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California State Board of Barbering and Cosmetology

About

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Description

In 1927, the Board of Barber Examiners and the Board of Cosmetology were established. The Board of Barber Examiners governed the barbering profession, and the Board of Cosmetology governed the cosmetology profession. The Board of Barber Examiners consisted of 5 members, 2 of which were public members. The Board of Cosmetology consisted of 7 members, 2 of which were public members.
Throughout the years there were minor changes to the laws of each profession. For example, the requirement of apprenticeship prior to master barber licensing for barbers and revision to the cosmetology laws to include a separate manicurist license, electrology license, and esthetician license. In 1939 the manicurist license and the electrology license were added, and in 1978 the cosmetician (esthetician) license was added.
In 1992, the Board of Barber Examiners and the Board of Cosmetology were merged to create the Board of Barbering and Cosmetology. Chapter 10, Division 3 of the Business and Professions Code (known and cited as the Barbering and Cosmetology Act) was enacted by AB 3008 (Eastin, Chapter 1672, Statutes of 1990) and became effective July 1, 1992. In July 1997, the Board of Barbering and Cosmetology was eliminated by the California Legislature and the duties, powers, and functions of the Board were transferred directly to the Department of Consumer Affairs and were administered by the Bureau of Barbering and Cosmetology. On January 1, 2003, SB 1482 (Polanco, Chapter 1148, Statutes of 2002) reinstated the Board of Barbering and Cosmetology (BBC).

Mission

To ensure the health and safety of California consumers by promoting ethical standards and by enforcing the laws of the barbering and beauty industry.

Address: 2420 Del Paso Road, Ste 100, Sacramento 95834
Phone: (800) 952-5210
Email: vog.ac.acd@omsocrebrab
Parking: Lot
State: CA
City: Sacramento
Street Number: 2420 Del Paso Road, Ste 100
Zip Code: 95834
categories: government organization


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


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Reviews
Spoke to a Roberto today 10/10/23 around 11:48a.m. He was EXTREMELY rude and nasty on the call. He took multiple deep breathes while assisting me and mocked me the entire call. He did everything to hurry and end the call as he did not want to do his job including telling me to be quiet when I asked him to repeat the info he stated as he did not give me time to even get a pen and paper. I am BEYOND shocked at his unprofessionalism. He was so horrible, I felt nauseous after the call. I hope they find out who he is because he DEFINTELY does not need to be working in customer service representing Any agency. I asked for a supervisor, his last name and ID #. He wouldn't give me neither. I definitely want to write in a formal complaint to a council member, an assembly member or the state secretary regarding his treatment.
Literally deserve no stars. These people do not care about anything or anyone, probably only their salary because you won’t get a professional response in timely matters about anything. No matter how many emails or calls are made nothing is ever “Escalated” but I will make sure I keep contacting HIGHER authorities such as the governor to be heard for myself and others as per reviews it’s obviously an ongoing issue. State Board can use some new employees with common sense and better work ethic.
Literally cannot speak to an actual person on either the phone or via email, I'm locked out of my account and need to pay my fees and all I get are auto responses listing the FAQ page that doesn't help. I'm extremely frustrated and upset I'll probably be late on my fees all because I'm locked out of my account that no one seems to be able to help with. How on earth do I pay my fee? I don't have the license numbers with me either since I moved. Can literally ANYONE help Me? Or will I forever be speaking into the ether?
These people are so incompetent. We have been waiting two years, they said to wait 30 days for approval, we called and they lost the forms and said to wait 90 days. We have lost so much money waiting. How are they allowed to get away with this. If you people do not like your job then quit! Where is your brain?! Get your head out of the clouds and actually do your job!
Called to get a status update . The lady was so rude and unprofessional was yelling the hold time for no reason lol. Must be one Miserable human being. California sucks !
Poor communication. Left waiting for reply's. No joke, the help that one wants they are not willing to give except one person. Let alone get to you in a timely manner. I'm contemplating driving from SoCal to Sacramento to receive any answers to questions I have. Sounds exaggerated but they aren't doing enough for us.
Absolutely horrible customer service… the lady I spoke to have zero common sense or understanding of basic concepts. Her suggestions were not helpful at all and she was completely rude and argumentative. How does this person even have a job? Seriously the worst “customer service” experience I’ve ever had. She told me to send an email- I had to repeat multiple times I did and that it was past the “days” they said someone would get back to me. I asked for another number I could call? She had zero information and told me she’s glad the call was being recorded… me too lady, me too. I told her multiple times I’m not trying to argue just get the information I need. WOW. Do better!!
Terrible customer service experience. One lady gave me the wrong info which delayed my verification being sent to complete licensing on another state. The next lady was extremely rude and I couldn’t even finish a sentence in on why I was calling. Told me that no one would have told me what the last lady did instead of trying to actually help me. They need a more efficient system and need to hire nice people that can communicate. I have had great experiences in other states but definitely not CA.
Horrible customer service. Called with a concern, was dismissively told to send an email, sent the email, got an automated, Unrelated reply with general information; called today to try to figure out what to do, got hung up on Twice. Now third time on the phone, got the same person, she said that she “accidentally must have hung up”, but at least this time she was actually trying to answer my question.
Unorganized. Always different answers when talking to different employees. Rude on top of that.
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Reviews, get directions and information California State Board of Barbering and Cosmetology.

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