Best Buy

No prices on any of their microwaves. Seems like they don't want to sell them. No info and no prices. Definitely not worth going to the front to have them get an associate who would then have to look each price and the features up. Waste of my time.

Great staff very friendly and purchase the new refrigerator in just a few minutes absolutely love the place and the best experience. I have since scheduled to have a thermostat installed as well and on the app so easy to track orders and schedule service

Do not buy total tech membership. I tried to reschedule an appointment, because they didn’t show, and they then canceled my membership and not the appointment. And I lost all of my warranties. They have no corporate number to contact. I went to the store in 2 different occasions and spoke with managers, and the best they said they could do was call Geek Squad. I’ve been on the phone with them over 9 hours the last two weeks, and all they say is they are looking into the case and will call back. But they never do. And I’ve asked for managers or supervisors, and can’t get one. And they cancelled all of my warranties on top of it. And say they can’t reactive. Do not buy the total tech membership! And Geek Swuad will not help or get you in touch with a supervisor. The customer service is so horrible!

Luis in the geek squad installation department is the best. He took time to explain everything down to the smallest detail. I went in upset over the work done at another location and left feeling satisfied and whole. Thank you Luis.

Been shopping here for years overall good experience and return policy. I dont like that online it says in stock and it may not be :/ had that happened quite a few times. Price match is great and if price drops in 30 days money back is nice. I cant say I like their support on political agendas either..:/

Friendly staff, my laptop got broken, I went to the geek squad without reservationnot very smart of me,I was attended to within a few minutes of arriving am thankful for that. Unfortunately I have to leave my laptop there for some time but all in all,I loved my experience and their explanation of every step, plus they were patient with my questions,and walked me through the process.

The system is horrible. You have to check in, be put on a waiting list that is clearly unorganized. Wait for 30+ mins for “help” while employees are walking around on their phones, drinking from a styrofoam cup and the lines are wrapped around the store. They need a better way of serving customers.

Went in for a cheaper laptop. The gentleman that helped me informed me on different laptops, asked what I needed it for then explained why the one I came in for wouldn’t work for me. I ended up getting a much better laptop for not that much more than I was expecting to pay! He found me a great open box deal so it was definitely a win win for me.

Went in with the sku number in hand and asked for a tablet from the cage. It took them 3 tries to get the right item each one that was wrong was much more expensive. In total it took nearly an hour to checkout never buying from here again customer service was the only reason I buy here but that is gone the people aren’t knowledgeable not worth the trip in.

I had the most wonderful experience with the Geek Squad today, the Manager Autumn, went way above to help me have a good outcome. The Geek Squad technician, Daniel, was so patient and kind, I can't thank them enough. Kudos to you both!!