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Ben Franklin Place

  1. Ottawa
  2. Franklin City Hall

Reviews, get directions and information for Ben Franklin Place

Ben Franklin Place

Description

Ben Franklin Place is a building complex in the Centrepointe area of Ottawa which houses the Centrepointe Branch of the Ottawa Public Library, the Centrepointe Theatre, and a satellite office for the city of Ottawa. It also includes an outdoor skating rink. Ben Franklin Place also houses an Ottawa By-Law Enforcement Office and the West Bureau of Investigations and Prevention for the Ottawa Fire Service.Built to house the former city of Nepean's city hall, the complex was named for a past mayor of Nepean, Ben Franklin.The Royal Canadian Legion, Bells Corners Branch and the City of Nepean dedicated a granite War Memorial obelisk on Sunday, September 20, 1992 to those who made the supreme sacrifice, in many world conflicts.

Address: 101 Centrepointe Dr, Ottawa K2G 5K7
Phone: +16135802400
State: ON
City: Ottawa
Street Number: 101 Centrepointe Dr
Zip Code: K2G 5K7
categories: landmark & historical place, geographical place


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Reviews
Staff at city of Ottawa service desk were extremely rude and less than helpful to say the least. Our interaction was less than 2 minutes long in an empty office and I can confidently say if I’m ever in need of their services again I will be visiting a different location.
Nice building, library looked nice. Staff at the city service counter were extremely rude to not only myself but others just trying to get their documents in check. Felt as if every effort to turn people away was used and their check in system is clearly being abused to accomplish as little as humanly possible. Witnessed staff members be extremely patronizing to atleast two older citizens having troubles with the sign in station and rude to the young couple next to me trying to get their marriage license. Having spent nearly an hour and a half waiting for my turn to speak to someone it was very clear that many people leaving the counter were visibly frustrated by how they were treated by these so called "city servants". During my time at the counter I was met with rude tones and what felt like several attempts to make me give up my request in an interrogative fashion, I did not allow myself to stoop to the level of the woman I was speaking with as I was confident in arriving fully prepared to get what I needed done. Highly disappointed that tax payer dollars are funding what is clearly a toxic and inefficient work environment that is supposed to serve the people of Ottawa. I get that work can be stressful and that resources may not be all there but it doesn't cost a dime to be polite to people.
Excellent library and great art display in little gallery too.
Needed to get a document signed. Set up an appointment online, used their SMS check link, called moments later, in and out in 5 minutes. Better than pre-COVID.
Nice people here but it feels like this place is stuck in the 90s. Why do they close at 430pm? Not sure I attached a helpful photo that some might find useful.
The library inside is a great place to get out of the rain. Three floors of items.
a huge center , a little bit far of the Downtown , but lots of service could have there , try it ,wish you luck more than me , in my last visit , they disappointed me , I wish you luck
Free parking! Great building amenities
Courteous staff
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