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Reviews, get directions and information for C. Joy Salon

C. Joy Salon

About

Under the artistic direction of Carolann Joy, C. Joy Salon is a luxurious high end salon and spa boutique in the heart of downtown Redmond since 2009.

Description

C. Joy Salon is an exclusive boutique salon in the heart of beautiful downtown Redmond, Washington that specializes in women's beauty. Find here, that personal salon experience that you can’t find at other salons on Seattle’s eastside. From Woodinville, to Mercer Island, Bellevue, and Kirkland, our clients say that none of the other Seattle salons offer the uniqueness and personality of C. Joy Salon. Our clients have said that they enjoy the personal attention they receive compared to the warehouse cookie cutter, “take a number, please” style of other local salons. C. Joy Salon’s new and loyal customers alike rave both in online reviews and in person about their healthy color and highlights, great designer haircuts, the posh salon atmosphere and high end service at an affordable price. The professional hair stylists and colorist at C. Joy Salon first listen to the clients desires and then (and only then) begin the art of creating a personal style for each customer individually with attention to facial definition, hair type and health, and lifestyle. It is our belief that each person has a unique style in which hair plays a defining role. When your unique look, that matches who you are, is delivered by our hairstylist, there is a dynamic change in which your inner beauty and confidence comes out. At C. Joy Salon, our extraordinary menu of services is designed to find that balance between inner peace and beauty. It is our joy to be committed to your personal style and inner well-being in a relaxing and personalized way. You should make the same commitment. We already have.

Address: 16122 NE 87th St, Redmond 98052
Phone: (425) 869-1492
Email: moc.yojnnalorac@riah
Parking: Lot, Street
State: WA
City: Redmond
Street Number: 16122 NE 87th St
Zip Code: 98052
categories: skin care service, beauty salon


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 17:00
Sunday: 10:00 - 17:00

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Reviews
Madison gave me a great haircut and style. Having said that, I really must caution anyone considering getting a color service here. Despite being very clear about the highlights I wanted just needed a touch up with a few more highlights and the tone I already had, plus I showed several pictures, I ended up returning twice for three failed attempts to correct bad color. Throughout the whole ordeal, I expressed concern for the health of my hair, which has always been strong and healthy. I was assured that the products were conditioning, if anything. Still, despite great customer service and professionalism, a sincere desire to make their clients happy, and a refund, I ended up with hair so damaged straw-like, breakage and splits, it can hardly be styled. I have spent a fortune on restorative products and will need to spend even more money on frequent haircuts, and I have been told that it will be six to nine months until my hair rebounds. See photos of bad highlights and damage below.
I had been wanting to have silver hair for well over a year. I had been saving up to do it because I knew it was expensive and recently on Jan 8th I decided to do it. The first picture is me about a week and a half before for hair comparison. My appointment was with Taeler and I was very excited because I had gotten haircuts from her before, they were amazing. I had also seen other people who had their hair colored by her and it looked really good. About a year and a half ago I decided I wanted to go from copper to silver, so I began to grow my hair out and lighten/cut off the copper parts. My blonde was a little uneven and my roots needed to be done so I went in for a haircut/consultation last month to see how much it would cost. She mentioned that going silver is "a process" but never mentioned multiple appointments. She also said it would probably cost $300-400 to do, and that she would probably recommend some hair care products to keep my hair healthy. Before Taeler started on my hair she took before pics, but she didn't take any result pictures. Afterwards from the distance of the mirror and after styling it was obvious that the ends of my hair were a greenish blonde and that my hair was a steely blue color, a lot more blue than I was comfortable with. I have never had this bad of an experience with results before and didn't know how to bring up that I did not like it. Taeler kept reassuring me that the blue would fade and go away. She commented on the green-blonde ends of my hair and said they did not take well to the color, and that I should get them cut off. I was not asked when any follow up appointment would be. I paid the $270 and left a 25% tip, I am a server and even when I get bad service I tip well. I understand people have bad days, but this is their job and their income so I sympathize. I got home and when I got closer to the mirror I could see how uneven the whole thing was. I started to get more upset when I went to go brush my hair and noticed dried product at the back of my neck where the pure blonde streak is in the 2nd to last picture some of which was crumbly and white like bleach. that section of my hair feels more fried than the rest as well. I washed it out immediately. I had noticed while Taeler was brushing my hair she had a hard time with the back of my head. Under my bathroom light I saw the roots were greenish as well. My hair was way more patchy than I had previously thought. When I went to work the next day I was made fun of by most of my coworkers, I had guests comment on it, and managers comment on blue and green hair not being part of dress code. I had many friends and coworkers tell me that I should not have left that way. I am still getting made fun of for it. When I contacted Taeler she said that she can either correct it or refund me half of the cost of the process $135. If she corrected it she said we could do more of an icy blonde. When I googled icy blonde to make sure I knew what it looked like I got a wide variety of shades, so I asked Taeler to send me a picture of an example of what she would correct it to. I also asked that if I wasn't happy with the hair it was still as uneven as before if she could still honor the refund. Taeler replied saying that we were not on the same page about how a color correction works and didn't think that I would be happy with anything she would do and that she would refund half the cost that day 1/11/20 and said someone would contact me the next day for my card info for the refund. Merely to get the color removed, including tip, is going to cost me almost as much as the refund.
I always wanted to have the sun-kissed balayage hair, the trend that is so popular. But being dark haired, my prior experiences resulted in brassy , orange dead looking hair that looked terrible. When I moved to Redmond, I found C Joy Salon. I had consultation with Ashley and she helped me understand the process that would be required to lighten my hair. To be sure, I gave her a pinterest picture as a reference. To my utter delight, the results were mind-blowing. I love my hair and thanks to Ashley, so does everyone. Highly recommend this salon and Ashley. Thank you so much, I know I am never going anywhere else. Love, love, love :-.
I have a lot of anxiety around going to salons but I had a great experience here! I saw Molly for a curly hair cut and Im really happy with how it turned out. Everyone there was friendly and welcoming. Im definitely going back here in the future.Service: Haircut
Nicole was my hairstylist. This was my very first visit to this salon. I went in for a blonde balayage. I have my natural brown hair with a few left of strands of blonde from my last balayage. I recently moved so I haven’t had the time to find a hair stylist so I came here. Let’s just say this was my worst salon experience ever. My stylist Nicole was miserable. She asked me maybe 2-3 questions the entire 3 hours I was there. I sat in awkward silence while other stylist and there clients conversed. When I asked if there was a way to trim my hair to look better since I didn’t like my cut I have right now Nicole just kinda argues with me about it. I told her we could just leave it. if she was already arguing with me I didn’t want her chopping my hair. she wasn’t very helpful at all. I had a gut feeling I should have just gotten up from my chair then and leave before she started on my hair. But I didn’t because I wanted to give her a shot. She didn’t even ask questions like what products do you use on your hair or how do you normally style it. NOTHING. No questions were asked that I have always had stylist ask there new clients. I told the front desk lady while checking out that it was the worse salon experience I have ever had. The most miserable 3 hours. I’m thankful my hair turned out okay. but I will not be returning at least to that stylist.Service: Hair coloring
Update! 02/2022 My daughter and I both come here now! I love it! My hair comes out amazingly! My best friend is now coming here as well!! Updated-08/2021 I love how my hair turned out! The atmosphere was relaxing. Everything was really nice and clean! I look forward to coming back! I can’t wait to see what Taeler has planned for my coloring ideas! I really look forward to scheduling my facial. So far it’s been great and welcoming!
This place is Redmond's best kept secret. I feel so lucky to have found it when I moved here 10 months ago. I have had my hair done by both Ashley a true artist and Molly and they both did a wonderful job. I am pretty picky but they met my expectations starting with my first appointment. The boutique is really fun to shop in before and after services. I also once had a lash fill here when my normal lash artist was on vacation and they did a great job. I'm considering moving out of Redmond but I think I will drive here just to continue to see Ashley for my hair needs. Love C. Joy Salon!!
I have been seeing Molly for haircuts and highlights since 2016. I love her! She is flexible with my appointment times. She does a wonderful job with my hair, she is open to feedback and always listens to my requests. When I see her, I enjoy a bit of quiet time with my book and then a great conversation. Going to her is always such a treat!
Always a very positive experience. They are super talented and so kind and friendly. Madison has been my hair stylist for a couple of years. She always listens carefully to what i want and executes a perfect haircut, color or foil. Thanks!
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