Bubbles Car Wash Express

Very bad customer service. My wife brought our car here yesterday at about 3:45pm. She was next in line to go through the tunnel. The staff woman was charging my wife’s card when apparently at that moment the car going through the tunnel went off the track. The staff woman got distracted and didn’t give my wife a receipt. Instead she told my wife and the cars waiting behind her that they had to back up and leave. She told my wife that she wouldn’t be charged but today we see on our online banking that we were charged. I took the car back today at 11:30am and explained to the woman what happened. She said she wouldn’t wash the car without a receipt. Then she accused me of lying by saying how did she even know it was the same car, which was very insulting. I asked to speak to the manager and she said there was no manager, that she didn’t know when a manager was coming and wouldn’t even give me the manager’s name. Then she said she would call the police if I didn’t leave. I’ve had some bad customer service experiences but this was the worst one I’ve ever had.

Worst experience today. So I just washed my car 10 min ago. I was on the phone talking , I forgot to use vacuum so I came back . The lady treated me wrong she asked me receipt. My question is y’all put your workers on work and they even can’t notice customers 10 min ago I just felt disrespected . I use to go every time now I m good forever. She looks confused. That’s not how you treat folks

It was easy to use and they had everything I needed to wash my car. Good placement of the vacuum cleaner station. I was able to vacuum and then drive forward into a bay to wash my car.

The price has increased and service has decreased in the last few months so now I wash my own car.

Iv been washing my cars there since they opened & b4 that when some of the same workers worked where the car wash down the street where the metro store is used to be,..on Friday I was in & the first thing they tell u is put it in neutral & take ur foot of the brake as I got to the exit the auto rolling system dropped my car into the one at the exit that vehicle was sitting still ,he latter told me he knew it wasn't my fault they took our info & the lying young female said someone would call us...never happened so the first time I went back I was told Dave comes in on payday on the 20th so I went back the same lying female said he was there then went in the office came out & said he wasn't there be careful customer s they will damage ur car & lie about it! There's cameras they know damn good & well what they did...lying fks.i did brake the rolling machine still dropped my car down, operators fault.

Bubbles Carwash has improved. This is where I bring my car to get cleaned. They dry the cars off for you. The have stalls where you can vacuum you car free.

The "professional button presser" was incredibly rude and disrespectful. My vehicle was in nuetral but it began to roll quickly, So I applied the brake to avoid a collision. She accused me of being unable to read and that I didn't know how to operate my own vehicle. I'm so glad the Harvard graduate showed me how to read a picture board. Places are represented by their staff and their staff is trash. She was immediately confrontational and a complete b@#$h! I'll never go back.

This place is a dump. Trash by everywhere, for a place to clean cars is very nasty, for the different prices that they charge, I think they can clean their own business. Also the brushes for clean the cars look nasty. I do not going back until they clean up well.

I went there to clean the car , and paid $11.00 to wash . When i came out from washing machine, front bumper was dirty same as before . Back side was all the soap . When i show to the guy working there he told me i need to wash for $14.00 to get all clean and remove the soap . This was my very first experience washing the car like this way . I will never visit this place again & i suggest other people not to use their service . Thank you

They did a great job! It may look abandoned, but staff is friendly and the value you get for your wash is far better than the competition. They even wipe down what the air blowers leave behind. Bring a couple bucks for tip and don't forget to vacuum the car out after.