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Reviews, get directions and information for Biomat USA - Mesa, AZ

Biomat USA - Mesa, AZ

About

Come visit our bright, clean and inviting center! We are located 1 mile north of Hwy 60, on Dobson Rd, just south of the Dobson and Broadway intersection.

Description

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma medicines for patients and provides hospitals, pharmacies, and healthcare professionals with the tools, information, and services they need to help them deliver expert medical care.

Our three divisions—Bioscience, Diagnostic, and Hospital—develop, produce, and market innovative products and services available in more than 100 countries. Headquartered in Barcelona, Grifols has nearly 17,000 employees in 30 countries. With a network of approximately 180 donation centers in the U.S., we are the world leader in plasma collection and a leading producer of plasma medicines used to treat rare, chronic and, at times, life-threatening conditions. As a recognized leader in transfusion medicine, we offer a comprehensive portfolio of products designed to support safety from donation through transfusion.



"Biomat USA is owned and operated by Grifols. Grifols prides itself on donor safety, the safety of our plasma, and the difference we make together--in the lives of patients around the world, in our communities, and in the industry. We specialize in the collection of protein-rich plasma from donors to help create life-saving therapies for patients with diseases, such as immune deficiencies, hemophilia, genetic emphysema, hepatitis, tetanus and rabies. We encourage donors to donate on a routine basis, and we compensate them for their time. As a Grifols plasma donor, your comfort and safety are our number one priority. After all, it's your donations that make our life-changing medications possible. We look forward to your visit!"
Address:
Phone: (480) 833-1598
State: AZ
City: Mesa
categories: medical lab


Opening Hours

Monday: 06:00 - 21:00
Tuesday: 06:00 - 09:00
Wednesday: 06:00 - 21:00
Thursday: 06:00 - 21:00
Friday: 06:00 - 21:00
Saturday: 06:00 - 21:00


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Reviews
Where do I even begin? This facility has zero respect for a donors time. The amount of my time that they have unnecessarily wasted is unacceptable. I can’t speak for anyone else but I was treated like they were suspect of me or like I had done something wrong. They are quite abrupt and rude. They sit you in a chair, don’t tell you their names and leave you until it’s over. One guy kept calling for help because his line had come out and plasma was spilling all over the place. They didn’t take him seriously at first so they ignored him until one phlebotomist noticed the mess. She called multiple people over to help her and they also didn’t pay any attention to her requests. It’s just baffling how they run things over there. It’s not a pleasant experience AT ALL. I would not recommend this facility.
This is the worst donation location in the valley. They do NOT honor promotions sent out from their company for everyone they choose who gets the bonuses and who doesn't even if you have email confirmation showing the promotion. The "make an appointment" still takes 95 minutes after appointment to get in a bed. Then sit there for 25 minutes. This place needs new management "Berta is rude and dismissive" the staff is over worked and understaffed. Something needs to change this is my second donation and I will not be back EVER. Unfortunately most of the staff is amazing very helpful and wanting to help. Berta needs to be fired
I just had a bad experience with this company over the last 2 days. First, yesterday Sept 27th 2022, they are blaming their paperwork issues on information they had about me from 2008 and saying that it took over 2.5 hours yesterday just to get me to the point of getting a physical because of "their new system". Then because I asked for a manager about it and pushed the issue that I had already been there for 2.5 hours they rushed through paperwork and ended up deleting everything. The guy who did this was kind and it was an accident, i get that. Then they told me i would have to go through the entire process again except having to do the paperwork and show proof of address again, so I didn't take proof of address with me this morning. I had to leave yesterday and go back today but when I went back that same person who took so long doing my paperwork yesterday said that i have to have proof of address again, even though I just had it the day before and was advised I didn't need it this morning. So longer story short, I would not recommend going to this place. In fact I've already had a more professional experience with a company called BioLife who has more locations in the valley and pays new donors better... at least their current offer is much better. Don't go to this biomat.
They keep lowering their payout and sending out unclear "bonuses" by text that no employee seems to know about. During a time when inflation is at an all time high, I'm not impressed. This used to be worth the time but I don't believe it is anymore without a decent weekly bonus that they are actually willing to honor.
40 minutes from appt time to getting stuck and it's been like this for too long. You are infringing on my ROIthe I is my time Need to get a floor manager who knows how to run a floor and do something to help out when needed. More times than not she is involved conversation with a particularfew staff membersrather than doing her job. Cut the chit chat out and do something....absolutely worthless. I do have more experience than 95% of the people in the that building. Vegas is way busier with way more issues the donors they have no issues getting you processed and stuck in 15 minutes You have the rest of the month to get your act together I actually mean $hit or this donor since 2019 is out.
I wasted my gas money, came with updated mail,2 forms of id and a healthy body. But I came just for them to say I can't donate because I don't remember when I got my last tattoo. Very bizarre, meanwhile I know people who come here drunk. This was the only time I would donate. Due to being turned around and wasting my time, I will not be attempting this anymore. Total waste of gas money and effort. Could not make a few extra bucks and help someone's life due to a tattoo. The proud USA.
Best plasma donation site in town! The people are awesome! I always get to see friends everytime I donate. I hope to see you there.
Great location, nice staff and quick service, however in the end I was denied because I have an ear piercing that was done in the past 12 months, was looking to give back and get some extra money for the holidays but now I can’t go at all
I had an amazing experience today with this location. Every single person I interacted with as far as staff was beyond incredible. I have never had such a pleasant experience with any other center.
Mariah does a great job, always helping and making it easier to get through the process of the my donation. Everyone does a great job and I def appreciate the vibe. 100% on a great job thanks again Mariah!!!!
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