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Budget Truck Rental

  1. Toledo
  2. Toledo Car Rental

Reviews, get directions and information for Budget Truck Rental

Budget Truck Rental
"One of the leading truck rental companies, Budget Truck Rental in Toledo provides discount truck rentals, cargo vans, trailers and pick-up trucks. Take advantage of truck rental savings for your consumer and light commercial needs in Toledo."
Address: 1639 W. Alexis, Toledo 43612
Phone: (419) 478-8405
State: OH
City: Toledo
Street Number: 1639 W. Alexis
Zip Code: 43612
categories: home improvement, truck rental


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 17:00


related searches: budget rental truck, budget pickup truck rental, one way truck rental, cheap truck rental, uhaul truck rental, budget car rental, enterprise truck rental, hertz truck rental
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Reviews
Jeff was amazing today! The Ottawa Hills location pretty much fcked our move when they closed before we were able to pick up our rental truck. We had made a reservation for 12:00, showed at 12:00 and they closed at 12:00, with absolutely no communication from the staff at the Ottawa Hills location. Customer service was able to find us a solution after 45 minutes of being rerouted and called back with Jeff. He stayed an hour after he was supposed to close up and got us into a truck last minute. He even had an adorable kitten that we got to snuggle with to make us feel a little better about the sht situation that we had been put in by the other location. If you're looking to use Budget not recommended, but sometimes ya have to, Definitely look HERE first and avoid the Ottawa Hills location.
OUTSTANDING, Friendly Customer Service. Budget's website mistakenly advertises that this location is open at 9am however it doesn't open until 9:30am. Regardless, when the manager saw me, he opened the doors at about 9:15 am and welcomed me in anyhow. He apologized, even though it wasn't his fault that Budget had the opening time wrong and proceeded to open his register and computer early for me. Everything about the truck rental went smoothly. The price of the rental truck was about $10 less than other companies, and the online application was easy to book..The truck drove nicely, was clean, and did the job without any problem. Due to "lack of volunteers" to help me move, who doesn't have friends bail out on helping you move? it took a little longer than expected to return the truck the following day. The manager was kind enough to forgive me going over my time by a little bit, and even the fact that the gas was a hair off from the "full" level when I returned it. And again, he did all this with a very friendly, enjoyable personality. ***CAT LOVERS*** One of the other unique things that made this Budget Rental location enjoyable, was "Pepper", the greeter cat that greets every customer when they come in, and keeps you company till you leave. I hope I don't ever have to move again, but if I do, I will certainly return to this Budget Truck rental location and recommend it to all my friends and family.
Bailed me out with a truck rental on moving day after the Ottawa Hills location left me hanging out to dry without the truck that I reserved. The guy there was nice and professional, and gave me a mileage credit to make up for the fact that I had to come to a different location to get the truck that I was supposed to get from Ottawa Hills.
NEVER EVER drop off at this location !!!!! And after what I encountered I would never do any type of business with someone like the owner of this location. What a crook !! Every OTHER time I used budget was a very pleasant experience, very professional and helpful. I had to drop off on a new years day so the location was obviously closed. So I drop off like I am instructed I am not a crook I follow the rules and do things respectfully as I always do in ANY business transaction. Truck is clean fueled up and returned on time. Later that week I see a 80 dollar fuel charge!! This is where it gets interesting, I call the budget owner who refuses to give me his name and ask him about it, I tell him that the gauge was halfway from 3/4 to full almost full and that every time I filled it up, the whole trip, the safety on the fuel pump stopped it there every time. So guess what he tells me, I need to pull the gas pump out of the tank and spray the gas in from outside the tank ! Can you believe it ! I am still in shock and will be doing my best to inform everybody about this crook.
Poor customer service ...
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