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Benihana

  1. City of Industry
  2. South El Monte Restaurant

Reviews, get directions and information for Benihana

Benihana

About

At Benihana, it's not just a meal, it's an experience. Enjoy teppanyaki favorites like Hibachi Steak, Chicken and Shrimp, as well as sushi and sashimi.

Description

At Benihana, it's not just a meal, it's an experience. Enjoy teppanyaki favorites like Hibachi Steak, Chicken and Shrimp, as well as sushi and sashimi. Become a member of the Chef's Table! http://www.benihana.com/thechefstable Questions about your certificate or The Chef's Table membership? Visit http:/www.benihana.com/tct-faq. Available only at US locations. Excludes Hawaii.



"At Benihana, it's not just a meal, it's an experience. Enjoy teppanyaki favorites like Hibachi Steak, Chicken and Shrimp, as well as sushi and sashimi."
Address: 17877 Gale Ave, Industry (Californie) 91748
Phone: (626) 912-8784
State: CA
City: City of Industry
Street Number: 17877 Gale Ave
Zip Code: 91748
categories: steakhouse, sushi restaurant


Opening Hours

Monday: 11:00 - 22:00
Tuesday: 11:00 - 22:00
Wednesday: 11:00 - 22:00
Thursday: 11:00 - 22:00
Friday: 11:00 - 23:00
Saturday: 11:30 - 23:00
Sunday: 11:30 - 22:00

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Reviews
More like a 4.5 Been going here for a few years now. The chefs are hit or miss but most of them are really good in keeping us entertained. The food for the most part the food is always the same great taste. Chicken fried rice is amazing. Steaks are cooked to your order.
The Benihana’s experience was amazing for a five year old. It was different from what I expected but still had a fun time. Our server was attentive and made sure our glasses were never empty. When came to showtime with our chef that’s where the problems came. We brought our godchild who is five and so excited do the magic. It was watching your dad drinking beer and grilling steaks on the weekend. The little one would give the chef thumbs up and chef wouldn’t reacted back. There wasn’t no magic with Benihana chef grill tricks. Not even the classic onion volcano for the little one. But the food was good and the server was amazing. I think you can get better steak and salmon at fine dining restaurants elsewhere but you're here for the unique hibachi experience. There's ample parking in the lot. Bathroom cleanliness was average, i expected better odor control for a the price restaurant and one soap dispenser was empty. Relax have fun and enjoy a delicious meal with friends and family.
Our chef was so funny, entertaining, cool and did magical tricks! Loved his presentation! Great personality! I ordered the surf-side entree which comes with grilled calamari, jumbo shrimp , scallops, all buttered up with lemon and garlic butter! Comes with the famous Hibachi chicken rice, ginger salad, mushroom miso soup, zucchini vegetables n onions, mushrooms, and green tea ice cream you add that flavor at the end of the meal. I also ordered a Japanese soda which was strawberry so good! And a hot Jasmine green tea I believe. And the waitress helper was very friendly and nice too! Just a overall nice experience for my birthday! And I always go here on my birthday, so don't forget to sign up for the birthday club, you get a birthday coupon! Details online sign up! Happy eating ! Make reservations! I forgot my mom got the Hibachi Salmon with avocado tarter sauce. She really liked it!
Horrible service after making reservations and expecting a good meal. We had 5:15 pm reservations. We were seated immediately and we put in our order. The server then informed us that it would be a wait for the chef. The oarty was then seated behind and on the side of our table. Those aforementioned parties were serviced immediately while our table waited. Finally our chef Keven came and started the process of getting our food cooked. It appeared that he did not know what he was doing. I’ve been to Benihana many times and don’t mind what the cost of my meal is. I’ve never been disappointed until today. Our food was burnt greasy and my scallops were burnt on one side and raw on the other. Everyone who’s been to this restaurant knows basically the order the food is cooked. So you know the veggies and shrimp appetizer ate first on the plate. Well first after the fried rice was the Protien of which my scallops were raw on one side and super greasy. The chef took them back and cut them up on the grill. You don’t cut up scallops! I was not happy! I asked about the shrimp Appetizers which he didn’t have and asked the server toget him some from the kitchen. The evening was a disaster and at the end I asked for the manager. She came I told her my concerns and all she could say is okay I’ll talk to him! I paid full price for the worst service and dinner I’ve ever had at this establishment. I completed my transaction woth the server to which she sarcastically said with a big smile have a wonderful evening. I responded that would have been nice and as she walked away she started laughing and loudly said well you still could. Benihana used too be very courteous to their customers taking their concerns seriously. What happened?
It was my first time going to a Benihana, and my family celebrated my dad’s birthday. The check-in process was pretty straightforward, the hostess at the front desk of the restaurant asked if we had a reservation, which we did, and we waited to be seated with two other parties. We were greeted by a waitress that asked if anyone was celebrating a birthday, and I guess you can get a $30 off coupon if you sign up for their club program. She proceeded to ask for drink orders and appetizer orders. After a few minutes, she returned with our drinks and took our orders for our meals. I settled for their Land N Sea specialty that meant filet mignon and scallops as part of a multi-course meal. The best part of the experience was Raymond, who would be our teppanyaki chef for the dinner. He had an enthusiasm and expertise that was above any of the other chefs that were there that I had observed. Raymond delivered the best dad jokes and dazzled us with his knife and spatula tricks. He even tossed a piece of egg in my mouth at some point during our meal. Everything was prepared, cooked, and delivered to perfection. The one gripe I have is the restroom situation photos attached to review, but it didn’t ruin my dinner. I would definitely go again, just to see the show that our chef performed. TLDR: Benihana loves up its reputation, reservations are a must, Raymond is the best teppanyaki chef at this location, the meal is a whole experience, and I would come again.
JP WAS SO AMAZING skills were obviously there and his flare and personality were the best part but his speed and flavor of the meal was a great bonus!
I had never been to Benihana. It was a must do for a tepanyaki fan like myself. There is a bit of hype behind it and I did expect more but the overall experience was good. 1.5hr wait for 2 people and another 45 for the chef. I was hoping more from the chef since I figured they'd be the best around. He was fine but nothing out of the usual for regular tepanyaki goers. Miso soup was best I've had but ginger salad was haarrrible! I know how the rest of the meal will be based on the fried rice. It was good but not great. Rest of meal followed suit. I'd go again with a coupon but there is better tepanyaki out there.
Customer service has so much room for improvement. Chefs don't seem to want to entertain anymore. Its lost it happy happy joy joy.
My last visit was at Santa Monica with my nephew Benicio in August and it wasn’t a pleasant one. Im sure glad we came to my original location in City of Industry!! We arrived w/out reservation, told we may wait 45-1 hour, we didn’t mind and headed to the bar. We started to sit down when a server came to seat us!! 3 minutes tops!! We then were seated at table 21, our table had some sort of mix uo with servers, our waitress just couldnt pick up the speed…a birthday girl at our table asked her to please take our orders and the girl responded in a rude way and got the manager.. in the meantime, Kamryn, who was waiting on the table next to us, noticed we were waiting too long and basically took over our table while serving her own table, and took care of our orders while our waitress came along. Its this kind of dedication and initiative delivering excellent customer service skills besides delicious, freshly prepared meals and experiences at Benihama. I am in service and ai want to applaud her for handling us with swiftness and courtesy making all our nights memorable! 5 STARS for her service. Employees like this shoudl be recognized and celebrated! Thanks again Kamryn, you renewed my faith in Benihana- you ROCK
The price is high but if you have a birthday to celebrate this is a great place to go to for dinner at the Teppan grill join there Chef's table online and get a free $30 voucher for your birthday when you buy a meal of equal or greater value
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