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Reviews, get directions and information for Bard Optical

Bard Optical
"Our Bard Optical team in East Peoria takes a medical approach to eye care. Jennifer Schussele, O.D., our East Peoria eye doctor, provides comprehensive eye exams using state-of-the-art medical technology to make sure your eyes are healthy and your vision prescription is precise. You can then perfect your eyeglasses with that prescription in our optical shop, which is repeatedly rated one of the best places to buy glasses. Everything we do is for the patient, and with age-specific eye care services, our East Peoria optometrist can support your "Vision for Life.""
Address: 416 Riverside Dr, East Peoria 61611
Phone: (309) 694-2273
State: IL
City: East Peoria
Street Number: 416 Riverside Dr
Zip Code: 61611
categories: optometrist, optician, sunglasses & eyewear store


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Reviews
Our 5 year old needed an eye exam for kindergarten and the entire staff is amazing! Great experience! I will be going here from now on!
Great people professional and very personable just it was a very wonderful experience to be able to see again and my friends here at Bard optical in East Peoria made it happen for me thank you
My daughter had an exam here for glasses and contacts. After the exam we paid for the glasses and contacts in full. They set up a separate appointment to teach her to put in contacts. This was strange, because she already had contacts and it was unnecessary, but they acted like we had to do it. When we went to that appointment she went in alone because she just had to pop in some lenses and move on, she's 17 so we figured she would be fine. In that appointment, without speaking to me or my wife, they changed the contacts we had already paid for to a set that was over $100 more expensive. When I went to pick them up they asked me for the remaining balance and I demanded a refund instead. This is blatantly dishonest business tactics. It was a bait and switch by taking advantage of a minor child. Even if there was a necessary reason for a more expensive brand, which there wasn't, we went somewhere else and got contacts without being ripped off that should require at minimum a phone call to the legal guardian and/or the person whose credit card was used.
The staff is always so wonderful and answer all my questions patiently. I really love this place
We went to Bard Optical due to insurance and also thinking we would receive a better product and service. Absolutely not. Our 6yr old son needed glasses. A couple months after we got them the side ear piece fell off. We went in to get them repaired and had to pay to repair them as they were not under warranty. Then again about 3wks later they broke again in the same spot. Brought them in again and again no warranty. They were very adamant about their product. At least they super glued them for me. The kids glasses are overpriced and flimsy. Their hospitality was less then what they stand for. We came here thinking we would get a good product. However Wal-Mart glasses were much better, never had any issues, and they have a warranty if so. I will be paying out of pocket from now to not go to Bard. Very disappointing.
My experience here was great. All of the reception staff were welcoming and helpful. The technician who did 5-6 different tests was knowledgeable, and thorough. The Dr. Spent about 30 minutes with me going over everything to see if we could figure out what was causing my eye pain. Then Taylor helped me to pick out new glasses. She was friendly and informative. I think the overall experience was very pleasant.
This is a different kind of review. I was in town on business and sitting in my hotel room Sunday night. All of a sudden, plop, one of my lenses fell into my lap. I thought "OK, I'll just snap it back into place." No such luck. The screw holding the frame together was gone and the frame was hanging open. So I did a Google search with only one eye and found Walmart and Bard. I decided to try the local business. First thing Monday morning I found a parking spot right in front of Bard 1 star. I was greeted promptly by Ashley 2 stars. I showed her my glasses and she immediately said "Sure, I can fix that." 3 stars She had the job finished in less than five minutes. 4 stars. And when I tried to pay her she said "No sir. There is no charge." 5 stars And she flashed me a perfect smile. Here's the thing. I can't honestly tell you that Bard does a good job making glasses. But what I can tell you is that employees make the company. And I can also tell you that Ashley is a wonderful employee. Based on my interaction with her, this has to be the best place for you to go when you need new glasses. So go see Ashley and tell her "That old guy with the broken glasses sent you".
Great experience!!! My 4 year old needed an eye exam for kindergarten. She is a very shy, reserved child but the assistants and Doctor Dr. Dameron were so patient with her and made her feel so comfortable. I, myself needed an exam and Dr. Dameron gave me the MOST through eye exam I've ever had! She explained every thing in great detail.
Dr Scheidly? Was amazing. Ashley was beyond helpful with picking out my frames and the lady who pre tested me was equally as kind. Definitely will be back next year.
They treated me so nice and really listened to my needs
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