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Casey's General Store

  1. Macomb
  2. Macomb Convenience Store
  3. Jackon Store

Reviews, get directions and information for Casey's General Store

Casey's General Store

Description

Casey's isn't just a gas station; we're your hometown convenience store offering made-from-scratch pizza, coffee, donuts, subs, sandwiches and more.



"Your Macomb, IL Casey's at 1552 W Jackson St has the best pizza delivery and pickup featuring made-from-scratch dough, real mozzarella cheese, and only the freshest pizza toppings. We've also got appetizers, sweet treats, drinks, and a variety of household essentials and groceries. When you're stopping by, you can even fill up your gas tank with quality fuels - Whatever you need, Casey's is here to help."
Address: 1324 E Jackson St, Macomb (Illinois) 61455
Phone: (309) 833-3772
State: IL
City: Macomb
Street Number: 1324 E Jackson St
Zip Code: 61455-2526
categories: pizza place, gas station, convenience store


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Reviews
They are close to my house. They have old fashioned fuel pump which create problem Charging cards. They need to replace with new machines. Customer service is good and cordial and always use salutation to welcome their customers. They need to put more vegan item for the vegetarian people.
IM LITERALLY SO MAD >:= We WAITED 3 YEARS like 10 minutes AT THE "ORDER HERE" sign and they told us we DONT ORDER THERE. THEN MOVE THE SIGN OMG. SO RUDE one star, this place smells bad.
Don’t come here unless you want to pay an additional $100 on top of what you paid for gas. Don’t even bother trying to talk to them about it. They can’t do anything apparently
I come here most morning for breakfast on my way to work. The food is always fresh and made well and the store is very clean. My only complaint is the two women who typically work in the mornings are usually too busy talking to each other to pay any attention to their customers. I've seen people ask two and three times for something before they even notice a customer is trying to speak to them, and I've had to do the same. From what I've seen it's just poor customer service. Aside from that, very nice store.
I didn't have a problem with the wait time when I was notified of a large order before me, I didn't have a problem when the doordash driver texted me and said it'd be 30-45 more minutes, I didn't even have a problem when I called the store to see if my order would still be picked up because I ordered through the Casey's app, not doordash, and I didn't know what was going on. I had a problem when the manager took the phone and treated me the way she did, as if I was causing issues, when I simply asked for help figuring out my delivery situation for $30 of food. There was also a claim made that I was called and a voicemail left about a longer wait. There was no record of this call on my phone and no message in my inbox, so she either lied or had me confused with someone else, all the while using a terribly accusatory tone with me. And all of this...for it only to be 6 minutes later than the app told me it would be originally anyway. Way to go, you just ensured I never go here for anything again, for no reason at all.
3 times I have ordered from this place and they repeatedly have messed up my order.. I spent $30 dollars on pizza and bread sticks and I didn’t get my right toppings or get marinara that I requested. When you think of an establishment that prides itself on pizza then you expect top notch product. This is not the case. Do not go, If you are ordering food. Other than that they are fine.
I am a very frequent customer, usually making a trip here four or five times a week. It was a great, clean store. However, a cashier insulted me after not donating to a charity they were collecting money for. I will take my business elsewhere from now on. Absolutely terrible customer service.
Would give zero stars if I could. We stopped for some ice cream and waited a bit in line when a kid came from the back to ring us up. He tried to charge us over $5 for two which was not the price advertised and when my boyfriend tried to say something the kid used profanity at us. I will NEVER return to this location. How dare you treat paying customers in this manner. I should have left the ice cream on the counter and left. Despicable!!!
I just moved to Macomb, IL and have always used Casey's to get my gas, pizza, drinks, etc. This is hands down the worst one I have ever been to. They are always out of gas. Their debit card machines never work, so you have to be inconvenienced and either have cash on you or have to use the atm. I will never use this place for anything again.
This station puts all others to shame! I can expect the following on every visit: friendly staff, fast pumps, fresh windshield wash solution, free air, great prices, and delicious fresh food. I wish I had a gas station like this back home!
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