me up and we went right to work on stabilizing and going over everything two or three times to get it through my thick skull. Next it was time to ready for a safe and healthy exit while I probably would have stayed longer. I am quite sure they wouldn't want that. Thank you to my three wonderful teams ,and GOD BLESS! Sincerely Doug Wallis
Been going here for two years and using this place as my PCP. They thought it would be a good idea for me to take anti depressants. I took them but told them I would like a referral to do therapy so eventually I could stop taking them. Took the meds for two years hadn’t heard anything about the process for the referral. Every time I checked on it they had no info for me. I continue the meds but then my insurance drops me. I stopped taking the meds due to cost. Realized I was going through withdrawal symptoms and couldn’t take it anymore so called back to get a prescription for the meds I’ve already been taking for two years!! They don’t even transfer me to the next line to talk to someone about the prescription but tells me since I hadn’t been seen in 3 months I had to make an appointment. Now I’m stuck with the aftermath of taking the meds they prescribed me but, won’t send to the pharmacy. I take some fault in stopping medication because I didn’t realize when I stopped I had to wing myself off; which I found out through google because they failed to inform me of this prior to prescribing me. Went from feeling great back to hating my life. They couldn’t even give me the help I me in the future. I’ve changed doctors 3 times due to them leaving and no longer working there. Not sure if they are students or have a high turn over rate but it’s ridiculous. Another thing that happened here is I was coming here for knee pains and swelling that kept happening. The doctor looked my symptoms up on google and showed me the diagnosis. If it’s that easy they why are we paying y’all to figure it out and run test if we all can self diagnose ourselves through google. Don’t make this place your pcp. I strongly advise NOT coming here. I do however wanna thank the doctors that tried to help and did their jobs like they were supposed to. I know it’s a hard job and someone has to do it and the compassion that was showed through those few are definitely appreciated and remembered….for that I gave 2 starts
I WOULD GIVE NEGATIVE STARS IF I COULD.Worst experience . I have never been to a hosptial where every single medical staff member that lacked empathy, and some just flat out rude. I had a procedure here. And of course there were complications while I was under. They told me nothing. And I apparently bit my tongue during it. Half of it was numb , purple, teeth marks. I asked the nurse if she would help me to the 3 time if she would help up to the bathroom thay was right across where iwas. She ignored it. I finally found a nice man to help me up, so I could urinate after a kidney stone surgery..Thays just 2 incidents of many. I even had to go to er to different hospital because I didn't feel any different. IF YOU VALUE YOUR HEALTH AND WELL BEING DO NOT GO HERE. I urge everyone has bad experience to file a complaint with state board. This place has no business being a hospital.
On June 20th my bother was taken to Unity hospital in Jacksonville because Searcy Unity was full. Jacksonville transferred him to Springhill Baptist NLR because Jacksonville didn't have the physician he needed.Let me say this about my brother he was an alcoholic & his left leg was amputated 4 years ago due to bad veins & blood clots. My brother was transported to the hospital because he had low sodium levels & cellulitis infection of the skin, he was leaking fluid out of every part of his body, had the chills, was confused & was falling a lot due to being weak. He had been fighting this infection for over a week without any relief. On the 21st we his 2 Sisters went to visit him & speak with the doctor. My bother did not look good & said his leg still hurt, felt weak & was having a hard time breathing. When we spoke with Dr Fischer he seemed to be more concerned about getting him discharged by the weekend. I asked the Dr. to make sure he had his strength back before discharging him because he had been falling & needs to be able to transfer from his wheelchair to the car, bed, shower, etc. The Dr said he ordered a ct scan on his head to check for brain bleeding or swelling due to falling. I know they gave him antibiotics for cellulitis & worked on getting his sodium levels up but don't think they were did much else. We left our phone #"s with the Dr. he said he would call to keep us updated about his condition, we got no response. I Rhonda got a call on Fri.23rd saying he was being discharged & that someone need to come pick him up. They didn't call to make sure someone was available to pick him up. I have IBS & was having a bad day with it & my sister was at work, so I asked if they could keep him until 9 the next morning. I was told someone needed to come get him or they where going to send him to a SHELTER. When he arrived at Baptist they run a test called Basic Metabolic Panel the results were critical, on the day they discharged him it was abnormal! On his chart it said there was fluid in the lower part of his lungs but guess that was not a concern. The Dr got what he wanted, him discharged by the weekend. Well my Brother passed away 9 days later of Low sodium levels, cellulitis, E-coli, pneumonia & Sepsis. So all I can say is I guess Springhill baptist didn't have the Doctors he needed either. My brother always got bad service from the medical community because of his alcoholism. He drank because he had a DISEASE. He was a person, a dad, a brother & a son & deserved to be treated as such.
I was sent to Springhill ER and the staff in the ER were great! But once I was sent to my room and they got my vitals… I rarely saw anyone unless they came to take my blood or do BP and temp. The nurses and techs were great…. All so nice, you just rarely saw them. And housekeeping…. Non existent. The bathroom was never cleaned, floors never swept or mopped… it was nasty! My bed was never changed. The doc told me what was wrong and then forgot he said it! This hospital has changed so much…. It used to be one of the best to go to. It’s awful now. I wouldn’t recommend it to anyone!
This is the nicest, most professional medical staff I have ever dealt with in my life. My mother was in intensive care for two days and they made us feel like we were the only people in the hospital. Couldn’t imagine going anywhere else. Thank you, Baptist Medical of North Little Rock!!
WHY IS THE THIRD FLOOR FILTHY? My sister was there and sent pics of the room she was in and it looked like a blood spot on the floor the size of a large dinner plate. She’s still there and so is the odd stain. They put her in a dirty gown with medical tape stuck to it, the separating curtain is filthy too and so much more. Why is the STATE not aware of this. I think the news station should be told and maybe do a story. YOU'RE A HOSPITAL , DO BETTER…MUCH BETTER!!!
I had surgery here for a kidney stone. My biggest fear is being put to sleep. Everyone was so kind and understanding. My last memory before I went out was 2 nurse holding my hands telling me I would be OK. My first memory was a nurse telling me I did great and the stone was gone. Thank you for yalls kindness!!
Their ER is USELESS. The ONLY positive thing was we got back to a room quick bc they weren’t busy. It went to hell after that. My dad has a kidney infection. They could not figure that out despite all the scans and X-rays they did along with his blood work and urinalysis that was screaming infection. The Dr was INCOMPETENT and basically wrote my dad off all because he isn’t exactly a direct communicator and was all over the place with his symptoms because he was miserable and in pain. They didn’t give him anything but fluids despite us asking for pain meds. And it was only AFTER we were fed up and left instead of sitting there for more hours that they updated his my chart and said “he may have a mild UTI”. He had every single symptom of a kidney infection. Who’d I figured out MYSELF after we left. The communication was NONEXISTENT and poor. We didn’t even know they were going to give him antibiotics until AFTER we had left and I had read in my chart that he was given a prescription which I had to call Walgreens and find out bc nobody told us anything. The bathroom was also FILTHY, it was clear housekeeping is an issue. Do not go here. The nurses also are not personable and seem to only be present for their paycheck
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