Budget Car Rental

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Description

Budget Car Rental Ogden operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. Key Drop-Off available at this location.

"Rent a car in 60 seconds! Budget Car and Truck Rental of Utah has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition."

Address: 3664 Riverdale Rd, Ogden 84405

Phone: (801) 334-7715

Website

State: UT

City: Ogden

Street Number: 3664 Riverdale Rd

Zip Code: 84405

categories: car rental

Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 15:00
Sunday: 11:00 - 14:00

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Reviews

Great lady that runs this location. In & out in 5 minutes. Rented a SUV through Costco Travel. Great rate plus a shopping card. Highly recommended.

Tried to get a car rental from them. And just because the bank card wasn’t from a bank in Utah they would not let us rent the car. The girl that was working acted as though it was bothering her that she needed to help us with a rental. I highly recommend not coming to them. They don’t like to work on the weekend.

If I could I would put Zero stars. This has to be the WORST rental car experience I have ever had. I rented a car in flagstaff on 07/10. The systems were down and I returned the car the day it was due on 07/11 an hour before it was due. The lady couldn't find my reservation in the system she said she would have the manager close it out the next day. Here it is a week later, my reservation is still open and I got charged an extra $60. Never take your business here. According to budget customer service this is a franchise location. This location needs some serious help on how to do their jobs.

Don’t even bother!!!! They didn’t have a car available, I called budget back and talk to a supervisor to be told they already canceled my reservation and now I won’t get my money back for 10 day! This company as a whole is a joke!

This location saved the day! We had called twice to confirm a vehicle was available, and once we arrived after driving an hour, we were told no cars were available. The staff was able to provide us with a car and was apologetic for the information we were told on the phone. After being completely stranded by Hertz, who gave our reservation away and demanded we upgrade, Budget has earned a forever customer.

We ordered a car for Saturday to Saturday.  With discussion about key placement.   When we got there she had posted it for Friday to friday.  And there was no car available.   This left our vacation with no car at all.  Thus 3000.00 lost for reservations and ahopping.

Poor costumer service and not clear information at the time to do your reservation. I pre paid on line and I provided all my information on line. When I got to the place to get the car they wanted me to pay again and also they wanted a piece of mail proof of residency. I never had to deal that in my life. Normally people don’t carry with them a piece of mail with their address and their name when they are traveling. On top of that now I have to find a way to my money refunded. You guys are a joke.

Terrible.  I set up a truck rental online, and received a confirmation email message.  When I arrived at the Riverdale Budget location, the lady looked at me like I was crazy, then got her boss on the phone.  All they would say was that they didn't have a vehicle to rent to me, and that it wasn't their fault.  Now, I have a $75 transaction on my Visa card for a rental that never happened.  I call the number, but end up at the Salt Lake airport location.  SLC tried to forward my call to the Riverdale office twice, but the call was dropped each time.  Be careful renting from the Riverdale Budget location.

I rented a moving truck to move my daughter out of an abusive situation. When I arrived at this location I was advised there were no moving trucks available. I asked for my card not to be charged. The rep told me it would not be charged. I was lied to. Be aware to not make cancellations at their counter. They will charge your card any way for a No Show. Awful experience.

I'm editing this review because I experienced something very new on a recent rental. I was asked if I vacuumed the vehicle. This took me by surprise as I have never been asked this question. When I asked further questions, I was told it's in the contract I signed. After a detailed discussion,  that included them telling me it started due to Covid and now they are short staffed, this fee was waived. I then reviewed the contract and did not find this wording anywhere. Why would I need to vacuum a rental that was paid for that would include this? My rate was not discounted, and I was not offered to be compensated for this task or my time, but yet I should be thankful the fee was waived? Isn't the convenience of renting a vehicle to be able to use it and return it? Doesn't the high cost of a rental cover the cost of cleaning a vehicle for the next renter to use? Besides, I'm not a rental car trasher, I actually keep them as clean as possible.  Just be aware should you rent from this location. It is the only Budget location where I have encountered this silliness. If you are charged an extra fee for vacuuming, you now know why. There is no verbalization of this when picking up the rental.  Moving forward, I am choosing to rent from them if it's a last resort. I utilize rental cars for work at least once per month, so pretty frequent. Unless they want to discount my costs or reimburse me for my costs and time to vacuum, I will choose differently.  I choose convenience and the cost of the rental vs my time and costs to vacuum the rental car.  Budget in Ogden Utah was so much better than my Las Vegas Budget experience!! Budget Ogden I found them to be efficient and professional, making sure the vehicle was safe and clean, identifying any damage or cleaning. The rental went off without issues. No need to produce a gas receipt like Las Vegas required.eventhough the gas was full.I will use Budget Ogden Utah moving forward.

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