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Berkeley Heights Post Office

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Berkeley Heights Post Office
"Visit your local Post Office™ at 364 Springfield Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: Berkeley Heights, New Jersey 07922
Phone: (908) 464-1115
State: NJ
City: Berkeley Heights
Zip Code: 07922
categories: post office


Reviews
8/28 3:30 pm: The facility is fine. But the rude balding man with red cheeks behind the counter is a total jerk. I asked one question about passport renewal forms and he started getting short about when I had last applied for a passport. I was a child I don't know when my passport was last renewed. I'm never coming back here I'd rather pay for parking in summit than be barked at by midlife crisis man.
I would give no stars if I could. My family sent a package overnight from this facility. When it didn't arrive they did not offer any assistance and just stated "it's not heard here there's nothing we can do". Turns out from speaking to other facilities there were efforts that could have been made to influence delivery which the other post office did diligently. Staff was not helpful, would not disclose their names and the initial employee was rude and taken off the call by another employee. Terrible experience and service.
Went to this Post Office yesterday and had an Amazing experience with a lady, I believe her name was Tara. The wait was short but she still thanked be for being patient. She offered great solutions for my needs, was very patient ,educated ,knowledgeable and most of all friendly & kind hearted. Great first impression. Highly recommend this location to anyone thanks to Tara’s service.
I have always had pleasant interactions at the Berkeley Heights post office. After a terrible experience at the East Hanover post office today town I work in, it really made me appreciate the high level of service at my local BH post office. Thank you!
I was searching for a post office near me on google and this place popped up. After reading the reviews I was hesitant on going to this location but I needed to drop off my package ASAP. I don't know why there's so much bad reviews but I felt compelled to write one when I got home. This post office was very pleasant. The worker's greeted you nicely and service was fast and efficient. The "Chinese" woman was very helpful and not lazy at all! In fact she was clear in her communication with what she was going to do with my package and I was in and out of that building in less than 4 minutes. It was a very good experience and I would definitely use this place to mail other mails in the future.
I never post negative reviews but I had to today. I witnessed the front end attendent treat the elderly lady in front of me very poorly because she was paying with cash. I myself was treated like I was a nuisance. All I wanted to do was ship a package with a prepaid label... Cutting a long story short, I left without shipping my package and shipped it elsewhere. It's a shame that I even have to post this. Better luck to all.
have not received mail since 5/18 today is the 21st. Went down to inquire & the chinese lady told me I have to be patient. I've been waiting for a very important piece of first class mail since last thursday 5/14 sent from Madison, nj just 5 miles away.
Nice people great attention. Always happy to help with any questions or concerns I have.I had my passport done here and it was easy. Not brain surgery just follow the form lol
I'm surprised at the negative reviews. All the people that have waited on me have been great. Polite, helpful, friendly.
Went there to get my passport renewed and the Asian lady said I would have to come back appointment even though i was the only one in there. Came back for the appointment and she was very rude to my mother and I. Finally picked up my stuff and left.
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