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Reviews, get directions and information for Best Western Plus Kelly Inn & Suites

Best Western Plus Kelly Inn & Suites

About

We are a perfect, family-friendly destination for your next vacation. Visit us online at http://www.bwbillings.com

Description

At the Best Western Plus Kelly Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn & Suites will stand out among other hotels in Billings,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 4915 Southgate Dr, Billings 59101
Phone: (406) 256-9400
Parking: Lot
State: MT
City: Billings
Street Number: 4915 Southgate Dr
Zip Code: 59101
categories: hotel


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Reviews
Overall a good deal. The rooms were good, although the beds were not so great. We had a broken air conditioner the first night and our bathroom had not been cleaned very well, but I spoke with the staff in the morning and they had everything fixed and cleaned up right away. The pool was great, the kids loved it. The breakfast was mediocre, but it was nice not to have to go out every morning for food. Parking was not the best, but not much of an inconvenience either. The front desk staff were all very great and helpful. Not a bad place for a quick family stop.
A great stay. Where to begin? The front desk staff was awesome Kirstin in particular. The room was super clean especially considering the hotel has some age to it. The parking was great, as are the restaurant choices all around the hotel. Very quiet, considering all the kids the hotel had as guest when we were there. If ever back in Billings we will stay here absolutely.
A hidden gem for sure. A little off the beaten path but so worth it. The rooms were clean and well stocked. The staff was so helpful and friendly. The price was the best in town, so I was a little concerned about what we were getting. A very pleasant surprise. Will definitely go back. Lots of parking.Rooms: 5/5
This was such a fun hotel! Lots of amenities including a cute little water park for the kids. The breakfast was the best we’ve had yet on our trip, and they were constantly restocking this morning. There was never a time when a food item was low! Everyone was very kind, and everything was clean. The only very small complaint I have is that while my family and a few others were swimming, a worker started dumping chemicals into the pool. I kind of wish they would have waited, or asked us to get out but it wasn’t worth docking a star off because the rest of the stay was great. They even had cookies at 5 pm and my kids loved it!
We got two rooms on our trip to the Billings Livestock Show friends came with us and it was fairly centrally located. It was clean, the people at the front were friendly and technically even the housekeepers/groundspeople were friendly too, always smiling. The pool was a big hit for my 5 year old--even though he was scared of the slide at first and said "this pool is stupid." He ended up going down the little slide and LOVING it. The beds were super comfortable--we were there on a busy Friday/Saturday and I didn't hear anything. Everything in the room worked and was in good condition. The breakfast was fresh and cared for. The lady working in the area had gloves and was meticulous with the food, clean up and helpful tips. I would definitely go back to this hotel if I came to Billings again. Rooms: clean, well stocked and everything we needed Walkability: We didn't walk anywhere--but with a vehicle it was a short drive
This hotel is a family favorite. We like it for the clean well tended grounds and interior. The kids love it for the pool. They sure enjoy the adventure atmosphere of the pool area and the moving “wood” stumps and water cannons. We all love the comfortable clean beds!Rooms: 5/5
ADORABLE! We are traveling cross-country with 2 adults, 2 young children, and 1 dog. This hotel exceeded all expectations, and we give it 5+++ stars. * entire property is spotless * designated parking lot for trailers with easy pull in and out *amazing indoor pool with slides and obstacle course *cozy room with comfy beds *our 1st floor room had interior and exterior doors *great breakfast *staff was professional and welcoming *plenty of outlets to charge all the kiddos electronics *plenty of green grass for dog walking *quiet *cabin and bear cozy decor * wood floors in room *no funky hotel room smells Not one negative thing!!!
Great cat-friendly hotel, super friendly and helpful service. Breakfast was pretty good as far as hotel food goes. Would stay here again. Did I mention this hotel was cat-friendly? Also love the cabin vibesRooms: 5/5
Staff at the desk was very friendly and helpful. Booked here for two nights with our two younger children. Pool is perfect for kids, but I will say the water is very cloudy and likely has way too much chlorine. Stayed in a suite with double fireplace and a jet tub with room for two. Great time, will be back. Pool water is the only complaint, and our room air wasn’t working right.
My partner & I stayed here one night on the way up to Whitefish, and then one night later on the way back to Denver. The staff we interacted with were polite & knowledgable. The rooms were adequate & clean. There was plenty of parking for us. I was glad they had soy milk at the complimentary breakfast so I could have some cereal.Rooms: 5/5
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