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Big R Winnemucca

  1. Winnemucca
  2. Winnemucca Store

Reviews, get directions and information for Big R Winnemucca

Big R Winnemucca

About

For over 40 years Big R has been committed to bringing RANCH, FARM & HOME SUPPLIES to rural communites in the west. Stop by, and you'll see why we believe



"Big R has everything you need for your home, ranch, or business. We are locally owned and proud to be a part of our Northern Nevada community. Come and check out all of our departments including Feed, Pet, Heating and Cooling, Clothing, Footwear, Tack, Hardware, Lawn and Garden, Power Equipment, Plumbing, Electrical, Automotive, Sporting Goods, Gifts, Toys and so much more."
Address: 3270 Railroad St, Winnemucca 89445
Phone: (775) 623-2447
State: NV
City: Winnemucca
Street Number: 3270 Railroad St
Zip Code: 89445
categories: hardware store


Opening Hours

Monday: 07:00 - 19:00
Tuesday: 07:00 - 19:00
Wednesday: 07:00 - 19:00
Thursday: 07:00 - 19:00
Friday: 07:00 - 19:00
Saturday: 07:00 - 19:00
Sunday: 07:00 - 18:00

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Reviews
Went to return a sprinkler that didn't work for our lawn. Because the box wasn’t in the “same condition as purchased” they didn’t allow the refund. I want to support local businesses, I really do, but at the end of the day Walmart, Amazon, & Home depot have this return process figured out where I know for a fact that the product would have been accepted back. That is the competition. My feedback is to reevaluate the return process at Big R and make it user friendly.
I was rolling through town and I needed an RV water pump. other stores in town that had RV in their name didn’t have this part, although they had plenty of RV toilet paper to sell me. The friendly folks at Advance Auto Parts referred me to this place I’ve never heard of before called big R. Big R was well stocked, friendly, helpful, and had everything I needed. They had more RV parts than the other places in town that say they have RV parts. most importantly they had helpful staff they got me to what I needed. I spent more time there than I planned, and ended up with other items I needed Just because the staff was friendly and asked me what I was doing and what I needed.
the employees are just rude. i went in 45 minutes till closing and they kept rushing me to finish grabbing what i needed and to leave. 3 times i was asked if i needed any help all times declined and by the same person and reminded the store closed in 45 minutes repeatedly.! i would understand if i came in 5-10 minutes to close but 45.!?! get the staff under control, i also had people shouting at me from the front that they closed soon. extremely unprofessional and extremely rude
We are traveling and stopped in twice. Once just to browse and pick up some rubber stoppers. They have a great selection of hardware! The Staff are so friendly - each member greeted us sincerely and offered their assistance. The check-out process was quick and accurate. Our second visit was to get our RV propane tank filled - we parked by the bulk tank and didn't even have to hunt for someone to help us - the gentleman just appeared with a smile. They have a great stock of just about everything.
The employees at Big R are always eager to help. I had some plumbing issues with a camp trailer and even though they had a limited selection for trailers, they helped make everything work. Now everything is repaired thanks to their willingness to help.
FIXED! I originally posted an issue where they would not take back something that was five days after the return date, was not something that had been used, etc. I had even spoken with a manager. However, after the review, a store manager told me to contact them and they made it right! So glad they were reasonable after all. I know people can take advantage, so I get the reluctance. But once I got to the right person, they did make everything right. Faith restored in this store. Don't buy ANYTHING you MAY want to return. Strict 30 day return policy that IS NOT POSTED anywhere that I could see. Definitely not on your receipt. Bought $50 worth of blasting sand that did not work with what I bought. Did not open it. Returned 35 days later. Would not take it. Not much on customer service! Like the store and the employees. Prefer supporting smaller, local stores like this, but not at any price.
Customer service always excellent. Inventory is always restocked. Clothing selection is fresh & new. Pricing is affordable & quality is topnotch. BigR is a great Community supporter too. Finally, I LOVE that they allow dogs!! That's given us valuable training with so many good dogfood smells; friendly folks & a shopping cart!
Deshar, Stacy and the store manager Mike Swanson run a great store. All the associates are friendly and personable. I will go back simply for the customer service.
This was our first time ever coming to a Big R store since we are from out of the area & never heard if them. Let me just say, they have everything here! It’s a very clean well organized store. The employees are very friendly & helpful. Their prices are very fair!
Rude service as I try to returned an item that looked used was dirty and had white spots they told me they don’t sell used products but at the end of the service they said that they would just box it up again and sell it, after saying that I used it and probably didn’t like.
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