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Reviews, get directions and information for Cambridge Savings Bank

Cambridge Savings Bank
"Cambridge Savings Bank is a full-service banking institution with over $6 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS ID# 543370."
Address: 308 Walnut St, Newton (Massachusetts) 02460
Phone: (617) 234-7262
State: MA
City: Newton
Street Number: 308 Walnut St
Zip Code: 02460
categories: bank


Opening Hours

Monday: 08:00 - 16:00
Tuesday: 08:00 - 16:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 09:00 - 14:00

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Reviews
In the mist of COVID-19 April 2020, I took almost $40k to deposit to Newton center branch. The branch manager took my cashier's check and went back to inside the bank while I was lock out at the small ATM vestibule. People were coming in/out to use ATM, I was risking my life standing in a small vestibule for almost 30 min. I was wondering why it took so long to deposit one check. The branch manager was reading newspaper and chatting on the phone as I stood out at the vestibule. I finally couldn't stand it and knocked on the door. The manager slowly walked back to the door, she was wonder why i was still there. I told her i gave her a check that is almost $40k and I never receive any deposit receipt to proof the deposit. WHAT WAS IN HER RIGHT MIND that I would dropped off almost $40K and leave without receipt. It took her another 5 minutes before I finally got my receipt. She didn't even apologize and I frustratingly left. I no longer want to deal w/ irresponsible bank like this. Since then I have withdrawn all money from there. There are plenty of banks in Newton center, all of them treated me as a valuable customer. Obviously i didn't get that kind of service at Cambridge Savings Bank at Newton center.
Great neighborhood bank! They refund all ATM charges, and you can always speak with a real person when you call.Much better experience than with big banks.
Even though I am a customer from the past, your service person was so helpful solving my problem. Kudos to her and you all! Bob G
Very well run bank! With 24 hr ATM!
Love the professional services...
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