CCRM - New York

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About

CCRM New York is an all-inclusive comprehensive reproductive medical center with an on-site clinic, IVF laboratory and clinical laboratory.

Description

Founded in 1987 by Dr. William Schoolcraft, Colorado Center for Reproductive Medicine (CCRM) is a network of 37 doctors in 10 locations across the U.S. and Canada who are pioneering the future of infertility care. From in vitro fertilization (IVF) to egg donation, CCRM's world-leading science across the full spectrum of fertility treatment options helps families achieve their dreams of having a baby. To learn more, visit ccrmivf.com.

"CCRM Fertility of New York Main Center is part of the CCRM Fertility network. CCRM Fertility is a global pioneer in fertility science, research and treatment, offering access to a network of award-winning fertility doctors, a full suite of fertility services, innovative technologies and cutting-edge labs. CCRM specializes in the most advanced fertility treatments, with deep expertise in in vitro fertilization IVF, fertility assessment, fertility preservation, LGBTQ family building, genetic testing, third party reproduction and egg donation."

Address: 810 7th Ave., 21st Floor, New York 10019

Phone: (646) 663-5674

Website

Email: moc.ynmrcc@ofni

Parking: Lot, Street

State: NY

City: New York

Street Number: 810 7th Ave., 21st Floor

Zip Code: 10019

categories: fertility doctor

Opening Hours

Monday: 07:00 - 17:00
Tuesday: 07:00 - 18:00
Wednesday: 07:00 - 18:00
Thursday: 07:00 - 17:00
Friday: 07:00 - 17:00

Reviews

CCRM told me everything will be billed through my insurance. Then, out of the blue, I get a large bill directly from a lab for tests CCRM requested. When I call CCRM, they tell me that's between me and the lab and that I need to let them know about my insurance. CCRM sent the tests, why wouldn't they have given them my insurance information? And why wouldn't they have warned me in advance I would get a bill like this? Weird and just bad customer service, would recommend going somewhere more professional.

Stay away!!! If you want to be scammed then you may proceed. Let me put it this way, at 35 I had 6 mature eggs w 3 embryos at day 5 from CCRM with a HUGE push to do more I had 20+ follicles. With another clinic at 38, I had 17 mature eggs retrieved with 13 embryos at day 5 completely different outcome. Besides that, they tried to scam me to continue paying for frozen embryos even though they were no longer there. I even made a point to meet with my DR in CCRM to ask why this difference, and she just kept quiet. The only reason I went to CCRM in the first place is because I was dumb enough to find them on 1st page of Google and thought they were good - never occurred to me it was just good SEO and nothing more.

Friends recommended BUT the process was quite a mess and overall a terrible experience. The first meeting I scheduled was with someone at the call center who apparently told me the wrong information should’ve known something was off when she stopped responding to my emails. Initial meeting with Dr. Levine was fine, but it was a pain to get information from his coordinator Michael who would be away at 4:30p when the office closes at 6p, forget to send me information as he promised, and plain up ignored me despite constant messaging. Because of all this I had to change my travel plans after waiting in limbo. I ended up going with another provider at Cornell Weill and would suggest checking that out for everyone reading this review too.

Even though I had a bad experience, I do have to say that the doctor was pleasant and informative. We were excited after our first consult with him. The staff on the other hand post our first appointment was rude and discourteous. The patient coordinator we were assigned to was not knowledgeable or helpful. The receptionists are rude and disrespectful. I had one hang up on me when I called requesting my lab work. Mind you it was 13 days out since my labs had been done and the doctor hadn’t signed off on them? The only way I was able to get them to release them immediately was by threatening them to contact the Health Department. Save your time and money by not going to this office. The staff doesn’t care about the patients!

Zero respect for my time. Zero accountability or follow through by Dr Knopeman. My initial call she was half hour late for of course still charged in full. The next in office meeting she did not show up, but then offered for me to contact her. I did so and received zero response. I cancelled any future meetings in advance and offered an email explanation as to why I have little faith in their process. No one responded or even acknowledged my emails until I followed up a third time. I have since been charged for two additional appointments by CCRM even though I have not visited the clinic again or had any contact whatsoever. I felt immediately like a number.

Dr. Levine made the impossible possible for me and my husband. Two years ago we created embryos and 3 months ago we did a frozen embryo transfer. Dr. Levine is trustworthy, knowledgeable, responsive, and laser focused on outcomes. The nurses, staff, and facilities are best in class. The care is just unbelievable. We love CCRM so much, and would never ever recommend you go elsewhere. We can't wait to welcome our first baby next year, and owe it all to Dr. Levine, Jenny, Julie and the CCRM team.

My wife and I have worked with a number of fertility doctors over the years and unfortunately we did not have a great experience with CCRM. CCRM had so many clients the doctor could barely remember our names and circumstances. The doctor barely took time to answer questions, forgot about a zoom meeting and was ultimately just always in a rush not to mention sometimes downright rude. At CCRM it feels like you are just a number at a company trying to make as much profit as possible. So much so that we've now been fighting for months to get reimbursed for procedures they didn't even execute. Honestly, I'd stay away from this place. Look for a doctor that doesn't have 100 patients in their waiting room. Look for someone who cares to answer your questions and who cares about your circumstances and cares that you are reimbursed for costs that were never needed. CCRM should reassess its values as a company.  -  Following up a few weeks since this initial review my wife is still trying to get reimbursed for procedures that were never executed we ended up not have a viable egg to use to be able to finish the final procedure. For whatever reason they cannot produce an invoice that can clearly show a breakdown of the costs. Not only that, CCRM is now trying to convince us that we agreed to other procedures that were performed during egg retrieval that end up accounting for the costs of the procedures we are looking to have reimbursed. We have email proof that these procedures and their costs were never discussed with us and a clear discussion of what procedures and costs were actually covered in our costs. The fact that they are willing to waste so much time to try and make up reasons to not reimburse us is particularly troubling. At this point they have surely wasted more time trying to fight us than the cost of the reimbursement is even worth???? Why? Whats the point?

I cannot recommend Dr. Levine and the CCRM team highly enough.  I came to CCRM after four difficult cycles at another clinic and immediately felt very comfortable and welcomed at the clinic.  Dr. Levine analyzed the data from my past cycles and quickly developed an alternative approach.  I tremendously appreciated Dr. Levine’s personal approach - we emailed and spoke regularly as my care progressed, he did much of my monitoring and he completed my retrievals / transfer... all with a touch of humor and empathy for the journey I was on to get pregnant.  The staff and nursing team are lovely - everything is very well organized, the nurses are extremely responsive, and I felt like the team cared deeply about how I was feeling.  While the experience was great, my results also speak for themselves - less than six months after my initial consultation, I’ve completed two retrievals and now ~10 weeks pregnant.

I am the patient of Dr Sheeva Talebian. I would say she is the best fertility doctor! My process is not as expected. Actually it is more difficult that I originally thought, but we finally made it! Dr T. gave me a lot of support during the process, she did spend time with me and my husband to analyze IVF result and where we could improve to make the next cycle better. She understands my medical issue and gives good support on my surrogacy journey as well.  I have a few other friends who are also going through IVF, but their doctors explain minimum to them. At end of the day, they seem still know little about IVF after one cycle, have to take whatever result is. And they sometimes come to ask me lol  I really appreciate the help of Dr Talebian, the CCRM nurse team, and front desk team. Everyone is so responsive, warm and friendly. Recommend to everyone!  From Xiaoyin

I had a wonderful experience with Dr Levine and his team! He was fantastic. He helped me have two successful egg retrieval’s and one transfer. The whole experience can be scary and difficult but he made sure he was available when I needed any information. He is extremely knowledgeable and very patient in answering all your questions. He has very good bed side manners and he made sure that he could help us achieve our goal of getting pregnant. The office and the staff are also very nice and I never had any issues till the end. I would highly recommend Dr. Levine and his practice in Nyc.

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