C'zar Salon and Spa at The Promenade

Reviews, get directions and information for C'zar Salon and Spa at The Promenade

Description

Official C'zar Salon and Spa is @czarsalonspa

"At C’zar we strive to obtain a culture that elevates everyone who enters our space. We believe in a team that is professional, creative and passionate about our industry. Kindness is at our core. We take responsibility to care for the world that we live in and the people that we touch.Our goal is to enhance your mind, body & soul."

Address: 641 E Boughton Rd Ste 145, Bolingbrook 60440

Phone: (630) 739-4949

Website

Email: moc.liamg@apsdnanolasrazc

Parking: Lot

State: IL

City: Bolingbrook

Street Number: 641 E Boughton Rd Ste 145

Zip Code: 60440

categories: massage therapist, beauty salon

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Reviews

I am gladly changing my review after the C'zar team quickly responded to my concern. I was scheduled with the owner, who took her time with my hair. I got lots of good advice for my curls, and also some product recommendations! I really appreciated the gesture, and I will be definitely visiting again.  My original 1 star review: I have been here a couple of times and always left happy! I booked my appointment with Emily, who is supposedly a curly hair expert. I got to the appointment on time, as she was finishing someone else. She was 15 mins late which was definitely not a big deal AT THE TIME! I sat on her chair and told her what I would like. She explained to me she does dry cutting and she won’t have time to wash and style my hair?! Excuse me, I paid for a haircut AND style, don’t tell me you don’t have time for me. I was on time, the stylist wasn’t! Never have I ever left any salon with dirty hair 4 days dirty on purpose I felt rushed and not taken care of. She didn’t explain anything or have any suggestions along the way, we barely said 5 words. She rushed me to the check out and ran out back. The girl at the front desk was extremely sweet and offered a discount. I still tipped because I’m not a Karen but this is disappointing.  Update with photos: my ends look very uneven, and some strands are at my original lengthServices:&nbsp;Haircut

It was my birthday,  so I decided to treat myself to a facial and full body massage.  Both services were nice and the ladies providing the services were great. Taelor paid attention to the details I mentioned about my sensitive skin. She made sure she used the right products. I was given a room to relax in with headphones  to listen to nice soothing music after my facial., until it was time for the massage.   I felt so pampered for my birthday.  I will return.  Thanks ladies, good customer service.Service:&nbsp;Facial treatments

I have been looking for a new salon for haircuts, and I'm grateful I found C'Zar. I met with Emily, and she was great from start to finish -- she really took the time to understand what I was looking for in my haircut, and she made sure to take her time to ensure she was addressing my needs. She was very easy to talk to, very focused on her trade, and made me feel comfortable throughout. I will absolutely return to Emily and recommend giving the salon a try! Clean, premium experience at a reasonable price!Service:&nbsp;Haircut

It makes me sad to post this one star review after having been a client of Czar Naperville and Bolingbrook for about 6 years. My regular hairstylist had an emergency and I used a different stylist for color. She was a level 3 stylist and I usually see a level 7/master stylist. The color had dripped all over my neck, in my ears, and it was a mess. This had never happened before.  I was also charged extra for the color. I shared my concerns with the salon manager and her response to me was that for 6 years I was being undercharged. She also justified color running all over me as normal. She also blamed all the past stylists i had seen and said they messed up and did not charge me correctly. There was not a single apology. I will not be back. Czar has had a lot of turnover with their stylists. Their experienced stylists have always been amazing and that’s why I have been a customer for so long. I cannot say the same of what the service is now sadly. Also, it’s very unprofessional to blame past stylists with a current customer. The response from the owner below furthers my comments about blaming others for mistakes. Next time you have a bad haircut or another bad experience they will tell you they were right and will tell you all the reasons you are wrong.Service:&nbsp;Hair coloring

Wow, what a difference 24 hours have made! Went for a deep tissue and oh my do I feel better. I highly recommend Chona. She was great and a very nice person as well. Thank you and will definitely be back!

Cece did a fantastic job with my haircut! She listened and adjusted when I asked. The salon is really nice and clean. The rest of the staff is lovely, too.Service:&nbsp;Haircut

The best haircut I've ever received! If you have curly hair, don't hesitate to book Emily, she is extremely knowledgeable and answered all my product & styling questions that I couldn't figure out on my own.Services:&nbsp;Haircut

I am appalled at my hair coloring results. I asked for a shadow root blend and what I got was distinct, harsh, too dark, thick lines that begin at my roots and abruptly and unevenly stop midway through my hair. There’s literally no blend. The hair colorist quite literally just dragged her brush down, abruptly stopped, and repeated the process. I am shocked that this level of subpar execution came from a “professional”.  I brought it up to the owner and her excuse was “some people like these distinct lines in their hair.” Are you for real?? What a joke. Go scam and gaslight someone else. Why would I pay massive amounts of money for my hair to end up looking like it was colored by a 3 year old?Services:&nbsp;Haircut

CeCe did an amazing job explaining all coloring aspects so we had a clear picture of what we would expect and she did not disappoint!  Beautiful results!! My daughter and I could not be happier with the overall treatment plan CeCe delivered. We love my daughters hair!  Thank you!!Services:&nbsp;Hairstyling

I had a 90 min massage and a 90 min facial. Both were absolutely divine. I generally live in high stress. I left there feeling free and relaxed. Thank youService:&nbsp;Foot massages

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