Best Life Health & Wellness

Best PPO Dental coverage I have ever bought for my family! Customer service is very responsive and proactive. Highly recommend!

I canceled insurance with this company over a year ago. I wake up this morning to a transaction on my account. I will be contacting the BBB as this is not the first time. And then my bank is holding the transaction because they are holding the transaction.

If I could give them nothing I would. Worst dental insurance. They don’t cover anything considering I had to cover both my kids dental cost completely. Not only that they double charge and I can never get ahold of them. Highly suggest you never come to this company as you’ll lose more money other then from a dental bill. Hope you enjoy the last of the money you will ever get from us.

I have had a best life silver dental plan for 2 years and have been very happy with the service! Recently I was having major issues with my state health exchange which connected me to Best Life. My state health exchange was totally unhelpful and unresponsive to help me resolve my issues. So I called Best Life and talked to them about the problem and they went above and beyond to help me get around my terrible state health exchange and resolve my issues. Thank you guys! Rep I talked to was named Shelia and she was great! 5 stars for her and Best Life! <3

I cancelled my insurance through them and was still charged for the month of September. No one from the company will return calls or emails for well over a week. Stay away from this fraudulent company.

BEWARE !!!! DECEPTIVE COMPANY... Took out a dental plan through Healthcare.gov, changed policies, they acknowledged plan was canceled, but continued drafting funds from my account, then refused to return my $358 even though the policy was canceled. Complete Trash Company. Buyer Beware.

This company should get negative stars, and should be the Defendant in a class action lawsuit. I don't understand how this company is on the healthcare.gov Marketplace. After paying the first invoice, I was double billed for the second, and billed again two days later because I signed up for auto pay. Despite making four months' payments, we never received insurance cards. Without an identification number, you can't login to the website. We attempted to call them at least ten times at different times of the day. We were always placed on hold and eventually disconnected. The reason we selected this company on the Marketplace is because they list our dentist on their website as accepting their insurance. However, when we went to the dentist, he had never heard of this company and does not accept this insurance. I have filed a complaint with the Department of Insurance of California. I suggest other victims do the same. If you are considering buying insurance from this company, do yourself a favor and STAY AWAY!

THIS INSURANCE IS A SCAM STAY AWAY!!!!!!!!!!!!!!! HERE'S MY STORY WITH THEM....I terminated by coverage at the beginning of April through the marketplace which is where I signed up for the insurance and got a termination date of 4/27/18. I was not notified from the marketplace or Bestlife that I needed to contact Bestlife directly when terminating my coverage to stop the automatic payments. So I was charged on 5/1/18 and when I called to see why I was charged I was told that I needed to give a 14 day notice to stop payments. But I assumed that I had already done this because I terminated my coverage at the beginning of April and was given a termination date. So then I was told by the supervisor Shawn from the escalations department that I do not need to make assumptions, and that they do not work off of assumptions. But yet that's a lie because I was told since my payment went through the company ASSUMES I still want my coverage. So it is okay for the company to take my money and just assume I still want coverage but not okay for me to assume that since I TERMINATED my coverage that I will not get charged. And like I stated before I was not notified by anyone that I needed to contact Bestlife directly nor when I signed up for automatic payments that I need to contact directly and give a 14 day notice to stop payments. This information was at no time ever disclosed to me. And another thing Shawn discussed with me is that they can not go off of the information they received from the Marketplace concerning my termination, but yet you can get all my other information from the Marketplace as far as wanting to sign up and what not. This to me does not make sense. I am very upset with this company and the customer service and they are refusing to give me a refund. I feel scammed and used by this company. I technically did give a 14 day noticed when I first terminated by coverage at the beginning at April and the company was obviously notified of this termination because when I logged into my account last week to check on it it showed a termination date of 4/27/18 so the information had been received from the marketplace. And the 2 times I've called to speak with someone about this they just keep going around in circles and now I am currently waiting on a call back from another supervisor and have sent an email as well. So save yourself some time and go with different insurance company.

I had a great experience when I called best life to switch my monthly payment to credit card. I spoke with a person in Customer Service named Sean. He was very polite. My phone accidentally hung up on him but he called me right back to help me complete my request.