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Bent Tree Apartments

  1. Centreville
  2. Centreville Gym

Reviews, get directions and information for Bent Tree Apartments

Bent Tree Apartments

About

Located in Centreville, VA Bent Tree Apartment Homes offer homes with updated flooring and kitchens, washer and dryer, spacious walk-in closets and private balcony or patio. Our pet-friendly community includes a dog park, pool and fitness center.

Description

The Finest Apartments in Centreville

Address:
Phone: +15713677385
Email: moc.ytsanyd.tner@023340-c-eert-tneb
Parking: Lot, Street
State: VA
City: Centreville
categories: real estate, apartment & condo building


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 17:00


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Reviews
I got a chance to live in Bent Tree Apartments only for 5 months, but I really enjoyed living there! Very safe, and clean with friendly neighbors and management! Managers are always ready to help, especially I want to mention Afrah and Andrea They have few playgrounds for kids, they also have a playground inside the building, gym, swimming pool and a lot of barbecue areas We used to have a long walk with my kid every day. So if you like a long walk, you will have enough space for it lol Also, Starbucks is just a 5-10 minutes walk from the community. A lot of cafes, bakeries, and a Giant market are a few minutes walk as well. Plus, 24/7 CVS is right across the street. This place is a gem!!!
Current resident here, I wouldn’t walk I would run away from This place. Regrets on moving in. Advertising no smoking, everyone smokes and it seeps through the air ducts. Wanna park? $60-$120 got a parking space that’s damn near a 8 minutes walk! Want friends over? Well people take up and hog guest parking for weeks, not to mention venders park in your spot for hours and you can’t get a hold of anyone. They say you can wash your car, oh that’s great! NOPE! Spots are hogged by people stealing spots, okay fine surely you can fill a bucket up with water? NOPE handles are all broken nice. Basically only nice thing is the semi renovated apartments that you pay a premium for. Counting the days for this year to up
05/30/2023- Update from my previous review. Management has addressed my concerns and issues in a timely manner. Actually this is a NO star 0 place to live in things do not get fixed in a timely manner. Parking has been restructured with no advance notification of which whoever came up with this brilliant stupid plan clearly did not do their research assigning parking spaces on the other side of the apartment complex not providing spaces in front of your residential home and still expect people to pay for assigned parking spaces that is far from your building as well as paying to park at a visitors spot but if there are no more guest spaces available you have to park outside of the development complex and risk your car from getting towed or damaged just so wrong anyway you look at this. DO NOT MOVE HERE!!!!!!! This does not warrant not even 1 star. Do not move here! Management is awful and they do not care about their tenants because we are just a business to them. this apartment complex is a money grab for everything. Parking is a disaster you can not park in front of your building they put you 2 blocks away and there are fees for assigned 2 block parking so wrong. The maintenance are clueless and have no skills look at this caulking job to say the least just awful. Moving here is not worth the headache.
My friend and I have been having a great experience move into our new apartment here at Bent Tree. Andrea, the leasing agent has been wonderful to work with, she helped us throughout the application process, making it easy and smooth for us, very responsive and helpful. Maintenance team is quick and responsive. Our apartment is newly renovated and is pleasant to live in.
Mike and the rest of the maintenance staff at Bent Tree are top notch. Excellent workers, timely and good people. He was super fast in fixing our service order and really helpful too! One problem is parking. I am a patient, so I wanted a parking space close to my home, but the open parking space was assigned a bit further away from me. I went to the office three times to solve this problem, but they say why didn't you come sooner, but I was hospitalized, and my husband day off was Monday when the office was closed, and I called the office a lot, but the staff didn't answer. I've been living here in the Bent Tree apartment for few years and I love it, but I'm a little stressed about this parking assignment. I sometimes go to the hospital by myself, so I want to get a parking space close to my home.
DO NOT MOVE HERE!!! First and foremost, it is evident that the sole focus of the company is making money and charging fees wherever possible. Instead of fostering a positive living environment, the management seems to prioritize finding new ways to extract additional charges from the residents. Furthermore, so-called "remodeled" apartments are nothing short of disappointing. The management's definition of remodeling appears to be limited to a hasty paint job, with little attention given to actual improvements. The lack of quality and attention to detail in these "remodeled" units is disheartening and misleading, and we’re left with subpar living spaces. In addition to these issues, the overall level of organization and professionalism within the company is severely lacking. Communication from management is often inconsistent, delayed, or entirely absent, leading to confusion and frustration among residents. Lastly, newly implemented assigned parking system has been nothing short of a nightmare. It seems as though there was little thought or consideration given to the placement of assigned parking spaces in relation to the corresponding apartment units. Instead of ensuring proximity and convenience for residents, the assigned parking spots are scattered randomly throughout the complex, leaving residents to trek significant distances from their parking space to their apartment unit. This lack of coordination and planning demonstrates a complete disregard for the comfort and convenience of the residents. Save yourself the headache and do not move here.
I recently had the unfortunate experience of living at Bent Tree, and I must say that it was an absolute nightmare. I cannot stress enough how much I would advise against signing a lease with this establishment. First and foremost, cars in the community have been being broken into on a regular basis. The lack of adequate security measures is evident, leaving residents feeling unsafe and vulnerable. It is deeply concerning that the management has not taken sufficient action to address this ongoing problem. Furthermore, the removal of community amenities, such as the car wash area, only added to the disappointment. These amenities were likely key selling points for many prospective tenants, and their removal without any alternative was a significant letdown. It reflects poorly on the management's commitment to providing a comfortable living environment. In addition, assigned parking spots were a complete mess. They were unorganized and often located far away from residents' actual apartment units. This inconvenience alone would be frustrating, but coupled with the lack of attention to detail, it became clear that the management prioritized revenue over resident satisfaction. Charging fees for package delivery is an unnecessary and unreasonable practice that showcases their profit-driven approach. The maintenance staff is equally disappointing. They take an exorbitant amount of time to address maintenance requests, and even then, the quality of their work was subpar. It was disheartening to witness them casually strolling around on golf carts, seemingly uninterested in their responsibilities. Visitor parking is also an absolute nightmare. If you have more than two cars registered, you were forced to park in the visitor parking area, despite paying a parking fee. This resulted in a severe shortage of parking spaces for actual visitors. Finding parking after 12 pm is nearly impossible, leaving residents and their guests frustrated and inconvenienced. In conclusion, Bent Tree Apartments is without a doubt the worst complex I have ever had the misfortune of residing in. The constant break-ins, removal of amenities, disorganized parking system, excessive fees, and careless attitude of the management and maintenance staff all contribute to an unacceptable living experience. I strongly advise anyone considering these apartments to explore other options. Save yourself the headache and find a community that values its residents' well-being and satisfaction.
My partner and I lived at Bent Tree Apts from Mar ‘22 to Jan ‘23. We terminated our lease early because it was that bad, so bad that we paid hefty termination fees to get out. Tip: get a lawyer to look at your lease before signing anything! Before our move-in day, we were unable to get in contact with the leasing agent that coordinated our move-in. We later found out that our leasing agent left the company and forgot to transfer our information to another agent. Our move-in day was also on a Sunday so the leasing office would have been closed. Good thing we kept bugging them about it—otherwise, I'm convinced we would have never gotten our passcodes while still getting charged rent. Within the first week, we noticed evidence of previous water damage all over the apartment unit e.g raised flooring, cracked walls, water stains. There was also an ant infestation that came from outside our first floor unit; we had to seal the trim with tape to keep them out. Another issue is that there is a shortage of parking spaces. We paid for general parking spaces every month but were not guaranteed spots after 7pm. A few months later, our ceiling flooded with sewage water near the HVAC vents on two separate occasions. This explained where the signs of prior water damage throughout the apartment unit came from. Another big concern was that the maintenance team entered our unit for an unannounced VA state inspection. The maintenance team told us at the door that they knew some units did not receive a notice, but they still apparently needed to enter that day anyway. Luckily, we happened to be home at the time and were able to calm down our anxious dog. If this is a routine state inspection, shouldn't they have known about this for a while? Why couldn't the maintenance team have rescheduled the inspection when they realized that some units were not notified? We felt very strongly about this because we had a lot of concerns about our rescue dog being home alone with any strangers in the unit. When we brought this concern to the attention of the leasing office, they told us that all units were absolutely notified ahead of time. It took a lot of persistence on our end before they finally checked their e-mail distribution list and realized that some units indeed did not receive the notice. However, instead of apologizing for the gaslighting, they shoved this under the rug and promised not to do this again. Except it did. Needless to say, we lost all trust in Bent Tree after this experience. There was a drain in the hot water heater closet that collected the runoff from the HVAC of all the units above us and it constantly dripped with water. A sewage smell appeared every 2 weeks and it permeated throughout the entire apartment. There were random fees added to our invoice every month; however, we don't know where that money went to as they never did any landscaping in the Fall or Winter and only raked the leaves twice the entire season. The complex was hideous with all the leaves that would rot in the grass and encourage snakes to hide underneath and yes, we did see snakes. Bent Tree's online portal is also a mess and you can't track what you're being charged for as the charges are not listed in any sequential order. As others have mentioned, we received an automated message that our batteries for our door lock were dying and scheduled a date and time to have replacements dropped off. They were never delivered and we had to buy our own out of fear of getting locked out of our apartment. We confirmed later with the leasing office that their AI assistant rarely works. Maybe they have it figured out by now, but I wouldn't get my hopes up on it. Overall, terrible experience that negatively impacted our quality of life. You could rent a better apartment at a similar price point that comes with fewer headaches.
BEEN a loyal person of this community since 2015. All I’m going to say is a lot of residents have been upset with the money hungry people running this company. Parking has been absolutely outrageous. They charge extra just to assign you a spot far away from your building. Not only that but their management team is unprofessional as they do not know what they’re doing or aren’t responsive to any issues throughout the community. If you are a resident who wants to be getting robbed you should probably think about living here unless you’re smart, find somewhere else.
I’ve had the unfortunate experience of living in what I can only describe as the WORST apartment complex I have ever lived in. Anyone who has claimed otherwise, must be living under a rock. We made the mistake of paying to live in one of their supposedly "renovated" apartments, and let me assure you, it was an absolute joke. At first glance, everything seemed appealing. However, the illusion quickly faded once we settled in. The so-called renovations amounted to nothing more than new appliances, creaky wood floors, and a hasty paint job to cover up any visible signs of disrepair. Our apartment had evident water damage, which the management believed could be remedied with a simple coat of paint. It was clear that they cared more about appearances than actually fixing the underlying issues. To make matters worse, the "new" appliances turned out to be more like faulty hand-me-downs. We encountered numerous problems with them not working properly, constantly causing inconveniences and frustrations. Attempts to address these concerns by contacting the office or the community manager were met with complete silence. The lack of responsiveness and accountability from the management team was astounding. This apartment complex is plagued with severe issues in communication, organization, and accountability. It is disheartening to witness potential residents being misled during their tours, only to discover the true nature of this place after signing their leases. Once your lease is signed, the staff couldn't care less about you or your concerns. It becomes painfully clear that their only objective is to fill the units and collect rent, disregarding the well-being and comfort of their tenants. While the initial rent might seem enticingly affordable, don't be fooled. Bent Tree Apartments will find any excuse to nickel and dime you with exorbitant fees once you're locked into a lease. If you enjoy living somewhere where the management treats you as a joke, disregards your concerns, and fails to provide a comfortable living environment, then by all means, this is the place for you. However, if you value your peace of mind, a responsive management team, and a well-maintained living space, I urge you to look elsewhere. Save yourself the frustrations and financial surprises that await you at Bent Tree
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