Bittiker Funeral Home

Do NOT deal with these people. They take your money for services that they don't deliver. The Female co-owner refused to deal with the father of the deceased even though he was listed as a beneficiary on the life insurance that paid for the funeral. All because the mother of the deceased said she was the primary. These are horrible people to deal with during a very tragic time. Go else where to be treated like you deserve. Even had to call and remind them to send the death certificate and a copy of the bill for the funeral. She had to call the mother to get approval even though I paid for these services. She just didn't do it.

The staff was very good. The owner Female was very rude. I realize we are a split family, but the way she treated us was extremely rude. We even had several out of town guests ask who she was because of how rude she was. She didn't follow up on items promised to the father of the deceased and went above and beyond to make sure that the mother of the deceased approved everything the father requested. No, there wasn't a will or anyone listed on the life insurance as a beneficiary, she took upon herself to decide who she wanted to work with and left the father out of everything. If it wasn't for the rest of the staff I would give them a 1 star review

I was very impressed with them. The staff was very courteous to all of us. My father in law has trouble walking and they offered a wheelchair for his use. They gave him a chair to sit in during visitation because he was unable to get up on the type of chair they had for everyone to sit on. They gave him a coffee mug to thank him for his service. They were all very courteous and went above and beyond to help us during this time.

My mother's funeral, plot, and tombstone was planned and paid for. My sister changed the plans and had y Mother creamated because it was so much cheaper. Where is the balance of my mother's money? Where is my mother?I have to replace the tombstone she paid for and I had to hire an attorney. Horrible experience due to lies and greed.

I recently experienced the death of a granddaughter. The parents were divorced acrimoniously. The funeral home staff was pleasant and caring, but the same CANNOT be said of one of the home's owners. That lady added to the pain of the experience by catering to the mother of the deceased to the exclusion of the father and his family. It is believed that she did so believing the mother was the beneficiary of the deceased’s own life insurance policy. That should never have affected her delivery of her professional services and turned out not to be the case. THE PRIMARY COMPLAINT IS THAT IN THE EVENT OF ANY FUNERAL, AN INHERENT RESPONSIBILITY OF THE FUNERAL DIRECTOR FD IS TO GUIDE THE FUNERAL PROCESS. QUOTING FUNERALBASICS.ORG: “A GOOD FUNERAL SERVICE BRINGS HEALING TO THE GRIEVING WHILE HONORING THE FINAL WISHES OF THE PERSON WHO HAS DIED. SO, A FUNERAL DIRECTOR’S MAIN JOB IS TO HELP THE FAMILY GRIEVE THE LOSS OF A LOVED ONE WHILE ALSO ENSURING THAT THE DECEASED’S BODY IS CARED FOR WITH DIGNITY AND RESPECT.” BITTIKER FUNERAL HOME DID NOT MEET THE ENTIRE OBLIGATION. Examples: 1 When the family met to make final arrangements, the FD learned that the mother had already filed for life insurance proceeds which were to pay the expenses. The FD had the mother in tears, after stating that the body would be held for burial until proceeds were received following an autopsy, which the FD predicted would be several months. Even though it was Christmas weekend, the FD then insisted the mother try to contact the insurance company reps that night and stop her claim. Everyone - especially a FD - knows that life insurance proceeds will not be released until a death certificate is issued and that a death certificate will not be issued until autopsy results are in. The urgency, the worry – all on December 24th and 25th – were unnecessary and certainly not considerate. 2 Mother granted permission to the father’s companion to create a memorial display. FD refused to allow the display until she cleared it privately with the mother, even though the FD was present when mom and the companion discussed the time to put the display together. 3 FD mentioned NOT reserving seats for the father's family. Mother did overrule. 4 There was no reading of the flower cards or photos of the many floral displays for the family, which is a standard in the many other funeral homes in which I've attended services. 5 The funeral home did indeed make a second copy of the deceased’s photo, but did not make a duplicate registry. Rather, the signature portion of the book was photocopied. I have been involved in funerals in other places where families of multiple siblings were each given an exact duplicate of the book. 6 I requested at the time of the initial offering and paid separately for two copies of the death certificate. The FD had to call the mother before sending the certificates in the self-addressed, stamped envelopes I had provided. 7 No provision was made for the fiancé of the deceased in the funeral procession. 8 All interactions with the father's family were rude to the point many out-of-towners asked what the heck was wrong with the FD! You will see two other reviews – one from the father and one from the mother. The views of each are appropriately influenced by their treatment by the funeral director. I write this review in hopes the FD will recognize her non-professional actions and the stresses she inflicted and as a caution to the many others with split families who may experience a death.

There are 2 sides to every story. Said female co-owner from above review made an extra portrait, as well as an extra guest book so both families were able to have both and not have to split or share. Everything that was charged was received. Please when reading reviews for a business take into account that some are legit, and some are a smear campaign for sad people. Absolutely everyone was helpful, courteous and prompt throughout the entire process.

The Bittiker Funeral Home staff was very professional. They were sympathetic, caring and very helpful during the loss of our mother…Carol Earline Treon. I definitely recommend them.

Couldn't of asked for better people to help us with my dads funeral. They would always answer any of our questions whenever we called. The Bittiker's are wonderful people who truly cared about my family and what we were going through.

Caren went above and beyond for our family at this time of need. She works long hours and went out of her way. Very thankful for her and her team.