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Reviews, get directions and information for Brookshire's

Brookshire's

Description

Traditional full-service grocery stores operating in Texas, Louisiana and Arkansas that focus on superior customer service and high-quality meats and produce.
We truly care about hearing from our customers and always appreciate your feedback. If you would like to contact us, please visit www.facebook.com/Brookshires, www.brookshires.com/contact-us/ or call We’re Listening at 1 (888) 937-3776.



"Full-service supermarkets focused on excellent customer service and quality meats hand-cut in store daily, fresh produce, and full service deli and bakeries. Established in 1928 and based in Tyler, Texas, Brookshire’s has over 100 locations in Texas, Louisiana and Arkansas."
Address: 747 US 259 N, Kilgore, Texas 75662
Phone: (903) 983-2576
Parking: Lot
State: TX
City: Kilgore
Street Number: 747 US 259 N
Zip Code: 75662
categories: grocery store


Opening Hours

Monday: 07:00 - 22:00
Tuesday: 07:00 - 22:00
Wednesday: 07:00 - 22:00
Thursday: 07:00 - 22:00
Friday: 07:00 - 22:00
Saturday: 07:00 - 22:00
Sunday: 07:00 - 22:00

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Reviews
Well staffed with friendly and polite workers. Well stocked with lots of options and good fresh produce. It's a pleasure grocery shopping here.
Not great. The girl that checked me out couldn't help me with the specials price and she couldn't take a certain amount from my cash app card. I'd say not trained very well but also was not interested in seeing if she could get someone else to help.
Update on this store 5/12/23:: I tried to call the store and they picked the phone up and hung it up today. Called back same thing. So I called the Gladewater store. They answered right away and transferred to me to the deli. We went into the Gladewater store. Oh what a difference. The employees are so much nicer and cooked more fish because they only had 2 pieces left. Kilgore store needs to take lessons from the Gladewater store...JS This happened at the Kilgore Deli:: Everything was good besides the elderly lady that was working at the deli. We was trying to get fried catfish. She was very rude. Didn't know what was on sale or how much things was and when we asked the prices she was very rude. If she doesn't want to answer people's questions then she doesn't need to work in the public. Told my husband that he was making her mad by asking questions. After we got what we wanted, my husband told her to have a blessed evening. Even though she was very rude. Need to check your employee's attitude
Pricey on most things but the meat is better than Walmart.. When you go to get fish that they cook,they have 3 pieces, ask if there is more and the answer was no and the cook on break.. now why wouldn't the cook make sure there was plenty of fish ready before going on break? Update 05/12/2023.... So the wife called to see if there was any fish.. got hung up on.. way to run a business in a small town... Called Gladewater store, since we are in the middle, plenty of fish and will cook it untill 8pm. Go to Gladewater for the fish
Nicest Brookshires I have ever been to! Extremely nice selection on cheese, fresh ready to bake meals, sushi, seafood, wine, salads & much more. I was very impressed. They also had top notch customer service! Every single employee that I came into contact with was extremely nice & helpful. Also, I really loved their buggies. Nice touch!
Brookshire's is always great with excellent customer service. There sushi is not bad for a grocery store and is made to order when he is there.
The younger employees seem to be all that work at night and weekends. I understand these are school kids and that's the only time they can work. From what I see they have very little supervision during these times and there is a lot of playing around, rude behavior and a just an "I don't care" attitude. This is why I shop during the week before 4pm.
Horrible rude teenager cashiers. A pretty customer walks in and they all get rude and jealous!!! Didn't want to check them out. Was absolutely rude the whole time.
Great store with a great selection, very clean and courteous employees.
We were the last shoppers in the store and first time ever we got everything we needed without feeling pressure from staff telling us the time is near closing. The staff was very kind and very quick checkout also help save $25.00 at checkout. Store is very clean good job!
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