Best Buy

Had a fantastic experience at Best Buy! The staff were friendly and attentive, especially Sammy. Their knowledge of products and patience in addressing our queries was truly commendable. Will definitely be returning and recommend to others. Kudos to Sammy for making my shopping experience memorable!

I love best buy but geek squad and their customer services suck They seem to mever want to help you and if they do they make you feel like just a transaction and not value your business. No eye contact no genuine thank you or i can help you. They make it seem as your reason there is the worst.

Very unprofessional staff. Had an iPad for pickup with the trade in. Came in the store 30minutes before closing. Not a rush hour at all, I went to the pick up counter in 2-3 minutes. They made me wait for 20 minutes and then told that it’s too late in the day to do a trade in. Because if something goes wrong I will have to come back again tomorrow. ‍ why this didn’t occur to the staff when the started working on my order earlier? And yes there was no apology.

This store should close. It is an unorganized lazy mess. I went in last week to buy a 50" TV and walked out. The TVs on sale aren't displayed so they can't be looked at before buying. HOW STUPID is that?Who buys a TV without looking at the pic quality? I KNOW I don't and won't. The person WHO TRIED TO HELP didn't know anything about any of the TV's. I ended up spending 800 bucks at Costco for the TV. I think I am done with Best Buy.

I like this Best Buy location, because of. the Geek Squad. They are always so helpful. I can't say too much for the salesperson in Tech department. I guess he didn't want to make a sale today. I was ready to purchase a brand new HP laptop on the spot. I was never approached after being there over 5 minutes looking at the different laptops. I guess he was taking the day off at work!! Well, that's the store loss!!

Went here on a Wednesday afternoon to ask about a specific type of router. There were 3 people chillin at the front and when I went to electronics they told me someone would be with me in a bit. Seems like there was one kid helping out in that section. So there were 3 people in front and 2 in the phone area. Eventually myself and 2 others were waiting for assistance and from what I could tell only 2 people were actually doing any type of assistance in the entire store. The kid that was supposed to help me never came back out again from the back and i went to the front to request assistance with my basic question. In a single word, Lazy

If it wasn't for Xavier helping us finally I would give them zero stars. The worst employees working in the Verizon section. We will never go there again. Horrible customer service, any other Best Buy we have been to the employees are so helpful.

If I could give more stars I would especially for the customer service that this one individual young man named “Ivan” was very patient with me and is good with words not only did he give me great service but gave me good advance and totally changed my perspective in things thanks a million Ivan never did I think a Best Buy employee would make me a better man

Cathy at customer service was great. They have Mario All Stars 3D in stock. Tons of copies. Funny & friendly. This location is massive. So many TVs. They even have a TV viewing rooms I recommend Best Buy for any tech shopping.

Love this Best Buy store, the workers are friendly and helpful. Great customer service. Huge store, they have great deals going. Thank you for the hard work.