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Carter Blood Care Center

  1. Lewisville
  2. Lewisville Bank

Reviews, get directions and information for Carter Blood Care Center

Carter Blood Care Center
"Carter BloodCare is an independent, community blood center providing transfusion resources to more than 180 medical facilities in 50-plus counties in North, Central and East Texas. To meet the needs of local patients, we need to see 1,500 donors a day. When you donate blood with Carter BloodCare, you’re giving hope to Texans. We save lives by making transfusion possible."
Address: 1565 W Main St Ste 475, Lewisville 75067
Phone: (972) 219-1666
State: TX
City: Lewisville
Street Number: 1565 W Main St Ste 475
Zip Code: 75067
categories: blood bank


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Reviews
What an awesome staff at this location. You can feel the positive vibe the moment you walk in the door. Thank you so much Nurse Judy for the awesome T-Shirt and smiling out loud so I could hear your laughter through these masks we are unfortunately forced to wear right now. We all can get through this. I do hope more will stop in and donate when In the area. Awesome folks.
Very clean and convenient! The Flower Mound location is my favorite place to donate platelets! The staff is always friendly and takes a genuine interest in their donors!
Made an appointment for double red, after 30 min in the waiting area, I’m told they cannot do it. Second time at this location. I am donating my blood and my time. They seem not to really care and blame their app for taking the appointment.
I am a frequent donor, usually through the mobile buses, however I went in to the Flower mound center today for a first time platelet donation. Tyler took care of me and made the process easy. All the other staff were very friendly and professional and checked in as needed. The center was clean and overall a great experience.
I don’t know why they take appts if they are not going to honor them. Sat for 25 minutes past my appt and asked how much longer and she said it will be awhile. She said people have lives and don’t come in. Surprising all the chairs but one was filled. They just overbooked.
Donated whole blood today, Judy and AJ are the best. Very professional and experienced at their jobs. Love these two, be back real soon!
Kate Moore was very rude to us tonight. We had made an appointment prior to us showing up and the only person who was very helpful/ nice was the receptionist in the front. Since we had arrived, Kate had been very pushy and was trying to leave early. Customer service is definitely needed here and needs to be ran by a better person in charge. Not Kate Moore. Very disappointed.
Horrible experience! Made appointment, completed 50 question pre-appintment questionnaire, received bar code via email from questionnaire to present at check-in. Waited over 30 minutes past appointment time at Carter. After checking in & spending another 10 minutes going over questionnaire, I was told to come back in 2 weeks because I was taking an antibiotic. That information was on pre-appintment questionnaire, so I should have never been told to proceed to appointment. Wasted over 2 hours of my time, which is apparently not very important to Carter. Will donate elsewhere next time.
Ricky, Kate, Octavia and there was one other female unfortunately I didn't get her name. They were AMAZING. So kind and caring with everyone not just me. They took great care of me. This is the only location I like to go to for my Donations. Thank you guys!!
I give blood there as often as they allow because I am o-negative and I know anyone can use it. I can see from the other reviews that people have had a difficult time with the receptionist older lady. She has been rude to me also but the rest of the staff is really good. Everyone else tries really hard to make it comfortable and as good of an experience as it can be.
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