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Reviews, get directions and information for Birkshire Travel Lodge

Birkshire Travel Lodge
Address: 12703 Rt-22, Canaan, New York 12017
Phone: (518) 781-4432
State: NY
City: Canaan
Street Number: 12703 Rt-22
Zip Code: 12017
categories: local business



related searches: chatham travel lodge, travelodge, berkshire travel lodge canaan ny 12029, berkshire lodge
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Reviews
Re-edit: Good place to stay when you're in a pinch and no other option is available. Had difficulty speaking with the front desk regarding a reservation as it seems English is not the dominant language. They understand you, but you have to speak slowly and spelling things so you will need patience to get by. I had originally given a good review but after 1 night of stay, I wanted to extend my stay for at least a couple more nights, which didnt happen at all. Was told my room was already booked by someone else and needed to leave, even though i told the front desk person the day before i was planning to stay longer if my Boss didnt call me the next morning with a load out of the truck stop. So long story short my stay got shorted very quickly, the room experience was ok to say the least, the bed was definitely a little rough to sleep in so i woke up with a sore back. The cleanliness of the room was acceptable and was quiet with good A/C for the night. Breakfast was pretty much non existing as other guests have already mentioned, limited to just coffee made in a pot and a few single wrapped pastries like twinkies and cupcakes. Maybe a piece of toast with butter. Thats about it. If you need the sleep for a day i guess its okay, if you need extended stay you better say that upfront because they give priority to reservations and if there are no rooms left, then you need to leave before 10:30am. 1 star deducted for not being able to clarify the miscommunication in plain simple terms and 1 other star for so-so service. The gentleman cleaning the rooms was perhaps the best interaction i had in all the time I stayed. 3 stars for this instance.
Nice room for one night stay, pretty view too. But lots of spiders outside, one chased me through the air, the web caught on my arm, pretty scary. But the inside, where imma stay the rest of the time now, is pretty nice.Rooms: 5/5
Spiders in the bed , Hair everywhere , Sheets had stains on them ! White stains , stinks! Do not book here !!! Me and my family end up leaving with no refund. Disgusting !!!Rooms: 1/5
Great staff. They are right there for whatever you want or need. You feel like an honored guest which is rare these days. Beautiful views. Comfy rooms like in the 70s. Water from the tap is spring water and great. The coffee and treats for breakfast are fine, would love a bagel. I would come back. I will recommend this to friends.Rooms: 4/5
Called today to do reservations for a month and a half and person we spoke to was very nasty, very unprofessional, very disrespectful. We asked questions regarding accommodations, amenities and pricing and person hang up on us!!??Service: 1/5
Breakfast was bread and twinkies, not even joking. The room was disgusting and dirty and just worst hotel I've ever stayed in. Dead bugs in the room all over the place, lights don't work and room smells awful. Walls are covered in filth, the pool DOES NOT WORK! THIS PLACE SHOULDNT EVEN BE OPEN! DISGUSTING!Rooms: 1/5
Definitely not a horrible hotel. The room was a little musty smelling when I came in. However, it is definitely bearable. Beds were made, room was clean, bathroom was clean. They have a small breakfast place in the office with hot coffee, orange juice, apple juice. They also had toast with butter and different jellies and Honey buns muffins, etc. I think for what we paid it was definitely very nice experience. It says their pet friendly I had two dogs with me my wife and 14 month old baby. We had no issues at all. The AC worked well. I didn't even know they had a pool. But if I am down this way again, I will be renting again and I will be looking for the pool!
Will not stay again. Place is in disrepair and not maintained properly. Never saw pool and wouldn’t risk to use it. Soap doesn’t work at all. Toilet clogged although there was a note attached to it that it was disinfected. How? Windows dirty and full of dead bugs. Paint on stairs peeled and hanging down. Shower door was peeled from water damage. They give you 1 tiny pillow - you have to ask for more. There were couple nice tables outside - but with garbage cans filled to the top. Couldn’t sleep well. Breakfast was coffee, donuts and bread only - did not want to taste it.
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