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Reviews, get directions and information for Cape Crossing Condominium Assoc

Cape Crossing Condominium Assoc
"Cape Crossing Resort and Marina is a waterfront "Old-Florida Keys" style resort located on Merritt Island, Florida where vacationers areable to enjoy a fun-filled Florida adventure with all the comforts ofhome."
Address: 2750 Tingley Dr, Merritt Island 32953
State: FL
City: Merritt Island
Street Number: 2750 Tingley Dr
Zip Code: 32953
categories: hotel & lodging



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Reviews
Customer service is lacking. First, your total online does not include the cleaning fee or pet fee. I included a pet in my reservation and was called after checking out and accused of sneaking in my pet. The woman then proceeded to blame ME for not telling the front desk I had a pet when it was on my reservation. I thought they knew. A bunch of charges were added to my online amount at check in so I thought I had been billed. She went on to say there was a glitch in their system that prevented them from seeing you have a pet and it’s up to the guest to let them know again. It doesn’t say that anywhere on their site and the fact that she was aware of the glitch, was rude about it, and blamed me was ridiculous. I emailed her my confirmation that clearly stated we had a Pet. I’m not a liar and don’t appreciate being called one. We won’t be back! Her aggressive, disrespectful tone was out of line.
This was the perfect stay check in was a breeze the gentleman at the front desk was very friendly and made the check in process quick and easy. My family and I only stayed 1 night because we were going on a cruise the next day and thr parking for the cruise was across the street the condo was very clean and modern beds were so comfortable which is a plus for me. We will continue to book here for our cruise trips.
We stayed in the high rise condos for a month with our two young daughters. We have also stayed in the townhouses for a few days previously. Both have been great experiences. Absolutely love the view of the marina. We rented kayaks twice-- saw stingrays, dolphins, manatees, horseshoe crabs, jellyfish, jumping fish. So cool! Condo was nice and spacious. The cleaning staff keeps things very clean, including elevators! We loved our balcony and ate out there daily. Plenty of pillows and blankets and towels for everyone. Comfy beds the two queens were a little noisy/squeaky but very comfy. Kitchen well stocked. Provided with a small starter of dishwasher detergent, dish soap, soap, TP, shampoo/conditioner, but once that runs out, it's up to you to buy these things. Pool area great! Sometimes busy but we always felt we had space to be there and enjoy it. Only negatives-- a bit loud at times-- we couldn't hear our side neighbors but could hear noises from upstairs like things being dropped or furniture scraping-- kids running in the hallway dingdong ditching our doorbell multiple times, Also, my husband wished the gym opened earlier than 8/9 so he could go before work-- we would've liked to go at 6/7 Thank you for a great stay! I was sad to leave!
This place is incredible! The quality of the rooms are absolutely stunning aesthetically. The rooms on the river have an awesome view and if you get lucky it's a great spot to see a rocket launch. Their restaurant atmosphere is great and the marina is so cool! Next time I will have to rent one of their pontoon boats!Rooms: 5/5
This is the cutest decorated room on the water. Getting in is a bit tricky with the bridge and the amount of locked doors but I appreciate the security. Lisa at front desk was so sweet and informative. Prices are reasonable. Very happy Nice view of adorable pastel colored buildings, restaurant and water. Rooms: Very nicely decorated nautical rooms Food & drinks: Restaurant is on property with tiki hut on the water. Love it
Beautiful place to stay. Home away from home. Dog friendly. Love walking the piers, seeing dolphin, manatee, sail boats, people kakaking in the water. Took advantage of boat rentals on property. 2 suggestions. Upgrade couches. They are well used, broken down and uncomfortable. Remove carpet, especially in dog friendly units. Questionable how these are cleaned between clients.
This is a fabulous place. We had a 3 bedroom suite which was spotless. Lady on duty waited on us as we had been delayed until after her finish time of 9pm then told us where to get food and drink from. Great location, near enough to Orlando, Kennedy Space Centre and Cape Canaveral. I'll be going backRooms: 5/5
My daughter and I had the best time. We had a blast and the lovely Decor. Was so lovely. I love the bar outside was a whole vibe. I’m definitely gonna come again and I will recommend.
Great location, great rooms, super close to Space Center and their condo like suited are awesome for families and big groups. On site restaurant is kind iffy though.Rooms: 5/5
My family and I rented a townhouse for a week. Space was perfect for us. Furniture especially in the family room has major wear and could be replaced. Great location and was pleased with the pool and grilling areas. Staff was friendly and helpful too.Rooms: 3/5
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