Baptist Medical Center

They just called and rescheduled an appointment I made over 2weeks ago, I tried to convince the person on the phone how important this appointment was and how much pain I was in but they just don't care. Find a better care provider.

Very rude people scheduling appointments. When I called, the girl who answered asked for my last name and I gave it to her and then for my first name and I gave it to her. Seconds later I hear a lady in the back say “is that really her name?” And said my name, which is why I know she was talking about me. No Karen, I’m giving you a fake name. Anyways, I finished making the appointment, but I will be calling to cancel.

I am definitely going to search for another doctor. This is my second time waiting for over 45 minute. My appointment was at 10:15 and it is now after 11:00AM and I have yet to be ge seen. This is an incredible waste of my time. No regards for their patients. If your time is worth anything, DO NOT go to them.

I called to make an appointment I inquired about a pass due from 3-5 years ago. I was told i can start over again. The worker was ready to take my information. All of a sudden she needed to call me back. Needless to say, I’m still waiting to hear from her 24 hours later.

I like how Dan Palmieri is proactive talking to me each time I see him about nutrient, and nutrition especially because I have Celiac disease only recently diagnosed. This disease has had a significant impact on my life. I am so grateful that he has helped me attain a normal TSH by prescribing accurate thyroid hormone. I am glad too that each visit he has taken steps to help me figure out sudden pain and burning numbness issues. This last visit the Horizant samples he gave me have significantly helped with this. I will follow up with a neurologist to investigate the cause as he recommended. His best attribute is finding solutions, better than some docs "wait and see" credo.

Very poor customer service skillsspecifically phone answering. The ladies that answered the phone were very rude and uninterested in helping get to the correct area I needed. I was trying to get important information about referrals and was extremely displeased with how I was treated over the phone so I could only imagine how there in person skills are.

Dr.Patricia Pulwars, the front office staff, the lab staff... Each person is kind and that is important. Dr. Pulwars is a rare physician. She really listens and hears what her patient is saying. She takes time to respond, explain and take care of a problem.

I have been a patient of Dr. Stephens and his father for several decades. They and their staff take excellent care of me and handle my problems very well. I couldn't ask for better care.

Great place everyone there is amazing will always goto this place!

Call to inquire about setting an appointment after reading the reviews for this place my call was answered I was placed on hold for eight minutes after being placed on hold I had the phone answered then hung up in my face call back several times to no answer then finally when I call back again I’m placed on hold before I can even speak and then asked why kept being hung up on Susan‘s response was it’s not me it’s the phones I think they have very poor customer service and if I can’t even set an appointment through the phone this will be the last place I would want to come and be seen by !!