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Reviews, get directions and information for Bear Creek Car Repair Service

Bear Creek Car Repair Service
Address: 5350 Addicks Satsuma Rd, Houston 77084
Phone: +12814636520
State: TX
City: Houston
Street Number: 5350 Addicks Satsuma Rd
Zip Code: 77084
categories: automotive repair shop, tire dealer & repair shop


Opening Hours

Monday: 07:30 - 18:30
Tuesday: 07:30 - 18:30
Wednesday: 07:30 - 18:30
Thursday: 07:30 - 18:30
Friday: 07:30 - 18:30


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Reviews
They always do it right the first time. I've been driving in the Houston area since 1979 owning 2 or 3 vehicles at a time and finding a reliable mechanic was difficult. When I discovered Bear Creek Car Repair I knew I would be there to stay. A weight has been lifted from my shoulders because any time I drop off my vehicle I know the diagnosis will be correct and the repairs done perfectly. They are consistently personable, professional and capable. They go beyond the call of duty while prices are lower or at least competitive. The highest level of integrity and sincere love of auto mechanics are part of what makes Bear Creek Car Repair the benchmark of all auto repair services.
We have used Bear Creek Car Repair for over 30 years. Great people. Absolutely honest, just give them keys and relax. Thanks John for everything.Services: Transmission
Disclaimer: John Radisi owner is good friend of mine since scouting days. I have been taking mine and my son's car to Bear Creek Car Repair since I knew John. I have introduced few of my friends to John as well. Neither I or my friends have not had any issues or complains about any kind of service performed here. Occasionally, they are swamped with work, but I would rather wait than take my business somewhere else. People are very friendly and knowledgeable.
Update - this team of folks over at bear Creek really do have your best interests in mind. Now all of my vehicle go nowhere else! Their pricing is extremely fair, their quality is superior to anywhere I've been in the past and they are up front honest and dependable. These are qualities you just do not find in many places today specially repair shops! These guys really take the time to get it right the very first time! Top notch quality, spectacular pricing, and the best customer service you could ask for. Whatever you need fixed, stop throwing money away and being frustrated. Give them a call and breathe a breath of fresh air again when it comes to your vehicles. You will not regret it!
This is the place for all your car concerns. They are honest, professional, thorough and courteous. Such a comfort these days to have such integrity available for my families car maintenance.Service: Oil change
Update: John will forever be our mechanic. Fast, fair, and the absolute best service in Houston. We won't ever take our vehicles anywhere else. Fair pricing, speedy service, and the nicest people you will ever meet.
This is the only shop we have taken our vehicles to for many years now. Honest, reliable, diligent, knowledgeable, and trustworthy. I certainly do recommend this car repair service to everyone.
I am aware of the great ratings this business has as well as the good reviews for Mr. John. Unfortunately I had a very bad experience from start to end. The first time I called the lady who answered was very aggressive at first then disrespectful toward the end when I was asking her for time frames on when I could have my car looked at. I got zero questions answered and was told take the car here to check it out no prices over the phone ,take it or leave it attitude . I understand I’ll give him prices over the phone but time frames on when I can get my car checked out? I ended up giving them a second chance and called them two days later because their reviews were great online so I thought I’d call again and Mr. John answered. I asked him the same questions but he did answer them and was very professional and told me that worst case scenario it would not go over $2000. I let him know that I have to be towing my car there so I told him to make sure that this was going to be in budget, he gave me a timeframe and promised me it would not go over $2000 worst-case scenario. I left my card there and it took them Three days to get back to us. He promised one day then the next and then I had to call him to get an answer for the price. At NO POINT was any thing mentioned about a diagnosis fee or a charge that would be added If we got our car checked out here. I have been to other places that require a deposit or to be paid upfront for the diagnosis at this place this was not mentioned point blank,period ! Of course he comes back with a bill of $3200 for something that I called around and worst case scenario got a $2400 bill at the most expensive place.Due to the miscommunication I couldn’t get back to them in time and had to pick up the car two days later. I told him that me and my wife made a decision and we would end up saving up and going with him because of his reviews. I literally looked at the man and told him I would come back, he then tries to charge me for the diagnosis. $120? I understand things had to be taken apart but if the diagnosis required labor charges then I would’ve completely understood it just felt like he was trying to scam me because he knew the car didn’t run and I know many people Will not take their car from place to place. Be careful dealing with these people they apparently like to tack on hidden fees. The quality in their work is there according to other people be weary.Service: Auto engine diagnostic
Our family has been taking cars and trucks to BCCRS for 20+ years because we can count on their expertise, honesty and fair prices. It's great to have a shop that we can trust!Services: Air & cabin filter replacement
Bear Creek Repair is our go-to place and we wouldn’t trust our vehicles anywhere else. John is very honest. Our son had also tried to get a diagnosis and repair estimate elsewhere but John found the exact problem and for much less.
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