Bruckner Truck Sales

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"Bruckner's is one of the largest and oldest Mack and Volvo dealers in the US. We offer OEM and aftermarket parts for most truck makes. All 22 service locations are Uptime certified to get our customers back out on the road. We offer finance solutions to get you the most competitive rate and terms available. Our Leasing department offers predictable transportation costs, admin relief, and contract maintenance. We are proud to represent Mack Trucks and Volvo Trucks, the only truck manufacturers that assemble 100% of their trucks, engines and transmissions in the USA."

Address: 2602 Millhaven Rd, Monroe (Louisiane) 71203

Phone: (318) 388-4300

State: LA

City: Monroe

Street Number: 2602 Millhaven Rd

Zip Code: 71203

categories: gas station

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Reviews

We had the steer box start leaking oil. They took the truck right in and confirmed what we needed to replace the part. Parts were on back order. They found an after market. The supplier dropped the ball. So we called our mechanic and he found one. We had it shipped to Volvo in Monroe. It arrived the next morning. They made the repair, starting just before lunch and we’re finished in good time that afternoon. These folks bent over backwards to get us back on the road. If your near Monroe Louisiana and need a service or a repair please stop and see these very fine folks. The service department is outstanding. Shop is small at this time but they are building a new shop out along I20. The shop and floors are super clean! Shop Forman is a super nice knowledgeable gentleman.

Clint and his staff in Monroe are amazing!  They are always efficient in diagnosing our trucks problems and getting them back on the road quickly!  Couldn't ask for better service! They have Gorilla Tactics' business for life! Jason & Kelly Shanas

I have been dealing with shop for many years and the service manager Mitch is truly very knowledgeable. The mechanics he has working for him are also very knowledgeable guys and have always fixed any problems that I have had. This shop has also gotten me in and out when they told me they would . I have nothing but good things to say about them and if it’s at all possible I try too get all my work done at this shop.

This is hands down the best Volvo Semi Truck Dealer you can ask for! Clint the service manager was extremely helpful. He did not rest until he know exactly what had to be done on the truck. This dealer is very honest they did not guess what the problems were but actually made sure they knew what they were fixing & did you t correctly. Although I spend quite a bit of money with this dealer it was worth every penny. You don’t find dealers like this. My company is based in PA but if anything in the future needs dealer attention I will surely be sending it down to Bruckners In Monroe LA. Be sure to stop in and ask for Clint with any service questions or questions issues. He will make sure your back on the road quickly. Thank you bruckners Volvo & Mack for your excellent service & staff.

Monroe Bruckners Customer Service Excellence begins with Receptionist Shelia smiling through the phone lines.  Service Writer Amanda gets equipment in fast. Service Manager Clint takes a Friendly No-Nonsense approach to every repair saving my company downtime and money. Knowledgeable Technicians in the shop priceless. In the trucking business it is not a matter of if the equipment will break it is when it will. When it does this is my company’s team every time!

I have nothing but good things to say about Bruckner's and would like to publicly thank Mr. Adams and his team for always being able to support my maintenance needs on both our trucks and trailers. These guys go out of their way to make sure that you are taken care of timely and effectively. If you are in the Monroe, LA area and need help, these are the guys!

I do not recommend doing business with this shop! The staff is Friendly but the work I received was less than satisfactory! I went in to have an A/C compressor replaced the mechanic said I also needed to replace the air dryer which I was fine with. I asked of we needed to replace the expansion valve as well and he said he didn't think we needed too. I said just please make sure it's working properly when it's done here said no problem. I got the truck back a few hours later and all seemed fine bill was $905. I got up the next morning and the A/C was blowing warm air. I called them and explained they said to bring it back. I brought the truck in they pulled it in and the new mechanic informed me the Schrader valve was leaking on the high side they replaced both Schrader valves and the cabin air filter charged almost $300 and I was off again! At 8 p.m. this same night the A/C quit again. I missed a $6100 load to California that I had to cancel and a little over $1200 later my A/C still doesn't work.  I spoke to the service manager the next day who proceeded to make useless excuses so no I do not recommend this particular shop!

Nice place, great staff. They were very helpful and knowledgeable about the trucks they work on. But trying to get a 53foot trailer in there is a test of all your abilities. And if you are into crappie fishing it's the place to be for all the tips and guides.

I work at this brukners location. And this isn't a job. Its my life. When I started as a heavy duty trailer mechanic they took me in as family. All the tech are ready to help, and it has a real family feeling. Customer service is excellent and we strive to be there for the customer. From rides to and from the hotel and step by step communication of problems an job assessment .

Everything happens for a reason & we ended up broke down here for just that! Never have we experienced a shop like this! We bought our first truck and ended up having some issues and boy oh boy has the staff here gone out of their way to accommodate us and get us running again. Karl the manager is one of the nicest and most humble people we have ever met. He treated us like family & hearing his stories gave us hope & faith to follow our business dreams! The staff here is amazing. From Brittany at the front counter being so kind and patient to the mechanics who are beyond a blessing to us. They have helped us out in ways unimaginable and we can not wait to come back here and have our future maintenance repairs all completed here and repay them / thank them again for all their hard work and help. We felt right at home and we can’t thank you enough Jacob and Mitch ! You guys have been more then kind and we appreciate y’all more then u will ever know!! Many blessings to you guys !

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