Reviews
Be aware they force you to buy there insurance eventhough online it says includes the required. They force a 2000 USD hold on your credit card. NO WHERE ON RESERVATION IS THERE ANYTHING ABOUT THIS. I am in MX 1x a month never ever ever have I had a forced 2000K. Worst ever
They illegally force you to purchase insurance from them or they will not rent you the car. According to research this is illegal in Mexico. They will not accept that you have outside coverages already arranged.
They charged me for a DEFECTIVE windshield. I was told by the representative they wouldn’t charge me and ended up charging me later. If I hadn’t told the lady checking the vehicle before taking it about current scratches and marks I would have been charged for damage already made to the car when I took it. Highly recommend any other rental agency. I have never had any issue with enterprise but unfortunately they did not have the vehicle I wanted.
I have made a reservation online ,they give me a dirty and not safe car since all left side been replaced and have frame damage .when I refused ,they offer me to go the office of airport ,everything was fine into they wanted to force me to sign a blank paper that assume my full responsibility for any damage ,I had the insurance for 90% person ,I have paid the deposit .This not honest and good specially a customer in front of me ,he didn’t sign those papers .I waisted 2 hours ,bad customer service . I went back to this place because in January ,the manager was nice and professional,this time ,she wasn’t there . I asked other Rental company at the airport ,no one else have this type of paperwork .
Could you give me a quote for rent for the period November 03 to 05... Regards
Excellent service A couple of weeks ago I rented a car with them and it was in very good condition, clean, they have affordable prices and a wide catalog of cars, the staff is very attentive and advises you very well. I will definitely rent from them again.
WARNING!! Stay away from this Budget location. They charge ALL types of nonsense fees like “airport fees” even though their location is OUTSIDE the airport. They charge you $5,000 pesos deposit even if you get FULL COVERAGE insurance with them, and etc, etc… horrible Budget location, stay away from them. Stay away from this Budget office. They charge you up to “airport charge” even though they are outside the airport, they charge you $5,000 pesos minimum deposit even if you buy an insurance policy with full coverage that THEY THEMSELVES offer you, etc, etc, etc. I would never return to this place.
Car rental agency with a branch in Hermosillo Airport; The truth is that the guys who serve have always been friendly. The office where they deliver the car is really close to the airport, the rates are competitive and the catalog of cars that you can rent is extensive. The only thing that would improve is to take care that the cars have less mileage... I understand that it is a rented and used car, but the last few times I have rented cars with more than 150 thousand km. Both worked perfectly, except that it would be more optimal to rent cars below 100,000 or 120,000 km. It should be noted that I rented the cheapest car. I do not doubt that other cars from the agency have lower mileage, I am not generalizing... I suggest that you try this agency, I insist: in general I recommend it.
Very satisfied with this business, I scheduled a rental for that day and it turned out that due to system problems they were not there and I already had to leave and the system did not allow me to do anything so the employee I don't know his name spoke to the manager and in 15 minutes the manager arrived and saw the situation and resolved it excellently due to the inconvenience that we were already running late, she gave us a higher price and quality car at the same price, her name is Maggie, super attention and ability to solve problems, not to mention that the prices they manage in general are the best in terms of rent
