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Reviews, get directions and information for Carpet World Bismarck

Carpet World Bismarck

About

Flooring Store (Retail)
"We Put The World at Your Feet!"

Description

We sell and install all types of flooring... Carpet, Vinyl, Luxury Vinyl Tile, DuraCeramic, Laminate, Area Rugs, Ceramic & Porcelain Tile, Hardwood along with Hunter Douglas Window Fashions

Products

Carpet, vinyl, LVT, ceramic tile, hardwood, laminate, duraceramic tile, area rugs, window treatments



"Carpet World Bismarck has the region's largest selection of floor covering. Locally owned and operated for over 35 years, we are the Go-To Source for DIY projects and also provide professional installation. We do flooring installations, plus we offer free in-home estimates. Our design team is here to help you transform your home today!"
Address: 501 Airport Rd, Bismarck (Dakota du Nord) 58504
Phone: (701) 258-1968
Email: moc.krowtenocdim@sibdlrowteprac
Parking: Lot
State: ND
City: Bismarck
Street Number: 501 Airport Rd
Zip Code: 58504
categories: home decor, carpet & flooring store


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 09:00 - 16:30

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Reviews
Jon Dauenhauer was extremely patient, truly caring, and diligent about making sure that a product quality issue I had , was resolved properly. I am truly impressed with his, and all of the staff’s professionalism. Thanks again,
We had vinyl tile installed by carpet world some years ago. We were at the store many times before we made our decision on what material to buy. We went by there advice on what to get installed. We were assured that they stood behind their products. We certainly found out different. Our first problem was after it was installed the grout shrunk throughout the house. After many discussions with Jon at carpet world we were offered a money settlement or tear out the tile and install new flooring. We chose the money settlement as we didn't want to go through the mess again. That was a big mistake as we know have another problem with the flooring. The tile has discovered severely. The original tile was mostly White now it has turned a yellowish color. Some areas are worse than others. Along the edges of the room it is more white and some areas into Central area are an ugly yellowish color. I contacted Jon and mostly he told me that carpet world won't do anything about it because the company is out of business. At the time we made the purchase we were told that they stand behind their products. We certainly are finding out different. Beware of doing business with carpet world.
I’m in the process of building my new home and Carpet World provided all carpet, hardwood & tile. I can’t express how professional Brian was to work with. The quality of the product and installation were exceptional. We are still waiting for the backslash to be completed and I’m confident those too will not disappoint.
Sorry I didn't go into depth. Was still mad about sending photos of poor installation and being ignored by an installer. You can literally see nail or screw heads through the flooring. There are lumps in other places. Back splash tiles spaced inconsistently and vinyl planks installed incorrectly.
Nice place. Some of the salespeople are not very nice. But the One I had the other day was very nice to me.
We have been overwhelmed with the excellent customer service and communication from John and the installer of our flooring, Aaron. They have both gone above and beyond to exceed our expectations. I can't say enough good things or recommend them more highly. Get to Carpet world for your flooring needs!
Great place to find flooring and installers. Lots of options plus clearance items for smaller jobs if needed to. Roxanne has been great to work with and everyone else is super helpful.
This store has horrible customer service and terrible prices I would never recommend anybody go there!!
Horrible carpet installation done. All carpet had to be redone. Installer broke a ceiling fan when in our home. We were missing items from our home after installer left. Company hires some very shady people and they are in your home. Brian does not return phone calls and cares less about the customer. Dealt with his avoidance and lies for a month. Finally went to his office for a face to face meeting. He continued to lie to my face. I would never recommend this company to another person after going through the headache of the poor installation and poor customer service of Brian. He doesn’t care and doesn’t listen and doesn’t respond to you even after spending thousands of dollars with this terrible company. SAVE YOURSELF PROBLEMS AND GIVE YOUR BUSINESS TO ANOTHER CARPET BUSINESS THAT WILL TAKE CARE OF YOU THE CUSTOMER. UPDATE: Company responds to call Brian that they are sooo concerned and want to help. It doesn’t do any good to call Brian. As my review plainly said I went to Brian’s office because he was unwilling to call back and work with us. It doesn’t do any good wasting my time with a person that avoids me and does not do what he should. I have no time for a company that treats customers poorly. DEFINITELY GO TO A DIFFERENT COMPANY FOR YOUR CARPET. YOU WILL REGRET GOING TO CARPET WORLD.
After lots of searching we finally found exactly what we were looking for! Every other store in town didn't come up to me and ask if I wanted any help unless I had a guy there, then the other stores were happy to help. Not at Carpet World. My sister and I were greeted by Charlie. For him to actually come up and help us is what made the sale and the quality is a lot better too. Thank you carpet world for the help with everything! We really appreciate your help as we have been looking for over a year now! I won't go ANYWHERE else. Best in Bismarck.
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