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Reviews, get directions and information for Bark Club Dog Grooming

Bark Club Dog Grooming
Address: 20551 Old Cutler Rd., Cutler Bay, Florida 33189
Phone: (305) 969-4700
State: FL
City: Cutler Bay
Street Number: 20551 Old Cutler Rd.
Zip Code: 33189
categories: pet groomer



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Reviews
My dog is GONE. She is DEAD. My BABY is gone and she was old but she was in GOOD health before I brought her here. These pictures are after I picked her up from this groomers. She was in pain, barely walking, squinting, not eating or drinking, couldn’t bark… she was SUFFERING right after we picked her up. It’s been a couple days later and she did not get better, she’s gone now. And these people refuse to take any accountability and continue to taunt us by saying we were the ones who brought an “elderly, sick dog” to their facility. They also NEVER check for vaccination records at this place, not once did they ever ask for either one of my dogs’ records. So ontop of their lack of compassion, horrible customer service, and mistreatment of my dog they also are unsanitary. Our dogs deserve to be treated like royalty during these services, I wish I could go back… please take your fur baby somewhere else if you really care for them. Rest In Peace to my baby
This is my second time using them. My 13yr pomeranian looked great the first and second time he got his hair cut. My 2.5 yr aussie had a sanitary trimming her first time there, and they made a point to tell me she was a bit of a handful. Keeping this in mind, I held off on getting her a full blown cut, until her hair was just to much. Hoping she would behave enough for a cut, she came out looking pretty good. A little choppy on her chest area, but all around happy with results.
They have taken great care of our Marty for years now. Thank you for your service.
I took my dog to get groomed today at this place for the first time. I want to begin by saying that while I was waiting for my dog a family came in because their dog passed away after the negligence they received at this groomer. Not only did the service lady not seem to feel any remorse or sentiment she was being extremely rude to the family disregarding their pain. That was disgusting to watch knowing that my dog was in there with employees from this establishment. When I finally got my dog back her grooming was uneven and her back nail was bleeding. If you love your animal I would not suggest this place at all. Their services are awful and their customer service is the worst I have ever seen, especially in the dog grooming industry. I regret taking my dog here and I did not enjoy seeing the treatment of these customers or how this situation was handled at all… Very unprofessional.
The staff is very friendly, they do whatever you asked for and your baby will shine for sure. Good job guys!!! Keep working like that!!! 100% recommended…
I have been a customer of Bark Club as well as its previous owners for approx 15 -18 years. I had 2 Shih Tzu dogs that were always groomed there. Their service was always excellent. Very professional and caring for my dogs. I always observed the other dogs being picked up by their owners after grooming and they always showed delight at their dogs good looks after the grooming. My previous 2 dogs died at 16 and 17 years old due to various old age related ailments and always received tender loving care at this groomer. My Shih Tzus always suffered from ear infections because the breeds that have droopy ears are prone to get ear infections and in addition they were suffering from allergies which their vet treated constantly. I have to say that any bad reviews being published here are obviously unfounded because every person that I saw at the groomer every time I took my dogs there thanked them for a job well done and walked away happy with their dogs. I recently took my 4 year old Maltese for grooming and I knew she has one ear infected. They carefully cleaned her ears. These people are very courteous with their customers and they know me and my dogs even remembering my name and my Maltese dogs name. They always tell me an estimate of the time it will take to groom my dog. I have another dog who is very difficult for me to take him to their shop and they have been so accommodating to me to even come to my house to cut my dogs nails and have never had any problems with the nails. I should note that my vets have on occasions caused blood to ooze from a nail, which they always warn it could happen. I highly rate this groomer who are decent working people and wish them the best
Jose is a great groomer! He is meticulous and caters to the customers needs. Thank you!
Please if you love your pet do not take them here. You may have a couple good experiences, maybe some bad ones and you’ll give them the benefit of the doubt… don’t. I trusted them with my baby and she came out of there in so much pain we couldn’t even tell WHAT was hurting. They swore nothing happened to her and that it must be because she’s old…. It hasn’t even been a week and she’s now dead. She had never acted the way she was acting after we picked her up from here. Please reconsider and go somewhere else.
If I could give this place a 0 I could. Please as a warning don’t listen to any of the possibly good experiences/reviews because they might even be fake. One of my friends’ dog died after being at this place & they didn’t even help her & just denied they had anything to do with it. She made a video where everyone related to her & had the same experiences so I think that has a lot to say about the reality of this place. There are many other better grooming places where they check vaccinations & actually do their job right and don’t abuse of our furry friends. Please listen!!
I’m happy to have found a great groomer that is able to trim my dog’s nails and she leaves clean, smelling good, and happy! 10/10
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