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Reviews, get directions and information for Broadway Ford

Broadway Ford

About

Visit our website at www.mybroadwayford.com

Schedule Service at www.broadwayfordservice.com

Description

Visit our website:
http://mybroadwayford.com/

Schedule Service:
http://www.broadwayfordservice.com

Visit our Blogs:
http://broadwayfordsales.blogspot.com/

http://broadwayfordbodyshop.blogspot.com



"Lithia Ford Idaho Falls is committed to the health, safety, and needs of our customers. Lithia Ford Idaho Falls is a new and used car dealership offering a full lineup of new & used vehicles serving customers in Idaho Falls, ID area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine parts and accessories. Visit our website for all incentives and to search our large selection of cars, trucks, and SUVs."
Address: 980 W Broadway St, Idaho Falls 83402
Phone: (208) 525-8500
Email: moc.drof-yawdaorb@ellehcim-nna
Parking: Lot, Street
State: ID
City: Idaho Falls
Street Number: 980 W Broadway St
Zip Code: 83402-3355
categories: automotive body shop, automotive repair shop, car dealership


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 09:00 - 18:00
Sunday: 10:00 - 16:00

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Reviews
A week ago today, I made one of the most exciting purchases I've experienced! Everyone at Lithia in Idaho Falls made the process so smooth. It all lined up so perfectly. We went in the previous Saturday and test drove my Ford Flex. Thank you to Justin for relaxing the initial vibe of buying a new vehicle. Felt like we were just hanging out with a friend, he was super chill! Logan was so sweet & kind and really eased up the daunting paperwork process. For the financial part, Ben was super efficient, professional, and so informative on any questions I had. Literally everyone there was amazing. My big bro was there to hold my hand through it all and help me make some decisions, but having them all explain the things i was unsure on gave me more confidence about my purchase. Meeting the manager, Cindy, was a sweet part of it too. My 1 year old son loved her and I almost hugged her haha. What a cool lady! Like i said, it couldn't have worked out better, and it was such an awesome experience!!! I'm so happy with my vehicle, thank you so much, guys!
Was looking for a commuter for work and came across this Fusion. Called and spoke with Logan. A hour and a half later, I purchased the car at an amazing price. Logan was amazing to work with. I’ll def be back.
Do NOT buy lifetime oil from Lithia! I made an appointment weeks ago to get my oil changed. I showed up five minutes early today, got checked in, and then waited an hour and a half. When no one serviced my vehicle, I had to leave and reschedule. While this experience is worse than usual, it is not uncommon for me to wait long periods of time and have other customers be served before me even when I make an appointment and arrive on time. My theory? Lithia knows they can't lose my service, as I have the lifetime oil changes, and so they prioritize other customers over me. It's not appreciated.
Fantastic company to work with! Logan, Adam, and Sam were all amazing. They answered all my questions about the car and gave me the best deal. I highly recommend them and their service! I look forward to be a lifelong customer.
I had a great experience, great customer service. They got my truck in and done quickly, while other dealerships in the area couldn’t do anything for another 2 weeks. Thanks Brian
This visit to Lithia Ford Idaho Falls was my first interaction with the dealership. The visit was due to two recalls on my F150. The people at the service desk were polite and prepared for my arrival. The repairs on my truck were completed before the estimated time. Lithia provide a ride home after I dropped off my truck and give me a ride from my home back to Lithia. I am very pleased with the way I was treated and the quick repairs on my truck. Bruce
Meek was an Excellent salesman. Our entire buying experience was both enjoyable and informative. His patience with us was endless and he was incredibly responsive to All of our questions and requests. We also appreciate the convenience of the dealership location.
This was my second time using the services department. Both times I felt like they were fair with me and did great work. This time they were fantastic about working my car in way earlier than originally expected. Brian was great at communicating as soon as they knew what the problem was.
We’ve never dealt with a more horribly ran company. We took my husbands ford into get service and it has been there for several months with little to no answers besides that it needs a lot of work. My husband had to physically go in and tell them what needed done cause they wouldn’t listen to him over the phone. Jason agreed and had his tech start working on the pickup, fast forward a couple weeks he calls and tells us the tech cracked the head of the pickup while working on it and that they would only knock $400 off of replacing that, this company is responsible, the pickup was in their hands and they are the reason for the extra damage but will not do the right thing and pay for the replacement of the part, I don’t know how this company’s still in business thinking it’s ok to treat customers like that ‍
Service got me in fast probably because I called 3 days before I received the letter from FORD informing me that recall parts were now available. It took a year from the time I received my first notice from FORD regarding the recall for parts to become available. Staff at Lithia was friendly and helpful. Whenever I've had a service or recall done on other vehicles, they've done a wash of the vehicle. It would have been nice to have the F250 washed after the service was performed like others dealer provide.
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