Benihanas - Ontario

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"At Benihana, it's not just a meal, it's an experience. Enjoy teppanyaki favorites like Hibachi Steak, Chicken and Shrimp, as well as sushi and sashimi."

Address: 3760 Inland Empire Blvd, Ontario (Californie) 91764

Phone: 909 483-0937

Website

State: CA

City: Ontario

Street Number: 3760 Inland Empire Blvd

Zip Code: 91764

categories: teppanyaki restaurant

Reviews

Experience has been hit and miss when I've visited but the food is fairly consistent in taste. We had Masa as our chef today who has been with the resturant for a long time and is always amazing. Our waitress was good and attentive. All items ordered were prepared correctly and wad timely.  I will comment that they don't have Happy Hour on weekends regardless of the time of day which is unfortunate.

We always hit up a Benihana's when we can! As always, great food and great show. Only thing that wasn't great was the wait, despite having a reservation! We were quickly seated, but waited for over 30 minutes just to get served with the soup and salad! Food: 5/5

Here's to another great experience! I Ordered Avocado Salmon roll, crispy rice, and Kirin beer and everything was absolutely DELICIOUS. Service was good, this truly was a perfect happy hour.  Team Smiley

Such a poor experience, overall. The worst noodles in my life. The “homemade spicy sauce” was just a spicy mayo like sriracha that was used as a sauce for noodles. In a “Japanese restaurant”. The chicken was very blunt. The portions small. The chef didn’t care much and paired zero attention to us; no socializing, making jokes or doing tricks. The chef just didn’t want to be there. Overall, the poor quality food was the main reason for the rating, rather the service. Fun fact: it took 45 minutes to clean the table next to us.

I’ve heard many good things about this place. We were excited to go. However, it seems as if this establishment has fallen from its former glory. Our visit was mostly “show” and a little “go”. If it wasn’t for the exceptional service from our server and the hibachi cook, our visit would have been a total loss. Sadly disappointed. The place looks run down, it’s small inside. Things felt a little drab and not so clean. The atmosphere wasn’t refreshing. This place needs a serious remodel. I really want this place to win and be restored to its former glory. Hopefully that will happen soon.

Our waitress was GREAT!!! Always making sure our drinks were full. She was kind and friendly. We had three birthdays at our table and she sang to us three. We were two different parties. The food was good, very delicious.  The restaurant was cool didn't feel the heat from outside nor from the grill. The service was fast but not so fast that we felt rushed. The waitress had great timing. It felt like we were nit waiting around for the best round or drink. Isn't that fabulous. There were lots of birthdays at the other tables so it felt festive and fun.  Vegetarian options: Would have loved they had a secret menu like cauliflower rice and zuchini noodles

Yummy food, great service. Making reservations is always the best way to go. This location is extremely busy.

Benihana was a decent restaurant.  The shrimp, chicken and steak was not amazing but it was good. The experience kind of depends on the type of cook you have that comes to your table. Ours didn't say or do much. The chili shrimp roll was definitely delicious.  They also offer really good alcoholic beverages. The servers were friendly. You definitely need to make reservations if you want to come here.  Parking: Lots of available open parking  Wheelchair accessibility: It is wheelchair accessible

Understaffed, unprepared servers. A couple servers looked a bit disheveled. Our table was #4, but chef was given ticket with #19. Confusion and lack of ingredients for the table's orders and sauces were evident as chef had to ask for multiple items to complete guest orders. Chef was GREAT cooking wise but was less engaging not at all as compares to previous experiences at other locations. Bartender was great. Manager "PETER"? Was also a bit disheveled and not looking professional with sport coat but white shirt tail hanging out back... Strange experience overall.

I was told that I would be able to redeem a half birthday coupon RA Sushi at this location. Upon spending gas and time to arrive at this location, we were told that the coupon would not apply despite a representative here saying otherwise. The female manager confirmed the other representative's retraction and the manager was not empathetic nor had any sense of traditional respect for their business making false claims. I would not come here from time to time.

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