Best Buy

Had a problem with web cam and Geek Squad was on line working on my computer for over two hours. He was not in this country and hard to understand. Did not fix the problem. Had to set up a appointment for tech to come out. Next available time was 10 days! I found a real good guy local. Do not use Best Buy Geek Squad. I highly recommend the guy below: McKay Technologies and Solutions, LLC. He fixed it on line in less than 10 minutes. No 10 day wait No 2 hours doing everything to my computer and could not get it right.

Amy is 1 of the best customer service I've ever dealt with! She answered all the questions I had & is very knowledgeable. Best Buy should be quite happy that they have a person like Amy working for their company!

Ordered a new fridge last month, delivery was great and staff knowledge was awesome. Also love our fridge with the ice in the freezer and automatic water pitcher!!! Way better than our previous outside the door ice/water. Also went in to discuss a phone trade in and the knowledge the staff had with details and options was very helpful in my decision!

I will admit it has been awhile since i habe been in a Best Buy. I do not remember such a huge selection of appliamces. It was massive and all quality brand names i thought i had to go to the compition for. I was there looking for a micrphone for my future Podcast/ youtube influencer and we must have found 20 options! Still a great place for anything tech related!

Online shopping is convenient but the pure pleasure of seeing all electronics on display and the ability to talk to real people makes this a great way to shop for extroverts. and geeks. and kids. and grandparents. I don't like to throw away something just because there's a newer version on the market so I get the extended warranty and that works well because BB geeks will fix the broken.

Came in only knowing I needed an Apple computer for my son to start college. Andrew and Gus answered all of my questions so quickly and in a way I technologically illiterate could easily understand. 11/10 experience! Excellent job to these gentleman! Thank you so much!

Awful customer service. They charged 150 dollar restocking fee for a camera and lens return for 15 percent of the total price. Will never shop with Best Buy again.

I bought a item at this store and ended up not needing it, when I went to return the item they refunded part of the total onto a gift card that was thrown out by the employee after the original purchase of the item. I asked if there was anything that could be done because of the situation and told me “there is nothing we can do about it. Sorry” I am now out a $100 and never shopping here again.

Best Buy stores make me sad. They're one step away from being ghost towns. This one's website falsely indicated that the item I wanted was in stock, but after driving 25 minutes to buy it, it wasn't in stock after all. On the other hand, they did deliver it to my house super-fast. For the record, their extended warranties are much more expensive than those of their market-slaying competitor, that too-big-to-be-legal retail website.

It's Best Buy, not enough details for products on their website so you have to call and ask which annoys them but update products on the site. All details. Don't like driving 20 miles for nothing. Over priced as usual.