Best Buy

A little difficult to get help in the aisles because everyone’s busy. There was only one cashier and she was kind. The aisles were clean and organized. We got a printer and the process was easy since we had an idea of what we wanted. We did have questions but no one nearby to help so we just got what we knew best. We tried to get help from the tech support but they were understaffed and busy. There was a line impatiently waiting before us so we went to a woman behind a register.

Best buy was awesome. there prices were very competitive. and i also got to test out the tree mill. which was cool because i got to see how fast it was. and none of the employees were upset. they also have an apple customer care department inside.

If it could be negative it would be. Had a geek squad appointment for a phone repair. Their machine was down and Best Buy couldn't provide the service. Never got in touch with me prior to me arriving at the store even though they have my email and phone number.

Bought their own brand of power bank, Insignia. It died within a short time of use. Insignia power bank. No refund no warranty no trade in. I would give them zero stars if I could. Their product and service is despicable. A rip off company. They lost a customer for life.

I often shop at this Best Buy. My refrigerator has died after 12 years and I had to buy a new one. Refrigerators are really expensive these days but found a good one, comparable to what I already have, and was on sale with a $900 discount. Received great help and info from George who assisted me while looking and deciding which refrigerator to get. And had great service checking out with David for the purchase. David was very diligent and checked across multiple competitors to check pricing so it could be matched if lower. But Best Buy already had the best deal. I had a pleasant and satisfied experience.

I went to buy a laptop and encounter Sanjay a sales associate. He explained the difference of each Lipton and what they are most recommended to be used . He was extremely helpful and charismatic. I appreciate the great service he provided. Thank you Sanjay for making my shopping experience great. I love my new laptop

I needed help with my laptop and the Geek Squad representative, Juan helped me. He was patient, fixed my problem and did not charge me it was a very quick fix. I buy a l9t fr9m this store and the service is always great.

Customer service at both areas, Geek product service, and adjacent customer service, they both took care of business for me. He and then She took good care of my today's need. Cell phone and a charge cable exchange. Good Job!

The employees at this store are always helpful seem to have a healthy work environment and I love all the products they have here. Easily can walk out with things you didn't know you needed lol

My wife damaged her phone. We got her a replacement phone, but the carrier's store employees were unable to transfer her data. They suggested we take it to Best Buy and see the Samsung team there. We did just that. However, the Samsung guy was busy with other customers. Fair enough. The Google guy, whose name is Seth, offered to help and with a couple questions to the Samsung guy, Seth had my wife's data transfered and had us out the door in just over 15 minutes. Not too shabby. Seth is an excellent rep and excels at customer service. The kind of customer service that others should model themselves after.