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Reviews, get directions and information for Bartell Barbara-Central Nassau Guidance

Bartell Barbara-Central Nassau Guidance
"Established in 1972, the purpose of CN Guidance & Counseling Services is to improve the quality of life for individuals and families on Long Island affected by mental health and/or substance use disorders by recognizing and addressing the integration of mental health and physical health."
Address: 950 S Oyster Bay Rd, Hicksville, New York 11801
Phone: (516) 348-0285
State: NY
City: Hicksville
Street Number: 950 S Oyster Bay Rd
Zip Code: 11801
categories: public service



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Reviews
Spent 4 years dedicated to CNG My goal of counseling was to see a psychiatrist or psychologist to determine and diagnosis the issues with my memory and disorganization that has affected my life since childhood, in hopes for applying and receiving some kind of disability to help me with food and shelter being I am now a senior citizen and was living in a tent After not being allowed to see a psychologist or psychiatrist for the first year, and then restricting me from seeing a very nice psychologist in East Norwich I have asked many times to meet with the director of CNG only to be denied The turnover rate of care coordinators is extremely high as well as the turnover rate of social workers I feel this organization has blamed me for their inability and effectively to help me move forward with the goals I presented with! Intact with all the pushing of medications and ridiculous inconsiderate diagnoses based on 15 minutes with an over weight disheveled, nurse practitioner I am sorry that I stayed so long and trusted this organization and their inability to focus on the client rather than then the money they take from Medicaid
if your child need mental help therapy don't go here. First Dr. Ramani the Psycatrist is awful she should not be practicing. Kept prescribing medication that I kept telling her my daughter is having a bad reaction to her response was "What do you want me to do" I said prescribe something else she said call me in 30 days??? I went to my pediatrician she said y on earth would she prescribe this medication to your child this isn't fit for adults? Second, the therapy was one day per week for 30 minutes the first 15 minutes of that was BS and when the therapist finally decided to give my child some therapy it was a worksheet that said list three positive things? I complained and was told to go elsewhere was also told that they cant give more than 30 minutes of therapy to anyone. Meanwhile at intake they tell you all sorts of things to keep you as a patient. STAY AWAY FROM HERE
I'd give lower if I could. Therapist basically told me they would talk to me a few times and then once I was stable refer me out to outside therapy places, said that was the policy of the place. She also said I might be a hypochondriac when I brought up my long standing issue with an anxiety disorder. Childish therapy with affirmation cards. Multiple missed appointments but god forbid you miss one they will stop your services without reaching out.
The counselors here are not people to trust with your mental health. As multiple reviews have stated they have issues with belittling and harassing clients as well as using their positions to exacerbate problems. It's clear that the staff here have a high school mentality and have zero interest in helping anyone.
Some of the staff here is rude especially in the scheduling office. When you call them, they put you on hold a few times and use speaker phone. I let her know that it was hard to hear them, then she put me on hold again.The young white girl acts like she's the boss and is very snooty and talks at you and so does the other lady with the glasses. If you cancel your appointment, they give you your next one weeks ahead and play games. Just an update, since this situation, I've been liking having phone appointments over the phone so I don't have to deal with them. They will ask you to go in person on a few times a year.
I attended CNG as a court appointed client. I was never told of any fees from day 1. The reason I was arrested was for chronic cluster headaches and I’m not white and I get arrested instead of going to the hospital. CNS gives me a bull** prognosis saying it only lasts 6 months. LOL. Its a lifetime disease. Well after a year and 2 therapists later they said I was cured, and of course my case was over, not guilty, but I ended up with a bill from my insurance company for almost $3,000. Not for profit my a$$!!! I try to call and find what is going on and tell them that #11 of their bill of rights should give explanation of bill and cost of work before anything is done. This is a great misuse of power and control from this “not for profit” company for someone on medical disability. I try to call the director/supervisor everyday for over a month and of course she is unavailable. The billing desk refuses my calls and says the supervisor/director will only speak to me re this and I have left numerous phone messages to no avail.
I called this location looking for a therapist and the receptionist was extremely rude. I told her that I was seeking a therapist to help me through a tough time. She told me that I needed to call back on tuesday at 9am. I told her that I’m a teacher and wouldn’t be able to call at that specific time and what other time would work. Her response was to reach out to another company if that time does not work for me. This really upsets me that someone would be that rude and unkind to someone who is reaching out for help.
This place is the most unprofessional agency i've ever been a part of. They have good counselors and that's about the only good thing i can say. Thier doctors are a joke simply put. Dr Ramani is a disgrace of title of doctor. this woman started taking me off an antidepressant and then stopped answering when i tried to make appointments. She even at one point asked me who prescribed the medicine WHEN SHE WAS THE ONE WHO PRESCRIBED IT .These people should not work with adolescents. They do not have the patience or the professionalism to work with children struggling with mental health. Please Please choose a different agency!!! The behaviors at central nassau guidance are borderline criminal to be honest. Your child's mental health should not be handled by incompetent people who don't care!! I'd give zero stars if i could
edit at bottomDo NOT reach out to Central Nassau. They were supposed to call me back weeks ago to finish my psych eval, I have reached out to them multiple times and have been told someone from my NP's office will get back to me but it never happened. They've also mixed up other people's information with mine more than once. CNG is disorganized and apathetic save your time and energy. Edit: A therapist reached out to me with an apology and got me set up with someone to work with. I appreciate her taking initiative to fix the issue when no one else would, but as a whole there are a lot of logistical issues at CNG.
Central nassau guidance has been a saving grace for me!! With very supportive people. If you jump in with both feet these people will catch you even if you fall. What there doing is extraordinary work with an amazing following and huge outreach I am beyond grateful for everyone who works there. Each person who works there shows you humility which sometimes can be more than what you need. Just someone to look at even as an inspiration. I’d like to give a shoutout to Adrianna whose been with me since day 1 and has answered every detailed oriented message I have left and shown me there is light when things seem so dark.
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