Reviews
The employee that was working the drive thru couldn't understand what we were ordering, the chicken fries were recooked and hard, we asked for barbecue sauce for our 2 large orders when we made it home, she only gave us 2. She didn't give us any napkins at all. She clearly acted like she didn't want to be there.Food: 2/5
I've been here a few times now the first 2 time the service was good and food freshly cooked. The last 2 times I've been here the food tastes stale. I got kids meal and fries and chicken for my kids and it's not edible the fries were cold and stale like it was sitting out for a few hours, the chicken fries were really dry and hard like it was cooked earlier in the day and was left out all day.
For many a Burger King is a Burger King, but I can say I have consistently had a good experience at this Burger King. I eat there normal once a week for lunch and haven't been disappointed yet. If your looking for a pretty good Burger King that gets things done right consistently, here you go.Food: 4/5
I generally use the drive thru, one shift, I've trained to give me a payment receipt, but this is not SOP I've also got home to find the order fulfilled incorrectly. I keep going back because it's better than Jack-in-the-box and I'm not going to succumb to Mickie D's.Food: 4/5
Near the bus stop. On castro valley blvd. Has my coke machineFood: 5/5
I went through the drive-through. I didn't mind it taking a minute which means the food was being made at the time of my order. If it was a quick turnaround where everything is slightly warm. So yes everything was hot and was put together right. Not like most drive-throughs when everything is sliding off the bun.Food: 5/5
Everything was great food was good just a little wait that's all
Wish I knew the names of whomever was working this Monday 12/19/22 on the night shift around 8:30 pm. They killed it though. Was worried about going to this location even though it's the closest because of the reviews it has gotten in the past. After checking more recent reviews decided to give it a try. Things have gotten expensive but so has everything. Was definitely worth the price however.
Worse drive thru experience ever. My husband is ordering our food while the girl taking the order kept cutting him off with a total amount when weren’t finished ordering. Then she proceeded to tell us to pull toward, pull forward after telling her repeatedly we were not finished. Then a male voice answered saying can I take your order and then I told him we just ordered and can we review our order on the screen? Then the girl answered back saying our total was $17 something. So I told my husband drive up to the window and the girl says , “ listen you’re on a timer “ that I needed to hurry up! Now I’m frustrated and I ask to speak to the manager. The guy which is named Yoseph comes to the window and tells me They didn’t take my order. I said the girl just took my order and he told me me we came to the window the order was canceled! Then when I asked if he can take my order, he said NO I had to get back in line! I then asked him who his manager was and he refused to give me the name and closed the window in our face!!! Later I find out , he’s not the manager . The manager is Julio so I asked to speak to him and he said goodbye and come tomorrow to speak with Julio! That’s insane rude and these people should not be working with the public. I am calling corporate and making a formal complaint against Yoseph that works at this location.
Service was horrible. They took forever to deliver my window order at least 15 mins not a lot of customers I thought they were making my order fresh. The nuggets were awful and cold. The sandwiches looked like they had been sitting out and they just warmed them up. The fries had no salt and Luke warm. Unfortunately they did not provide a receipt perhaps on purpose for me to properly fill it an online survey. Tried to call the store for store# but their mailbox was full. Never again!
