Cantilever Shoe Store

Extremely helpful and polite. I've contacted or actually tried with 4 different diabetic shoe stores all to no avail. The lady Tracy I believe is her name was very helpful and detailed. She answered all of my questions and was very thorough trying to tell me all about insurance and doctor responsibility to get me situated quickly as to get me my shoes. Thank you Tracy.

Staff was friendly and helpful and informative for what shoes are available with insurance.

Cantilever Shoes and Jean Sears have been providing me with shoes that need to be adapted to my feet that were badly injured in an accident many years ago. Jean and her crew have always done outstanding work for the 25 years plus that I have been going ther and I would recommend them highly to anyone with issues regarding their feet.

When I called, I SPECIFICALLY ASKED what paperwork I needed to get the ball rolling. I get there with the papers and a very nice lady with long blonde-ish hair started off helping me. When I went to get my ID , I came back in and ALL the attitudes started! The lady with a short hairstyle, attractive, was not in a GREAT mood to be helping! Not JUST that, the older lady that makes a lot of calls to ppl for appts or whatever, commented on how her week was gonna be rough cuz they're ALL MEDICARE ! I didn't want Medicare and if you want to be treated with THE RESPECT that they expext.....go to Innovative!!!!! Cantilever is horrible to ppl!!!

The ladies were very knowledgeable and professional! Very open for appointments and work with you well.

Horrible customer service from front desk. claimed my doctor had not followed up on faxes despite my having copy of the fax receipt. I was told it was Medicare and I finally asked for my records and left. Most unpleasant experience.

Service was excellent price of the shoes on the other hand or a little on the high side because they were not covered by my insurance you would think I might touch you a little break but they didn't

I believe their employees need a little bit of personality to handle their customers.

Didn't like their shoes the service was below average.

Love the selections of shoes. Workers are polite and professional