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Budget Truck Rental

  1. Franklin
  2. Hurricane Car Rental

Reviews, get directions and information for Budget Truck Rental

Budget Truck Rental
"One of the leading truck rental companies, Budget Truck Rental in Franklin provides discount truck rentals, cargo vans, trailers and pick-up trucks. Take advantage of truck rental savings for your consumer and light commercial needs in Franklin."
Address: 1015 Hurricane Rd, Franklin (Indiana) 46131
Phone: +13173460785
State: IN
City: Franklin
Street Number: 1015 Hurricane Rd
Zip Code: 46131
categories: truck rental


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 12:00


related searches: Budget truck rental franklin cost, Cheap budget truck rental franklin, Moving Truck Rental, Enterprise Truck Rental franklin TN, U haul Truck Rental, U haul Franklin, Van rental in Franklin, tn, Truck Rental Brentwood, TN
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Reviews
Aweful. Everything was terrible. When I made the reservation, the customer service representative said he had a dental appointment so he just left the keys in the truck. I had asked for a dolly but it wasn't in the truck. Halfway through the trip across country the engine light went on so I tried to call the guy for over a day with no answer. Finally I got him and he said don't worry about it it was just the gas cap sensor. I ended up br breaking down in the desert. Even though I got the insurance to get a replacement truck and a mover to move my stuff into the new truck, there were no trucks available so I had to stay ia hotel in the desert for 3 days. I ended up having to get go with another company to get a truck and I had to pay somebody to move my stuff into the new truck. They did not give me a refund even after weeks of giving me the run around. Go anywhere but here. This is one of the worst experiences I've ever had. Do not rent here.
Bill was an extremely huge help for getting our truck. We were having some availability issues and Bill went above and beyond and made sure we got a truck that day. Even later on we had to exchange the truck out with another and he was able to provide us with a newer and better truck that was more suited for the safety of my family in our move from Tennessee to Washington. Bill has shown he upholds the standard of the highest integrity and is also very knowledgeable and cultured. 10/10 would recommend anyone go through him for a budget truck rental. Thanks again Bill!
Truly terrible experience. Do not rent from here if you can avoid it. - I reserved a cargo van, and the morning I received the rental, they had no vans in stock, so they gave me a 16-ft truck. I had no warning previously that my reservation was not available, and I had specifically gone to this location for the cargo van. - The cabin was extremely dirty. The steering wheel was sticky, there were crumbs in the crevices. Not something I want to spend 18 hours driving in. - When I got the truck to the location to load, the gas cap was gone. So I had to call customer service. They asked me to either drive without the cap there was no safety, the gas was open to the air! or go buy one myself. Eventually I convinced them to come bring me one, because I lived in a small town that didn't even have any truck gas cap in stock. - I had to pay $55 in tolls because of the truck, instead of the $25 I would have had to pay in the van. Because the truck didn't have a toll pass inside it, I had to pay cash at the tolls which means Budget Customer Service refused to pay the difference in tolls. I did get some money refunded from customer service for the difference in gas and the dirty cabin, but the inconvenience of having to call customer service 4 different times for the gas cap, incorrect rental, etc., plus the inconvenience of driving an almost empty! 16 foot truck around NYC was not worth it. Moving across the country is stressful enough without having to deal with this. I highly suggest you go to another rental company Penske, U-haul, Enterprise, etc. if you're moving.
We had a great experience renting our Budget truck from this location! Bill is thoughtful, kind and really cares about his customers. The process was very smooth and even when one of the pieces of equipment we had reserved wasn’t available, Bill went out of his way to make sure we had an even better replacement. We highly recommend using this locations’ services!
This was the worst Tuck Rental experience i have ever had. We were forced to get the insurance we have our own and its covered via our Credit Card. Then when we went to see the truck, we were given a truck that was way larger than requested and had a crack in the windshield. After all of this, we found out, while we were driving, that their was a whole in the roof over the cab. My husband was rained on the entire way from Nashville to Memphis. HORRIBLE!!! Then we went confronted Customer Service they thought $40.00 was enough of a credit...RIDICULOUS!! I will never rent a truck from here again. Worst Rental Experience Ever!!!!!!
AVOID these people AT. ALL. COST. My fiancé and I have had a truck and car tow trailer booked for weeks for a cross country move. On arrival to pick up said rentals, they were prepared with NONE of what we booked. Literally told my fiancé that “last time this happened the person had to drive to Indiana to pick his own car tow up”... what????? He was sent away with the moving truck with a promise he would be contacted shortly about the tow. It’s now nearly 10 hours later and we have heard from no one. Everytime we call we get the run around and no answers other than “a manager will call you back”. We are supposed to be leaving in 24 hours and are now having to make other arrangements and go out of our way. They also offered no refunds or anything to rectify their lack of good business or inconvenience. Ridiculous.
David was more than helpful and friendly throughout the whole process. He was extremely patient while we tried to figure our insurance with my insurance company. In addition, he helped me find ways to save money as a struggling student. I would definitely use them again.
I called them to ensure I had a great truck for my 1600 mile move from Tennessee to Arizona, requesting good cruise control and air conditioning and they mentioned they would ensure I received the best truck they had! Will definitely rent from them again for the second half of my move in several months.
Was very disappointed with this service. The owner was not present during business hours and complained when we called within business hours to rent a truck. He called the branch and lied and said he had an emergency when he was in fact just wanting to be done early for the day. He also added additional charges to our bill without our consent or approval for not filling up the gas when the tank was on full. It was a very disappointing experience and I would not recommend this truck company to anyone.
Unfortunately we were rented the same 26' diesel truck referred to in the last review which had a leak in the roof and unfortunately the leak wasn't fixed and unfortunately for us, it rained while our stuff was in the back. Don't expect any speedy communication or electronic efficiency. Bill only uses a fax machine. UHaul emails all receipts and contracts and communications. They might be more expensive but definitely worth the expense!
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