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Care Station

  1. West Orange
  2. West Orange Doctor

Reviews, get directions and information for Care Station

Care Station
"No one plans to have an accident or develop an urgent medical condition. Getting medical attention when you most need it can be a difficult endeavor, especially if you’re traveling or do not have a primary care provider.Care Station Medical Group in West Orange, NJ offers fast, complete medical care and provides you with top-notch medical services for unexpected illnesses and injuries."
Address: 456 Prospect Ave, West Orange (New Jersey) 07052
Phone: (973) 731-6767
State: NJ
City: West Orange
Street Number: 456 Prospect Ave
Zip Code: 07052
categories: doctor


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 18:00
Sunday: 09:00 - 17:00


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Reviews
Do NOT go here. Dr was pleasant but I felt my main concern wasn’t addressed and I felt rushed. Then he wrote me a prescription to which I was told was being sent to my pharmacy before I left by a very inattentive receptionist. I tried called 10x and finally reached their call center, not t actual clinic. They told me that would speak to the Dr to send it over to the pharmacy that night. Next day still nothing. I have a big event this week and was suffering from acute stabbing pain. I will go to another Dr and fight my insurance company not to pay them. Please save yourself the frustration
DO NOT GO HERE. While the doctor was nice I was given the wrong prescription. I called three times to get the correct one. They never returned my calls and 12 hrs. after the first call they told me they had sent a script in, but they were supposed to let me know and it was of course the wrong script. There is NO FOLLOWUP OR ANY INTEREST IN THE PATIENT. There are many other centers in the area. Try any other one. You can't do worse.
I had a great experience at the Care Station in West Orange. Sade was such a lovely receptionist. She was kind, answered all my questions, and was patient with me! Chris the doctor was also extremely thorough and made me feel comfortable in his care.
I've been meaning 2 write this review. I went here because my doctor retired. I don't think I will stay. Sad because I like my doctor. The staff is horrible with the exception of a few people. The worse 1 is the 1 with the silver braids! She made me feel like I had something contagious! Very unprofessional!!! She needs 2 b fired! I was already uncomfortable because people have trouble finding my veins and I hate needles! And she was suppose b the better of the girl that I initially started with, and she was very nice and patient with me. People! If u dont have patience or like dealing with people don't take those kind of jobs!!!
Waited 1.5 hours to be seen despite making an appointment. I tried to get an update from the front desk to no avail. Then I had to pop my head out from the exam room after waiting another 25 min for the nurse to come back after the doctor, and they said they forgot to come back in. Thought things would run smoother at an urgent care that takes appointments, but absolutely wrong and will not be going back.
These guys are stealing. I pay my co-pay before I see a physician. You can’t go to the back without paying. Then they called me months later and said I didn’t pay. When I asked for the supervisor and told them someone must be stealing the money they hung up. Contacting my insurance company to report them.
I have been a patient here before. I called today to see if I could come in and be evaluated for a return to work letter for a workers comp case I was originally evaluated for at a facility two hours away. They said yes, and then I came in and the receptionist told me “they give misinformation on the phone.” Who is “they?” This is your office. I asked where I could go, and the receptionist didn’t have any ideas for me. You either don’t want to spend the 10 minutes to help me figure this out & get seen, or your call center wasted my time.
West Orange staff are simply the best. Everyone was so friendly from the reception to the Doctor! I would literally live there if I could. Best experience ever! Thank you Faisal probably spelt it wrong and Caitlin probably spelt that wrong too and the Doctor and everyone I encountered!!
I came to this urgent care last week with severeback pain. I was feeling overwhelmed, scared and weak and all I wanted was answers to why my body was feeling this way. Well I didn't get the answers here bc the front desk worker asked me when I started feeling pain and i was truthful with her and I replied with i started to feel the pain at work and she took this as I was injured at work, she informed me my insurance wouldn't be able accepted and that this is a workers comp situation. Well turns out I actually had a kidney infection which had nothing to do with work. So thanks to her assuming instead of listening to what I said I had to go somewhere else to discover this. I will never step foot here again, I felt like a check instead of a patient. I'm glad I was able to find help elsewhere, do not come here, I suggest a refresher course on listening to patients key words.
Timeline of me getting a walk in covid test. It took 4hrs and 59 mins. Wanted to share my experience. This was November 20. Friday afternoon. 12:15 walked in and put name on list for covid test. Went out to car to wait 2:40 was called to enter and fill out paperwork, provide ID and insurance card 2:45 submitted paperwork, returned to car to wait. 2:55 called to retrieve documents and ID. Went back outside to wait in car 3:15 finished a bag of chips and a soda 4:40 asked front desk what the wait was, “only one person in front of me”. Returned to car to wait. 4:55 entered room, swapped 3-5day result test, told to wait for doctor to see me before leaving 5:14 left the building I’m not sure this is the most effective way to get tested. I would encourage EVERYONE to make an appointment, but I did speak with other patients who had two hour+ waits even with apt. It could be the holiday season, but something in my gut tells me that we can be more efficient about how this process is handled. The staff is incredibly polite. Again these are crazy times. Just try and be patient. Everyone was super friendly.
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