Reviews
I purchased my original Phillips Respironics DreamStation Auto BiPAP with a different healthcare provider. Then came the big recall I sent mine into Phillips Respironics the one I received back was the the same one I sent in. I started having problems sending my Data to my medical team. The company I purchased my original one refused to do anything about it. I was told about Carter Healthcare in OKC, I called them and was told to bring my in and see what they could do about it. They tried a few a few things that didn’t fix the problem and said they were sending it back to Phillips Respironics and in the meantime they provided me a loaner until Phillips Respironics returned repaired or set me a replacement. I did receive a replacement a am using it. Carter Helthcare did a fantastic job getting me up and running with the replacement cancelled getting my supplies with company X and am getting my BiPap with Carter Healthcare. They did a fantastic job in working with Phillips Respironics. Thank you Carter Healthcare for stepping up.
I've got to give a shout out to the receptionists, Rachel and her manager. I had to go back up there today for some assistance. The friendliness of this team was exceptional each time I've been up there. Which is a rarity these days but so wonderful to encounter and made my day! Thank you Ladies!
I cannot speak loud enough to tell everyone how thankful my family is for these professionals! My family has chosen to use Carter twice in 2 years, and we will continue to choose them. My mom's cm, Jamie, her PT Beckie, and nurse Faith, are always wonderful. They communicate so well, they care about my mom, and I think mom has progressed so well with them. Thank you Carter Healthcare for everything!!!!
Take the time to read reviews and google this company before considering working there. In particular, the negative reviews on the Indeed website are 100% accurate. There is a very high turnover rate for a reason! Also, they say it's in their contract in the new hire online electronic paperwork if you quit without giving 4 weeks notice you will be paid minimum wage for the remaining hours you worked. Hoping to keep someone else from going through a complete waste of time and energy.
Terrible company, pay attention if your looking for a job. Carter home health hired my wife so she gave notice at her job she had, then they called and said oops you won’t be starting for another week after the date they had said and that she had given notice for her other job. Although we was upset about the poor job they did at setting up her start date we thought oh well to late now as her last day at her previous job had already came and gone, so today they called her and told her that they will not be giving her the job they had already offered her. Long story short this place is a joke and there are other great home health companies out there. This one does not care about people. I gave them one star cause they don’t offer a half star. Pay is also easily matched. They should have had their stuff together before offering people jobs and letting them quit the ones they had.
Awesome customer service. I don't remember the name of the girl that calls me to check if I need supplies for my CPAP machine but she is the nicest person ever!!!!!!!!!
Carter Healthcare was recommended to us by another service who didn't take dad's Medicare. They have been outstanding over the last 2 months and my dad's mental health depression has improved as much and his physical heath. After 4 trips to the ER for falling he need both ot and pt. We highly recommend Carter's.
Sad to see a friend who is on hospice under the “care” of this organization. Nurses come sporadically. Patient is alone and struggling. Very sad. Would not recommend to anyone.
Picked up my CPap machine. Everyone was very nice; very professional. Received clear, concise instructions.
This company has been absolutely amazing to me! The nursing care is excellent!!! I cannot wait to become part of the Carter team!
