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Big Lots

  1. Winter Garden
  2. Winter Garden Department Store

Reviews, get directions and information for Big Lots

Big Lots

Description

Big Lots is your neighborhood quality, discount retailer operating over 1,400 Big Lots stores in 48 states with product assortments in the merchandise categories of Furniture, Soft Home, Hard Home, Seasonal, Patio, Grocery, Consumables & Electronic Accessories.



"Stop in and say hello! Your neighborhood Big Lots is located in Winter Garden, just off Florida's Turnpike. We're your one-stop shop for crazy good deals on everything from groceries, household essentials, home decor, furniture and mattresses."
Address: 1013 S Dillard St, Winter Garden, Florida 34787
Phone: (407) 654-1200
State: FL
City: Winter Garden
Street Number: 1013 S Dillard St
Zip Code: 34787-3913
categories: grocery store, furniture store, department store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 09:00 - 21:00

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Reviews
It's been a minute since I've been in the store but I visited there today and actually I was amazed at the selections and the prices I was impressed
Good deal of the clearance section for the bed and good services from a nice lady I don’t know the name helped me and my boyfriend not only a good deal and some advices too.
I literally had the worst experience. I went to big lots to get paper towels and toilet paper. I normally get the namebrand stuff because I’m brand loyal. I saw a sign which promoted the paper towels which were buy two get one free. After leaving the store I noticed on my receipt this was not the case. I came back into the store with my receipt and spoke with the cashier. First mistake she told me to go to the back and get the sign ….this is not customer service. After bringing the sign to her she called the assistant manager “Jen”, she advised me that this was a old sale and would not honor the promotion. Conclusion I end up returning $70 worth of merchandise for a coupon that was $4.95. The effort to return and restock stuff especially in a covid environment over something so small because of principal.
Big Lots is cool.. Great product and great prices for us middle class families..
Went to buy a vacuum, 20% off signs lined the shelves there were at least five under all vacuums. The one we chose was $19.99 and it clearly said vacuums priced as $19.99 are now $15.99 when we got up to the counter she said "oh but not this vacuum it's only on carpet cleaners". I took her to the isle showed her the signs that stated vacuums and carpet cleaners, as you can clearly see in the photos. She said "just not off this one". Scam! I'm sure they say that about every vacuum you bring up to the front "oh just not this one". Very disappointed, obviously bait and switch.
I've always loved big lots. I got a beautiful dresser from there. And it was delivered very fast thanks Chris. I Will be going back next month and if I buy some more furniture I will be calling Chris to deliver it.
@Michelle Wheeler My son, who is one of the most caring, thoughtful and compassionate people I know, was harassed by you and you proceeded to call him the "C" word and threaten him repeatedly. He told you nicely what the issue was and you wouldn't accept that you were in the wrong. It was completely uncalled for and undeserved, due to the fact that he goes above and beyond at work and in his personal life. You had the nerve to write a bad review about him after calling him the "C" word. The next time you have a bad day, try not to take it out on innocent people, it'll make the world a better place.
The store in Ocoee is much cleaner. This store was messy and had poor lighting.
They've got pretty good snacks. That's really the only reason I go here.
My first paying job as a teenager was working at a 7-Eleven on Hwy 434 in Longwood, Florida. At that time in my life I had very little interest in much more than having a day job as a front and making my $4.25 per hour when minimum wage was still $3.35 per hour. Serving the customers that came in the door was almost a nuisance in my mind. Thankfully that didn’t end up as my career path. I starter working as a professional automobile technician at the Suzuki, Isuzu and Honda dealership in Sanford, Florida. Some things changed in my life and I moved to North Carolina. I worked at a very large Honda car dealership in Raleigh and thankfully they taught me what customer service actually was. It’s what builds relationships and keeps clients coming back for your services time and time again. It’s what keeps the doors open and pays your paycheck. It kept me employed and I bought my first brand new home when I was only 22 years old. By 30 years old I was the shop foreman and actually responsible for the customer service practices of 23 men and one young lady that were automotive technicians. By 38 years old I opened my own auto repair shop specializing in, but not limited to, Honda, Acura, Toyota and Lexus vehicles. Customer service fed my family and allowed me to buy a larger brand new primary residence on a 75 acre pond, a townhouse in Emerald Isle, North Carolina and acreage in the Blue Ridge Mountains. It’s actually very simple, customer service that is. Consider the fact that you are representing the company or brand that you work for at all times you are in uniform. If you do that, the money will come. It also feels good to help people believe it or not. Recently, I was on a two week visit back to the Central Florida area. On the very morning that I was leaving town my BMW 550i decided to indicate the left rear tire pressure was low. I also had to pick up my adult daughter on the other side of Winter Garden where she was visiting my ex in-laws. I needed to purchase 2 more pairs of memory foam Dearfoams slippers as last minute gifts. Procrastination 101, I know. I was at the Big Lots on Dillard Street just as they opened. The very first employee I saw was Zoey. I told her it may be a crazy question, but I asked if she knew where I could get air for my tires. I wasn’t really trying to ruin a $300 Michelin. She asked “do you mean a compressor?” then went ahead and directed me to a nearby WaWa that had air and it was free. They didn’t even have WaWas when I still lived in Florida. Zoey could have dismissed my question, but she gave me great customer service at that very moment. I’d bet she provides the same service quite often. She had no idea I was running late to pick up my daughter and had a 600 mile drive ahead with my elderly mother. My car was packed to the maximum capacity. I had my mom’s dog and pen set up. My daughter was in a brace recovering from ACL knee surgery. The trunk was so full I had to threaten my passengers not to open it. Zoey helped me out in an area that wasn’t exactly part of her job description. But, if you think about it, that was just good customer service.
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