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Reviews, get directions and information for BBVA Compass

BBVA Compass

Description

BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share. BBVA Compass has been recognized as one of the nation’s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.



"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: 66565 Pierson Blvd, Desert Hot Springs 92240
Phone: (760) 329-4411
State: CA
City: Desert Hot Springs
Street Number: 66565 Pierson Blvd
Zip Code: 92240
categories: bank


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Reviews
I have had no experience with this branch prior to yesterday on 2/13/2023, other than having used the ATM over the two years since I moved here. On 2/13/2023 I called the branch, prior to driving to the location, as I had questions I wanted answers to before driving there. I was greeted by Branch Banker Megan Mckenney and her customer service skills were no less than exceptional. Even if she was faking it, she still passed with flying colors. I was then introduced to Daisy I believe that was her name and she was equally impressive. On my way out I thanked them both and I will be seeing them again. I hope that the other team members are just as good as these two team members. A "Thank You" to both Meagan and Daisy.
wish i could give NO STARS to this horrible, nasty place. when they took over BBVA ruining a GREAT bank here in desert hot springs, PNC stripped the place of any niceties and customer service went out the window. except for ONE employee left over from BBVA days, they people working there are rude and extremely un-helpful. i TRIED to give them a chance for a few months to see if there was any improvement...HA! i made the very intelligent move to go to a credit union and SUCH a HUGE improvement in attitude and in customer service. at 65, ive seen MANY banks...this is worse then BofA and CHASE combined. be a customer at your own risk. youve been warned.
Friendly & professional staff. I prefer a small bank.
I love the banking, however Desert Hot Springs branch is trash. They never answer their phone literally been calling all day. Palm Springs branch is great and others, but this one is just horrible.
The people working here are nice but the bank itself is terrible. The atm never works, and their online banking apps services are always unavailable.
I love my local bank I sure do appreciate the employees there they sure do work hard
Been closed for 5 days and they make us drive to ps 14 miles away to bank inside. Kinda upset right NOW
Everyone here is helpful always quick to help you with what you need customer service cant be beat.
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