Reviews
My stay at this hotel was an absolute treat. The room was elegantly designed with modern amenities, providing the perfect blend of comfort and style. The staff's professionalism and attention to detail stood out, making me feel valued as a guest. The diverse breakfast options and well-crafted cocktails at the bar were delightful culinary experiences. The central location allowed me to explore the city's attractions easily. I left with rejuvenated spirits, and I'm eager to return for another exceptional stay.
There is a 24 hour Denny's right next door in case you need a quick, easy place to eat. Inside the hotel looked new and clean. It is not a bad place to stay if you are in the area and need a hotel.Rooms: 3/5
Staff was warm and helpful. Rooms were clean and up to standards. Mini fridge and microwave in room. Large shampoo and body washer in shower. Decent breakfast waffles, eggs, hashbrowns. Coffee in the room is ok, but in the lobby, there is a very nice coffee/latte machine free to use as well as filter water, hot water, and ice.Rooms: 4/5
Great hotel - clean and helpful staff! Breakfast is good quality. Its just a 1.5hr drive from Grand Canyon west so best place to stay if you are visiting it. We drove from Vegas to stay overnight and head to Grand Canyon west in the morning.Rooms: 5/5
Ramy and staff are wonderful and it has been great working for this hotel. It is always lovely, clean, and friendly. I wish you all the best!Rooms: 5/5
The front desk and cleaning staff have been top notch during and after my stay. I left a few valuables behind and had no trouble getting them back. The rooms are updated and clean, decent variety for breakfast.
The place is great.... here is my complaint.we LOVED the mattress we slept on, forgot to take pics of the lable, called to see if they could get info for us about the bed, called 4 times over 2 weeks, everytime they "would get back to us" they only called back one time to say "Its a Serta" We practically begged them to send us a pick of the lable because that wasnt enough info, they flat out refused. We have stayed there 3 or 4 times now, usually rent 2 rooms when we stay... I dont think a pic of a lable for a good customer is a huge ask, again, Im probably even going to stay there again but its a bit of a let down knowing they only value you if you are there Rooms: Rooms is a tyoical clean Hotel room, nothing fancy but clean, modern and the bed was GREAT
Just had a quick 3 day trip in LA and I’m very happy that we booked this location, Best western provided my family all the comfort and security that we need. Def coming back!Rooms: 5/5
I was recently a guest at the best western on commerce here and the way they treated the security was awful and the front desk Lady named Alexis was so rude just had a nasty attitude and she found herself flirting with my husband I will not be returning to this location due to the lack of inappropriate costumer service it’s unbelievable no one should have to experience this
The first room we were given room 409 was not clean at all, only thé bed was made with an eaten donut box, used shampoo and soap in the bathroom, dirty bathtub, shopper full of plastic bags, hair on the table, and food cramps on the carpet. Anyways, the audit lady was very apologetic about it and switched us to another room which was reasonably clean and nice as best western is supposed to be.
