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Black Lion Heating & Air Conditioning

  1. Kirkland
  2. Ilion Electrician

Reviews, get directions and information for Black Lion Heating & Air Conditioning

Black Lion Heating & Air Conditioning

About

Puget Sound's Heating & Air Conditioning Experts

Description

Puget Sound's Heating & Air Conditioning Experts

The Team at Black Lion Heating and Air Conditioning have been providing Residential HVAC Services for over 20 years in the Pacific Northwest. We are committed to delivering the Best Service and Value for those seeking to Replace, Repair or Maintain their Home Comfort System. Please Contact Us Today for a Free In-Home Consultation.

Black Lion Heating and Air Conditioning
"The Pride of Excellence"



"Black Lion Heating & Air Conditioning offers high-quality heating and cooling services to the residents of Western WA and the surrounding area. We offer a variety of heating and air conditioning products, including gas furnaces and heat pumps. We provide indoor air quality solutions such as air purifiers, offer both traditional and tankless hot water heaters, and offer gas fireplaces, ductless systems and duct cleaning services. Our certified professionals work with products from many different models, makes, and brands, including Mitsubishi Electric, Bryant, Aprilaire, REME HALO and more. What makes Black Lion Heating & Air Conditioning so special? That answer is simple. We care about our customers and strive to put them first, always."
Address: 11001 118th Pl NE, Kirkland (Washington) 98033
Phone: (425) 814-3944
Email: moc.cavhnoilkcalb@ofni
State: WA
City: Kirkland
Street Number: 11001 118th Pl NE
Zip Code: 98033
categories: business service, construction company, heating, ventilating & air conditioning service


Opening Hours

Monday: 08:00 - 16:00
Tuesday: 08:00 - 16:00
Wednesday: 08:00 - 16:00
Thursday: 08:00 - 16:00
Friday: 08:00 - 16:00


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Reviews
Had an AC installed. Great experience. The sales guy who came to our house talked us through the pros and cons of several models. We got two other quotes, and this was the best price. Crew arrived on time , completed the work, and cleaned up thoroughly.
Black Lion used to provide high quality levels of service. Sadly, not anymore. Had my recent annual service, and the tech did not put my ac unit back together properly and left it no longer working. Despite calling them for a month, they would not even return my calls. I ended up fixing it myself. When I finally spoke to someone in the office, they could not have cared less. The tech also missed a blown fuse on one of my heat exchangers. Doesn’t get more basic than that, considering how much they charge for a simple, regular servicing.
Outstanding service! Black Lion does what they say they will do, which may be rare these days! In Dec 2021, Black Lion installed a new HVAC system for us. Unfortunately, the new system did not warm our house adequately. When it was cold outside, our indoor temps did not get above the lower- or mid-60s. Black Lion was extremely diligent about sending service techs out to analyze the situation and even sending manufacturer's reps out to provide their expertise. By summer 2022, Black Lion determined that the manufacturer had over-promised and under-delivered on this new unit -- a problem that's not unusual. What Black Lion did next was unusual, in my book: They volunteered to replace the entire system with a better one, at no cost. They did not scrimp in any way, replacing everything including the thermostat. Throughout this process, their communications were professional, their service techs were diligent, and now we have a new HVAC system that works the way it should. Kudos to Black Lion and sales mgr Jamie Khorrami for providing superb service and delivering what you'd expect when you buy a new HVAC system.
I scheduled my entire holiday travel plans around my appointment that I had to make 5 weeks ago. Day of appointment they missed the original window given to me so I called them they never called me day before to confirm the appointment was still on, per my original request. When i called today to ask if i was still on the schedule they said my window was 12-2, so I rescheduled the rest of my day & gave them benefit of the doubt. When i scheduled i had a 10-12 noon window; I put it in my calendar immediately. It's 5pm day of appt and no technician ever showed up. When someone has to deal with a 5 week lead time & has to call the company day of appointment to confirm if they're still coming, but they still don't show, then consider these RED FLAGS! I think they only want to install new units, not maintain them. If they call me back, reschedule, and show up I'll gladly update this review. Otherwise I have to find another company. Anyone know of a good HVAC tech company?
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