BB of West Memphis #81

The customer service was great, but the wash was half fast, I don’t know if I’ll be coming back to this location anymore. The trailer wheels on one side wasn’t washed and several other areas weren’t washed after I already went miles down the highway and the truck and trailer was dry, I can notice a lot of other things not washed. Sorry to say but I didn’t get what I paid for. I know I paid for citrus shine but I’m sure they didn’t apply it to the wash.

If I were only reviewing the service received by the guy inside at the counter, it’d be an easy 5 stars. He was great. The guy outside who was giving directions seemed incapable of clear communication. He basically just grunted and pointed. When he did speak, he mumbled quietly such that I couldn’t understand what he was asking me to do. Then he would just look at me with this frustrated expression, like I was the problem. I suppose that could be tolerated if they at least did a good job, but that was far from the case. You be the judge: take a look at these photos and tell me if this wash was worth $55. Very disappointing…

While the wash was good, my 5 star rating is the result of the manager coming to talk to me after I had parking next door while I wait to go deliver. He is very personable and was wanting to check out the truck to both see where he thinks his employees could improve, and also to ask me where I felt something could have been done better. I think that's awesome.

We usually get a good wash there but this wash was not a good one truck has dirt still across it

Thanks to Tony at cust desk and the guys from the bay wash # 2 for the awesome job they did washing my truck. A+++

Awesome job, I thank all the guys you clean my truck. West Memphis, AK

Blue Beacon is open 24 hours. I sat at the bay for 10 minutes. One guy walked into the bay and back into the office. No other trucks are here. I waited 5 more minutes and called them. After several rings he finally answered the phone. I asked if they were open and he said yeah, I'll be out there in a minute. Not impressed with this place trying to avoid working.

These guys got my truck cleaned up right the first time. No complaints!! They was very fast with a full crew on deck.

One of the best blue beacons in the country right here. They do a thorough job washing out trailers and washing trucks. I love this one an always try to stop when i can. It is a small wait getting in but definitely worth it cause of there 5 star quality wash out and courteous customer service. Every one is real nice, polite and professional. Thanks yall!

This location keep my semi clean but you will have a little wait. All of the staff members are friendly and professional.