Boston Market Phoenixville

Terrible terrible terrible!!! Just don’t! Wasted $52 & we got physically sick all night! Chicken was DRY with NO Taste, looked OLD definitely didn’t have the“Rotisserie” taste it used to before. Creamed Spinach was old & tasteless also, Mashed Potatoes tastes like instant potatoes, gravy was watery & tasteless, corn was hard! Nashville chicken sandwich was absolutely horrible with a side piece of chicken covered in a nasty sauce. So sad…Boston Market used to be a home cooked delicious meal. I should have gone to Arby’s!

Food isn’t good and the store looks a mess. They have boxes where people are supposed to eat. No music and it’s extremely quiet and awkward.

TLDR; 3/10 Unless you are minutes away from dying of starvation, stay away. Subpar cafeteria food, who knows what is actually in stock and sold out until you show up. Very rarely do I feel the need to review an establishment shortly after visiting it. However, my first and only visit to Boston Mark at the Nutt RD location was so comically bad that I feel the need to get my thoughts out here as soon as possible. This location is unusual and tiny as it was once a Pizza Hut. I’ve passed it many times in my adventures through Phoenixville, but never stopped; until today. Now, Phoenixville has a problem in that almost nothing stays open past 10PM. On Sundays that is even shorter, 8PM or 9PM. However this Boston Market is open until 10PM, even on Sundays. Like a tired beggar in a desert, it seems this Boston Market was an oasis for my poorly prepared and slightly inebriated body. So I placed an online order for a crispy chicken sandwich with a side of mac n’ cheese and a fountain soda. I figured ordering online 1.5 hours before closing meant that if they didn’t have what I ordered; that they would call me or cancel the order. My order went through and I went to pick up my order. Upon my arrival to this location I was greeted by one of the most bland interiors of a “restaurant” I have ever seen. Four tables in the side restaurant each with four chairs, absolutely zero decoration or decor. Picture a Wendy’s, but everything is grayer and 1/4th the square footage. It seems only one employee was working as I stood up front for a good 5 minutes or so. I was only noticed when I shouted “Hello?” and a singular employee came out. I told him that I was picking up an online order and he grabbed a taped receipt off the counter and told me “Oh we are out of the crispy chicken sandwiches, we get more tomorrow.” With a questionable look on my face, the employee said he could get me something else, so I went with the rotisserie nuggets since that was the only decor in the restaurant, ads for the rotisserie nuggets. I ordered a 12 piece spicy and was told they could give me 8 spicy and 4 regular with two sauces. Compromise, I guess. As I left, I made sure to ask for a third sauce, just because after all of this I deserved a third sauce for my nuggets. When I got home, I opened the bag and discovered this laughable meal picture below. Also I am incredibly glad I asked for an extra sauce because I was only given one the bbq. The mac n’ cheese is like egg noodles covered in velveeta. The rotisserie nuggets are small, similar to Chick Fil A grilled nuggets, but a bit drier. The spicy ones are quite mild, not spicy at all. All in all, my first and only experience at Boston Market was pretty awful. I am disappointed that I made the trip instead of the store canceling my order. Instead I trekked all the way over there for a laughably bad meal that I didn’t order.

I would give them 0 stars if I could. Waited 10 minutes before someone would come to the front to take my order Tried to order, the guy didn’t know how to work the system and made me wait When placing an order, argued with me on what could be ordered. This place is a clown show

Not sure what’s going on. Before I left, I checked my order to find my sweet potato casserole order missing.. which is no problem. I just went back in and asked for my missing order. I get home and noticed the Nashville hot chicken sandwich and BLT chicken sandwich both which are suppose to come with brioche bun but instead I got it on a bread roll. There were written instruction via online order for no pickles and bacons and that was ignored. Lastly, I ordered a chocolate milk and got a low fat milk instead. Unfortunately, I am left feeling unsatisfied.

I went into Boston market to order a dessert and stood there for about 5-7 minutes while the worker made eye contact and kept doing what he was doing. No, hi or “I’ll be right with you”, or “give me a second”. This isn’t the first time this has happened and I was the only one in the store. When I’m finally serviced, I find out they don’t have it anyway. I could’ve saved 10mins if he just acknowledged and asked when I walked in. They need more workers, 1 employee can’t do everything.

I love Boston Market... Their MEATLOAF is very easily digestable... which is perfect for this old man ... Since I go to Physical Therapy at Mishock twice a week, I typically stop here on my way back home to Exton. So last week, I stopped in for me usual LARGE MEATLOAF with 2 sides.. On my phone for this place was a $7 discount!!! PERFECT I said to the young man behind the counter!!! So I placed my order and showed him my phone with the DISCOUNT CODE... For whatever reason, he couldn't figure out how to enter the discount, so in lieu of the discount - get ready for it - he gave me this deal... BUY ONE GET ONE FREE!!!!!! So his deal gave me 2 ENTIRE MEALS FOR ONLY $15 So, last Thursday, again after Physical Therapy, I stopped in for dinner, and that young man wasn't there YIKES... Hopefully he didn't get fired. So an older man asked for my order... I told him about the BUY ONE GET ONE FREE deal from 2 days earlier, and he told me that they only have that deal on Saturdays... But it was Tuesday when I got it... Anyway, I got the same meal, only one, for $15.....so, it's Tuesday, April 11, 2023 and I have PHYSICAL THERAPY tonight.... I'll be stopping by for dinner... Hopefullythat young man will be there again!!! Maybe there IS A DEAL for me tonight!!!

Formally Pizza Hut,and now the Boston Market of Phoenixville. I have noticed that the new Boston Market is drawing alot of attention and for good reason there used to be a pizza hut there and it was a great place to get food,after it closed down all those local hungry people needed to find another place for their hunger needs,,when news of a new Boston Market opening up people couldn't wait for the doors to open,,the place was mobbed for rhe first 2 weeks. Dinner time at Boston Market on the corner of 4th rt 23 is the new place for the local hungry people to find food without having to drive far...thank you Boston market for bringing dinner back to Phoenixville.... Boston Market I give you 4 stars. Danny

2 times I have gone here and ordered the 3 piece dark meat and both times only was given 2 pieces not cool

The food was quick Easy and good Enough and the staff helpful Vegetarian options: They have some Salads and veggies Parking: Lots