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Reviews, get directions and information for Bill Head Funeral Homes

Bill Head Funeral Homes
"Bill Head Funeral Home began in 1990 with the purchase of the Duluth Chapel. The Lilburn/Tucker Chapel was completed and opened in 1992. Both locations are modern facilities and are fully handicapped accessible. Ample parking is available at both locations and the visitation rooms are spacious and comfortable. Each facility has a chapel that accommodates approximately 250 people. Appropriate interior appointments and exterior landscaping offer a serene setting. Our crematory is located in a separate facility approximately 2 miles from the Lilburn/Tucker Chapel."
Address: 6101 Lawrenceville Hwy, Tucker, Georgia 30084
Phone: (770) 564-2726
State: GA
City: Tucker
Street Number: 6101 Lawrenceville Hwy
Zip Code: 30084
categories: funeral service & cemetery


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Reviews
Having used the services of Bill Head Funeral Home for years with our extended family, the choice was clear when planning for my mother's final arrangements. I cannot think Jesse, Tony, Andrea, and the entire staff for their care, concern, and handling of all the arrangements. It was especially impressive when Bill Head himself, who had known my mom and family for years, climbed into the hearse to ride shotgun over to the cemetery. I cannot praise the entire Bill Head organization for their wonderful and caring help through a difficult time for our family.
Tony and Rob thank you from the bottom of my heart for handling my mother with care. This wasn’t easy but you made this process beautiful and unforgettable. Your staff is amazing! Tony allowed me to be apart of every process. He walked me through everything step by step. Gave me the opportunity to be apart of the cremation process. Something I’ll never forget. He handled my mother with care. The service was beautiful. Thank you Bill Head Funeral Home. Love, the Elliott family.
The Bill Head Funeral Home has done an outstanding job in helping us deal with the loss of two family members over the last year and a half. The staff is first class. They did a beautiful job of assisting us in honoring both my parents. They were gentle in helping us deal with the grief by offering creative ways to remember our loved ones throughout the chapel service. Their military service for veterans with the playing of taps and the flag folding ceremony stirred our hearts as well as those who attended. The staff assisted us with every detail so that it was a special and memorable send off for our loved ones. All we can say is that we highly recommend the Bill Head Funeral Home - especially Bobby Parker, Tony, the wonderful minister they recommended - Pastor Odum as well as the skilled staff technical person, Kathy. We are grateful for their kindness and expert care of our family. The Bill Head Funeral Home is top notch! Thank you again to the Bill Head Funeral Home for leaving us with service that filled our hearts with comfort and peace.
The most respectful, understanding, helpful, and caring service and funeral home to have your loved ones remembered and life celebrated with. Having more than one funeral go wrong and show the lack of care and support is something I’ve sadly had to go through. Bill Head and his family refused to let an experience like that occur within their walls. They helped every step of the way, and refused to give us an “i don’t know” attitude at any point. Jesse served as our director and was more than helpful during a difficult time. At no point was anything rushed, pressed, or forced. We asked for resources from flowers, to a preacher, to the layout of how we wanted the funeral and remembering service to go, and he helped each step of the way. I’ve had the pleasure of knowing him personally and I’m the case of the death of a loved one. The widow of the deceased could not have said anything more positive. I can’t stress the cart they showed my family, my extended family, and others during what is the hardest thing to go through. But with life, we know comes death. And anything to ease the nerves, stress, or pain is a God send. And I’m thankful for this one. Great job, and I highly encourage ANYONE, going through a loss, to please give them the chance they deserve. You’ll feel like family from the time you walk in, and much more time after you leave.
My sister and I lost our father unexpectedly this winter. The kindness and support the staff showed us during this difficult time will never be forgotten. My family and I specifically worked with Tony & Jesse throughout planning our father's service and they as well as their team did everything to ensure it was a wonderful celebration of our father's life and legacy. Jonathan who recorded the service and ran the livestream for our family & friends that could not be there also did a wonderful job. I could not recommend a better place and team to help during a difficult time. Thank you all again for everything that you do!
Jessie and his team did a marvelous job with the care of my mother, Katherine. Grief is an emotion I wasn't completely familiar with and he did an excellent job holding our hand and guiding us through the process. After meeting with Jessie we felt no need to look elsewhere. Thank you for you compassion, understanding & empathy.
The love, care, compassion, dignity and kindness we have received from Bill Head throughout the years has helped us through the most difficult times of our lives. We have trusted them to care for our loved ones and they have always gone above and beyond what was ever asked of them. Our family and friends have used them for many, many years and I will continue to recommend them. I wouldn’t trust a loved ones arrangements to anyone but them. We appreciate you all so very much!! Thank you Bobby, for everything!
I've never meet a person so rude. We made an appointment to prepare for my fathers eventual passing. We walked in and were completely disrespected from the moment he laid eyes on us. The man, I wouldn't dare call him a gentleman, was clearly annoyed. He stated he didn't have an appointment, asked if someone had passed "or what". We advised we wanted my info on the property, pricing services, etc. As we are trying to have things ready for when the time comes. And he said "well what do you want". That is when I interjected that we were no longer interested. If that was how he was going to act and speak to us I can take my money elsewhere. He then waved us out, turned and just walked away. I'm sure because we didn't smell of money or were Latino we didn't deserve any professionalism or respect. My 10 year old even said “wow he could have even said good morning” When I called after to request his name the lady I spoke to "didn't know who that could be" - they have two locations and there is NO one else on site customer facing. I shared my experience and advised I would share with whomever I could how disgusting their treatment of us was at this time. She just had no idea who it was. Sure. She also ended the call when I asked for her name. Spend the money and go somewhere with class and respect for those in their time of need.
My experience with Bill Head was absolutely extraordinary! I was distraught and Michael helped me every step of the way...he took care of my Mom's pickup at the hospital, he verified her funeral voucher with my Mom's retirement benefit company and helped me and my twin brother split the difference of what was left over...he took control of everything and made this most difficult time for me stress free with nothing to worry about. The facility's were immaculate and everything looked like brand new...my Mom's memorial was epic because of Bobby and everything was so smooth and in order! If you want a inexpensive epic memorial for your family with a very helpful staff and immaculate temple than this is the place for you! Thank You Bill Head Funeral Home! Bobby and Michael I could have never done it with out you guys!
In a very painful time, the employees at Bill Head were the absolute best. They were professional as well as supportive, held our hands through the whole process, were there to help whenever needed and gave the family space when appropriate. Tony and Terry and the rest of the employees made a very difficult time a bit more bearable. So glad we chose a family owned business and not a corporate owned entity.
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